I would really appricialte Rabeeca.I lost my electrolytes buddle and she help me, she provide good customer service,quickly sorted all. I would relly appriciated her dealing and sorted really nicely.... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Love the products. Great delivery and customer service. Some products were out of stock, so not able to order those. I would love it if you would start making the Spicy Carrot Soup again please!!
L'entreprise a répondu
Poor range of products, I don’t like the soups, but the shakes are ok. The banana porridge is lovely & pretty consistent, but the morning porridge is very hit & miss with consistency, even with sa... Voir plus
L'entreprise a répondu
I always keep a few Habitual shakes, porridges and soups in the cupboard and will often substitute a meal for one. All the way through my Habitual Course, i never once felt hungry and, porridge espec... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Habitual
Écrit par l'entreprise
Type 2 diabetes reversal and prevention programmes that combine behaviour change with nutritional treatment.
How does Habitual work?
1. Select a plan. Just visit our website and take a read of our plans to find the one for you.
2. Complete your assessment. To get setup you’ll need to complete a quick 5 minute assessment to check our programme is right and safe for you.
3.Start your health journey. Once your order arrives you’ll be on your way to completing your health journey
What do I get from Habitual?
At Habitual, we understand the importance of a comprehensive approach to health and weight management. That's why we offer a range of plans tailored to meet your needs.
Our TDR (Total Diet Replacement) plans provide delicious and nutritious meals that not only help with weight loss but also support blood sugar control. Alongside this, we have medication programmes that include GLP-1s, which have shown promising results in managing weight loss.
How is Habitual different?
What really makes us different, is that by choosing any of our programmes, you will not only receive the necessary support from our dedicated Patient Support team but also have the opportunity to join our wonderful community.
The Habitual community is comprised of people who are on their own health journeys, allowing you to connect, share experiences, and learn from others who are working towards a similar goal.
We’re all about being with you for your journey, so we don’t just deliver your order and leave everything up to you, we’re always here to help.
Don't wait any longer to take control of your health. Join us at Habitual and embark on a journey towards better health and improved well-being.
Coordonnées de contact
25 Eccleston Pl, London, SW1W 9NF, London, Royaume-Uni
- hello@tryhabitual.com
- tryhabitual.com
4,5
Excellent
1 k avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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It is possible, the team at habitual is very supportive.
The speedy nature of how my meals get to me when I need them.
15 octobre 2024
Réponse : Habitual
Hi Mariam,
Thank you for taking the time to write this review. We appreciate your feedback. 😊
Best,
The Habitual Team
Réponse : Habitual
Hi Gary,
Thank you for taking the time to write this review. We appreciate your feedback. 😊
Best,
The Habitual Team
Soups were very nice
Soups were very nice
I ordered too many milk shakes and ran out of the soups very quickly
12 septembre 2025
Réponse : Habitual
Hi Judith,
Hope you're well.
Thank you for taking the time to write this review. We’re really glad to hear you loved the soups. Your feedback helps us keep improving our products and services.
Best,
The Habitual Team
Réponse : Habitual
Hi Shabana,
Hope you're well.
Thank you for taking the time to write this review. We appreciate your feedback. 😊
Best,
The Habitual Team
Disolves well in water
A great fibre supplement with 8 different types of soluble fibres. You really have to pack the scoop solid to ensure you get the full 10g (I weighed mine) - a level scoop is only 8g. However, it disolves well in plain water and isn't too gritty. This is definitely an improvement on a previous and more expensive fibre supplement I tried. This one's a keeper.
1 septembre 2025
Réponse : Habitual
Hi Sue,
Thank you for taking the time to write this review. We’re really glad to hear you’re enjoying our fibre supplements.
Best,
The Habitual Team
Habitual and weight loss
I found the supervised TDR program easier than what I had built it up too in my head, with the help of my coach and the Habitual food replacement, the first three months flew by, not having to think about what I was eating so I could focus on everything else was great.
His help then with reintroducing food ( which I did struggle with) made it a little easier.
I actually lost three stone over all and returned to pre diabetes. The program worked for me and three months later I am still maintaining the weight I achieved so feel proud I persevered to the end.
Which leaves me the task of saying thank you to my Doctor for encouraging me to do it, my coach Dalvir, Habitual for the food replacement sachets and Xyla for running the program, plus all the friends who put up with me.
10 septembre 2024
Réponse : Habitual
Hi Jane,
Thank you so much for sharing your story — we’re genuinely moved by your journey and incredibly proud of everything you’ve achieved.
It’s amazing to hear that the programme ended up being more manageable than expected, and that the structure gave you space to focus on yourself without the daily stress of food decisions. Your honesty about the challenges of reintroducing food is also really appreciated — it’s something many people can relate to, and we’re so glad that with Dalvir’s support, you were able to navigate it.
Losing three stone and returning to pre-diabetes is no small feat — and the fact that you’re still maintaining your weight three months on speaks volumes about your commitment and perseverance. You absolutely should feel proud.
Thank you for your kind words about the team, and for giving us the opportunity to support you. We’re cheering you on for whatever comes next.
Best,
The Habitual Team
Lovely products and staff that help you…
Lovely products and staff that help you to achieve your goal
13 septembre 2024
Réponse : Habitual
Hi John,
Thank you so much for your kind words! We're thrilled to hear that you're enjoying our products and that our team has been able to support you in reaching your goals. That's exactly what we're here for!
