I would really appricialte Rabeeca.I lost my electrolytes buddle and she help me, she provide good customer service,quickly sorted all. I would relly appriciated her dealing and sorted really nicely.... Voir plus
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Lisez les avis des autres
Love the products. Great delivery and customer service. Some products were out of stock, so not able to order those. I would love it if you would start making the Spicy Carrot Soup again please!!
L'entreprise a répondu
Poor range of products, I don’t like the soups, but the shakes are ok. The banana porridge is lovely & pretty consistent, but the morning porridge is very hit & miss with consistency, even with sa... Voir plus
L'entreprise a répondu
I always keep a few Habitual shakes, porridges and soups in the cupboard and will often substitute a meal for one. All the way through my Habitual Course, i never once felt hungry and, porridge espec... Voir plus
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À propos de l'entreprise
À propos de Habitual
Écrit par l'entreprise
Type 2 diabetes reversal and prevention programmes that combine behaviour change with nutritional treatment.
How does Habitual work?
1. Select a plan. Just visit our website and take a read of our plans to find the one for you.
2. Complete your assessment. To get setup you’ll need to complete a quick 5 minute assessment to check our programme is right and safe for you.
3.Start your health journey. Once your order arrives you’ll be on your way to completing your health journey
What do I get from Habitual?
At Habitual, we understand the importance of a comprehensive approach to health and weight management. That's why we offer a range of plans tailored to meet your needs.
Our TDR (Total Diet Replacement) plans provide delicious and nutritious meals that not only help with weight loss but also support blood sugar control. Alongside this, we have medication programmes that include GLP-1s, which have shown promising results in managing weight loss.
How is Habitual different?
What really makes us different, is that by choosing any of our programmes, you will not only receive the necessary support from our dedicated Patient Support team but also have the opportunity to join our wonderful community.
The Habitual community is comprised of people who are on their own health journeys, allowing you to connect, share experiences, and learn from others who are working towards a similar goal.
We’re all about being with you for your journey, so we don’t just deliver your order and leave everything up to you, we’re always here to help.
Don't wait any longer to take control of your health. Join us at Habitual and embark on a journey towards better health and improved well-being.
Coordonnées de contact
25 Eccleston Pl, London, SW1W 9NF, London, Royaume-Uni
- hello@tryhabitual.com
- tryhabitual.com
4,5
Excellent
1 k avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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I loved the porridges
I loved the porridges and shakes, the soups were a little weird tasting… I lived mostly on the porridge and managed to stick to it religiously… lost 6st in 4 months
6 novembre 2024
Réponse : Habitual
Hi Ian,
Wow — congratulations on losing 6st in just 4 months! That’s an incredible achievement. We’re so glad to hear you enjoyed the porridges and shakes. We appreciate your honest feedback about the soups, and it’s great to know the porridge helped you stick to the programme so successfully.
Best,
The Habitual Team
Great weight loss results
The company sent the correct items I ordered on every occasion ie 4 times. The products were tasty and easy to make up with water. I managed to lose 2 stone in 12 weeks by following the instructions which were explained clearly. Thank you habitual.
8 novembre 2024
Réponse : Habitual
Hi Bernadette,
Hope you're having a great day!
Congratulations on your 2-stone loss! We’re so pleased to hear you found the products tasty and easy to prepare.
Thank you for sharing your experience. 😊
Best,
The Habitual Team
Easy to order and delivered next day.
31 octobre 2025
Réponse : Habitual
Hi M,
Thanks so much for your review! We’re delighted to hear your order arrived quickly and that everything went smoothly.
Best,
The Habitual Team
very efficient
31 octobre 2025
Réponse : Habitual
Hi Peter,
Hope you're having a great day!
Thank you for taking the time to write this review. We appreciate your feedback. 😊
Best,
The Habitual Team
Products inedible since they changed supplier
Previously this would have been 5 stars. I successfully managed to complete a weight loss programme using Habitual products.
However, they have changed suppliers now and the new products are just awful. To the point that I have wasted my money as they are inedible. Such a shame as it was a great programme to follow.
20 avril 2025
Réponse : Habitual
Hi Kerry,
We’re really pleased to hear that you had such great success on the programme — congratulations on your results! The recipes were refreshed earlier this year, before your June order, so the meals you enjoyed then were part of the updated range.
Best,
The Habitual Team
Love the tomato soup and lost two and a…
Love the tomato soup and lost two and a half stone. However, the recipe has changed and now I find it revolting. I sent a message through the app to enquire if it had been changed but have had no response. Won't be ordering again
8 novembre 2024
Réponse : Habitual
Hi John,
Well done on your results — that’s fantastic progress! The tomato soup recipe was refreshed in spring and hasn’t changed since, so it’s the same one you had with your April order.
We couldn’t find a message from you in the app, so we’ve reached out by email to follow up.
Best,
The Habitual Team
Great delivery times
8 novembre 2024
Réponse : Habitual
Hi Albert,
Hope you're having a great day!
