Es una grandísima estafa
Es una grandísima estafa! El producto que te envían no coincide con el que te venden y las condiciones de devolución son abusivas. Solo te devuelven el 70% y nos piden 250€ de envío.
18 août 2026
Avis spontané
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
3,2
Moyen
10 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Return customer
I have purchased many light fixtures from tudo & co. I have found the quality for the price to be satisfactory. I particularly appreciate their style options. Shipping has proven to take longer than most, but when I had a fixture globe come broken they followed through with replacing it. I will continue to purchase through Tudo & Co.
25 mai 2026
Avis spontané
Réponse de Tudo & Co
Dear JKH,
Thank you so much for your thoughtful review. We’re delighted to hear that you’re happy with the quality of our lights and the range of styles we offer. It truly means a lot that you’ve chosen us for your lighting needs on multiple occasions.
One thing that makes us unique is that each piece is assembled by hand to order, while we still are able to deliver most orders within two to three weeks. Although recent tariff collections have created some difficulties with using airmail, we’ve worked hard to find a tariff-inclusive delivery route, which is now reflected in our pricing (that also includes free delivery!). This helps make the process smoother and more transparent for our customers.
Our made-to-order approach also helps reduce the environmental impact often associated with mass production and overconsumption. We also take great care when packaging each order, using custom-moulded foam and reinforced packaging to help ensure everything arrives safely.
Most importantly, we always stand behind our products and take responsibility for making sure our customers are satisfied.
Thank you again for your continued support.
The Tudo and co Team
Réponse de Tudo & Co
Dear Chloe,
Thank you so much for your review!
We’re delighted to hear that you love our lights as much as we do.
Please feel free to reach out anytime you have lighting needs, we’re always happy to help!
Warm regards,
The Tudo&Co Team
Great customer service
The customer service alone is worth 5 stars, but the lamps we ordered have been the most complimented part of our kitchen renovation. Unfortunately, about 3-4 weeks after installing our wall sconces, one of the glass shades cracked. We suspect the fittings were too tight and the house shifted, which was a bit of a fluke. I reached out to see if there was any way to buy just a replacement shade, rather than having to buy an entire light, and to my surprise they offered to send one for free. They definitely didn’t need to, it wasn’t a faulty product, but that’s the type of customer service that would make me buy from them again.
25 février 2026
Avis spontané
Réponse de Tudo & Co
Dear Kerri-lynn, a wholehearted thank you from us for leaving such an honest review, thank you for appreciating the fact that we value our customers.
It is such a pleasure to hear that our lights are admired in your kitchen renovation! We hope that they add to the joy in making and sharing meals in the heart of your home.
Please reach out to us again for any future lighting needs!
The Tudo and co Team
I had a good experience with Tudo & Co.
I had a good experience with Tudo & Co.
I have received several lamps from this company, and everything has been as described online and in photos, and with fairly fast shipping times.
The Customer Service has also been good, answering questions, etc. in a timely matter.
1 février 2026
Avis spontané
Réponse de Tudo & Co
Thank you very much for your feedback Mikael!
We will be sure to share it with our team.
We’re pleased to hear that the lights matched the photos and description, and that you were happy with the shipping time.
Each piece is hand-assembled to order, which requires a processing period. While many online retailers dispatch from ready-made stock, we choose this method because it allows us to offer our customers greater choice and flexibility.
Please don’t hesitate to reach out if you have any other questions or comments!
The Tudo and co Team
Product arrived damaged and they wouldn’t replace it
Product arrived damaged. Instead of sending a full replacement, they shipped parts and told me to hire an electrician to disassemble and then reassemble the damaged pendant. Aside from voiding the UL listing with the reconstruction, this was very unfair to have to hire someone to fix their damaged pendant (the electrician labor cost more than the pendant). Very unimpressed.
8 janvier 2026
Avis spontané
Réponse de Tudo & Co
Dear William,
Thank you for your honest review, I'm sorry to hear that your experience didn't meet expectations. I had a look at your order and we had one light shade that was unfortunately damaged in transit - which we sent a replacement shade out immediately, as well as a step-by-step video on how to replace it.
Before we sent out the replacement, you did ask if replacing the shade was difficult, but our tech team advised it was a straightforward process and created a step-by-step video. However, after the replacement shade had been delivered, you requested that an entirely new fixture be sent. As a replacement shade had already been provided, we were unfortunately unable to send an additional replacement fixture to you.
As installation of our lights is already recommended to be carried out by a licensed electrician, this would have been a quick task for them to complete. Please rest assured that changing the shade would not affect the UL listing, as neither the fixture nor its components are modified.
We’re always striving to provide the best possible service for our customers, and we truly hope you’ll love the lights as much as we do. If there’s anything further we can assist you with, please feel free to reach out to us via email and we’ll be more than happy to continue supporting you from there.
The Tudo and co team
I ordered 2 wall lamps at a high price…
I ordered 2 wall lamps at a high price and the globes of the lamps don't look nothing like the ones shown on the website. It's false advertising from them . I looked on other websites and they seem to be half the price paid.
17 septembre 2025
Avis spontané
Scam site…
I purchased four brass wall lights and received items from China that bore no resemblance to the items advertised. Cheap imitations, except they weren’t cheap! Wish I’d checked trustpilot first. Company very obstructive and no refund.
3 septembre 2025
Avis spontané
Horrible company
Horrible company. They took longer than expected to deliver products and when I asked to cancel they said it had shipped already but it had not. Then they wanted to charge shipping both ways for a product that had not even shipped. Very obnoxious customer service.
Never received the lights but I was charged for them.
21 septembre 2024
Avis spontané
Don’t trust this site
Don’t trust this site! We used Google lens to see where else their product is sold, and we found the same product on Amazon, Etsy and eBay for 1/2 the price. It’s a scam.
22 août 2023
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.