If there's ever anything more we can do to help, please don’t hesitate to reach out.
Wishing you continued success!
Best,
The Habitual Team
The product made it easy to keep to the…
The product made it easy to keep to the diet plan
11 septembre 2024
Réponse : Habitual
Hi Jacqueline,
Thank you for taking the time to write this review. We appreciate your feedback. 😊
Best,
The Habitual Team
The product was great
The product was great. Delivery was time was prompt. But limited in the choice due to being out of stock in certain preferred flavours.
10 septembre 2024
Réponse : Habitual
Hi Greg,
We're really glad to hear you enjoyed the product and that delivery was prompt.
We did want to let you know that all our flavours are currently in stock and have been for the past few weeks. So we'd love for you to check back and see the full range now available!
If you're happy with the updated selection, we’d really appreciate it if you could consider updating your review to reflect that. Your feedback helps others and means a lot to us.
Best,
The Habitual Team
It completely transformed me
It completely transformed me. It was difficult at first but the level of support was brilliant. The app is very helpful and informative and always at hand.
12 septembre 2024
Réponse : Habitual
Hi John,
Thank you for sharing your experience! We're so happy to hear that the journey has been transformational for you. It’s completely normal for things to feel challenging at first, and we’re proud to have been there to support you along the way.
It’s also great to know the app has been a helpful tool for you—our goal is to make sure you always feel supported and informed.
Keep up the amazing work, and please reach out if there’s anything else we can do to help!
Best,
The Habitual Team
Great app to track your weifhr and…
Great app to track your weifhr and habit. They will remind you about taking the injection. The coin system can be pretty rewarding.
29 août 2025
Réponse : Habitual
Hi Jessica,
Thank you for taking the time to write this review. We’re so glad to hear you're enjoying our app and services. Keep up the amazing work!
Best,
The Habitual Team
Great online lessons to help you…
Great online lessons to help you succeed and give you knowledge
Track your weight online
27 août 2025
Réponse : Habitual
Hi Moira,
Thank you for taking the time to write this review. We’re glad to hear you’re enjoying our lessons and tracking your daily habit in the app. Keep up the amazing work!
Best,
The Habitual Team
very expensive place to buy and…
very expensive place to buy and terrible customer service
6 septembre 2025
Avis spontané
Réponse : Habitual
Hi Pauline,
We’re sorry to hear that you didn’t feel the experience matched your expectations. Our meals are priced at £2.50 each, which is actually more affordable than many similar options you’ll find in supermarkets. We also believe our pricing reflects the full value of what we offer — including not just nutritious meals, but also access to a comprehensive app with progress tracking, daily content, and a rewards system where you can earn discounts, gifts, and vouchers.
In addition, our members benefit from support via a dedicated Clinical and Care Team, a free PureGym or Hussle membership, and a loyalty programme designed to reward consistency and engagement.
We're particularly disappointed to hear you didn’t have a positive experience with our customer service, as this is something we take great pride in. If you’d be willing to reach out to us directly, we’d really appreciate the opportunity to look into what happened and see how we can make things right.
Best,
The Habitual Team
Shop app is not good takes you…
Shop app is not good takes you different products. Delivery hasn’t arrived yet. It should have arrived yesterday. DHL advise it will arrive today.
Reason for 1 star was due to waiting in for a delivery which didn’t arrive.
DHL apparently incorrectly routed the delivery so needed to arrange another day to be at home to take delivery.
Habitual have given the reason why but how do you prevent this happening again?
The box was huge for the product packed.
Due to Habitual staff at least engaging I’m am increasing experience from 1 star to 3.
3 septembre 2025
Réponse : Habitual
Hi Tony,
We can see that your order has now arrived and we've reached out to you directly for more information on the app.
Best,
The Habitual Team
Réponse : Habitual
Hi DhirenKumar,
Thank you for the great feedback! We're so glad to hear you're enjoying the product.
If you ever have any questions or need support, we're always here to help.
Best,
The Habitual Team
First class products
Was on the porridges and shakes for 18 weeks, i lost 5 stone in weight and put my type 2 diabetes into remission. Excellent product and does what it says. Thank you
10 septembre 2024
Réponse : Habitual
Hi Stephen,
Wow – what an amazing achievement! Losing 5 stone in 18 weeks and putting your type 2 diabetes into remission is truly inspiring. We’re absolutely thrilled to hear that our products played a part in your journey.
Thank you for trusting us and for taking the time to share your story. We're so proud to have supported you, and we wish you continued health and happiness moving forward.
Best,
The Habitual Team
Réponse : Habitual
Hi Karen,
Thank you for taking the time to write this review. 😊
Best,
The Habitual Team
Réponse : Habitual
Hi Jessica,
Thank you for your feedback! We're glad to hear you received your order quickly and found the site fairly easy to use.
Best,
The Habitual Team
Réponse : Habitual
Hi Phil,
Thank you so much for your kind words! We're really glad to hear that you found our products and support helpful. If you ever need anything else or have questions, we're always here to help!
Best,
The Habitual Team
I’m impressed
I don’t think high protein meal replacements get any better than this. I ordered the tomato and green vegetables soups they both taste amazing.
14 août 2025
Réponse : Habitual
Hi,
Thank you for taking the time to share your review. We truly value your feedback and remain committed to providing you with the best possible products and service.
Best,
The Habitual Team
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