Thank you for taking the time to write this review. We appreciate your feedback. 😊
Best,
The Habitual Team
Simple and Easy
Very easy to deal with gods are despatched very quickly well packaged very happy with my order and the weight is coming off at a steady rate feeling more happier
30 octobre 2025
Réponse : Habitual
Hi William,
Hope you're having a great day!
Thank you for taking the time to write this review. We appreciate your feedback. 😊
Best,
The Habitual Team
The support was great from the my coach…
The support was great from the my coach and the app.
The meal replacement at the start was just right to kick start the weight loss and then to continue to follow the phases, helped to change my thinking.
6 novembre 2024
Réponse : Habitual
Hi Beverly,
Hope you're having a great day!
Thank you for taking the time to write this review. We appreciate your feedback. 😊
Best,
The Habitual Team
The programme is not helpful
The programme is not helpful in the Winter at all. There is very little choice.
7 novembre 2024
Réponse : Habitual
Hi,
Hope you're having a great day!
Thank you for your review. Our range is designed with all patients in mind, and we’re always looking for ways to improve and expand our products, especially to make sure they work for everyone year-round.
A member of our care team has reached out to you via email to help resolve your queries and make sure you’re getting the best possible experience from the programme.😊
Best,
The Habitual Team
Great choice of soups and shakes
6 novembre 2024
Réponse : Habitual
Hi Sharon,
Hope you're having a great day!
Thank you for taking the time to write this review. We appreciate your feedback. 😊
Best,
The Habitual Team
Réponse : Habitual
Hi Mark,
Hope you're having a great day!
Thank you for taking the time to write this review. 😊
Best,
The Habitual Team
Réponse : Habitual
Hi,
Hope you're having a great day!
Thank you for taking the time to write this review. We appreciate your feedback. 😊
Best,
The Habitual Team
Excellent service and attentive staff
Excellent service and attentive staff, especially Suidi who is always professional, polite and very helpful. Highly recommended.
27 octobre 2025
Avis spontané
Réponse : Habitual
Hi there,
We truly appreciate your kind review. It’s great to hear that our service met your expectations and that Suidi made such a positive impression. Thank you for recommending us!
Best,
The Habitual Team
A great service
I have found the daily chart I complete to be really motivational and the service is really efficient. I asked a question and it was responded to within a couple of hours.
26 octobre 2025
Avis spontané
Réponse : Habitual
Hi Louise,
Thank you so much for your kind words! We're delighted to hear that you find the app motivating and that our team was able to respond to your question quickly. Your feedback means a lot to us!
Best,
The Habitual Team
Great experience
Always really helpful and informative - the customer service is great - especially Rebecca who is a superstar ⭐
21 octobre 2025
Avis spontané
Réponse : Habitual
Hi Katherine,
Thank you so much for your kind words! We’re thrilled to hear that you’ve had a great experience. I’ll be sure to pass your lovely compliment on to Rebecca — she’ll be over the moon to hear she’s a superstar!
If you ever need anything else, we’re always here to help. 😊
Best,
The Habitual Team
I had a problem receiving some sachets…
I had a problem receiving some sachets through Royal Mail. I contacted Habitual by email and got a response from Rebecca. She was extremely helpful and sorted it out for me. She even arranged a partial refund for the inconvenience. Many thanks x
10 octobre 2025
Avis spontané
Réponse : Habitual
Hi Lindsay,
Hope you're having an amazing week!
Thank you for taking the time to write this review. We appreciate your feedback and we’re really glad Rebecca was able to help and get everything sorted for you.
Best,
The Habitual Team
Great experience throughout
My coach was fantastic, always responded to any questions I had and got back to me quickly. The products I was on at the beginning of the process were much better than I had anticipated. I never felt hungry. The app and work books were very useful. Overall without the plan I wouldn’t have been able to overcome my diabetes.
15 octobre 2024
Réponse : Habitual
Hi Kerrie,
Thank you so much for sharing your experience. We're delighted to hear that the products exceeded your expectations and helped you feel satisfied throughout the process. It’s especially inspiring to know that the plan, along with the app and workbooks, played a key role in helping you overcome diabetes. That’s an incredible achievement — and we’re honoured to have been part of your journey!
Best,
The Habitual Team
Support
Knowing that I would be listened to, that personal circumstances would be discussed and advice given.
1 juin 2025
Réponse : Habitual
Hi Mrs Diane,
Thank you for your kind words. We're so glad to hear that you felt truly listened to and supported. Taking the time to understand personal circumstances and offer tailored advice is something we deeply value, and it’s wonderful to know that made a difference for you. We're always here whenever you need us!
Best,
The Habitual Team
Great Coach
Coach was very helpful when I had any questions. Great plan that has changed my out look with regards to food, duet and exercise
12 octobre 2025
Réponse : Habitual
Hi,
Hope you're having a great day!
Thank you for taking the time to write this review. We’re glad the plan has helped you feel more confident with food, diet, and exercise.
Best,
The Habitual Team
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