I infrequently update the turbify webpages someone created over 10 years ago, they have passed through 3 different vendors it usually is very difficult to get help. This year late at night I neede... Voir plus
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Lisez les avis des autres
The support person both totally misunderstood me or made assumptions that were off base at what I was asking. She could not give me a straight answer. Eventually she helped but it seems as if she had... Voir plus
Except the first quirks and asking my phone number, i got the explaination i needed. I was asking why my subscription is renewed one month before its term. At first it couldn't explain and took t... Voir plus
What kept it from bei g 5 star was I was told the plan change would result in zero monthley charges until an annual renewal in January 2027. It did not happen that way so either the rep did not know w... Voir plus
À propos de l'entreprise
- Service d'hébergement de sites web
- Fournisseur de solution e-commerce
- Service de marketing Internet
- Service de paiement
- Concepteur de sites web
Écrit par l'entreprise
Turbify is a comprehensive platform designed to help businesses build, manage, and grow their online presence with ease. With over 25 years of experience, Turbify provides a complete suite of tools including domain registration, web hosting, business email, website building, and e-commerce solutions—all in one place. Built with small and growing businesses in mind, Turbify simplifies the process of getting online and scaling operations. Users can create professional websites without coding, manage domains with advanced security features, and launch online stores with integrated tools for payments, inventory, and marketing. Turbify also focuses on reliability and performance, offering secure hosting, scalable solutions, and high uptime to ensure businesses stay online and accessible to their customers. With 24/7 customer support available through multiple channels, businesses can get help whenever they need it. In addition, Turbify provides tools to help businesses improve their online visibility, manage customer reviews, and strengthen their digital presence across platforms. At its core, Turbify is committed to empowering businesses with the tools, technology, and support needed to succeed online and grow with confidence.
Coordonnées de contact
Etats-Unis
- 1-833-689-8585
- turbify.com
3,9
Bien
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 87 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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professional people
15 juin 2026
support can't fix the problem
support can't fix the problem, can't publish site for 4 days now.
15 juin 2026
Réponse de turbify.com
Dear Kerry,
Thank you for sharing your feedback. We’re sorry to hear how frustrating it was not being able to see your site changes publish for several days. We understand how stressful it is when a store is live but updates are not reflecting as expected.
Our team reviewed the issue, republished the store, and followed up based on the previous case notes. We’re glad to hear the issue is now resolved, though we regret that it took multiple steps to get there.
We appreciate your patience and the time you took to report this, and we’re sorry the experience did not meet your expectations.
I've been a website customer for years
I've been a website customer for years. I always worry when I need to close my account how difficult the company is going to make the process..
Once I found the phone number, they were very helpful
18 juin 2026
Your representative was patient
Your representative was patient, clear and solved my problem
18 juin 2026
Great experience of customer service
15 juin 2026
Réponse de turbify.com
Thank you for sharing your feedback. We’re sorry to hear about the frustration caused by the unexpected charges and the difficulty locating the active account. We understand how disappointing it is to find services still running when you believed the account was no longer in use.
Our team reviewed the account, helped recover the correct login information, and assisted with canceling the active plan. We also reviewed the refund request, but unfortunately the charges could not be refunded. We regret that this was not the outcome you were hoping for.
We appreciate you taking the time to bring this to our attention and are sorry the experience did not meet your expectations.
Solved the problem!
17 juin 2026
The lady offered me a very good and…
The lady offered me a very good and professional services.
17 juin 2026
Very easy agent to work with
17 juin 2026
Quick start and courteous helpful supportsuppor
The support was very courteous and helpful. The Turbify Builder is fairly easy to manage and using templates you can get the site up and running quickly. After you publish the site give it a little time to process otherwise the preview won't be accurate. This is normal. It's a great way to get a business up and running in a short period of time.
17 juin 2026
The reps did not clearly understand
The reps did not clearly understand my problems. I had to call twice and actually ask A.I. to help with my laptop because the reps did not know how to change the laptop app password.
17 juin 2026
Réponse de turbify.com
Dear Manny,
Thank you for sharing your experience. I’m sorry that we did not clearly understand your issue the first time and that you had to call more than once and seek help elsewhere just to change your laptop app password. That is not the level of support we want to provide.
We appreciate you highlighting this so we can address it with our team and improve how we handle similar requests in the future. If you’re open to it, please contact us at +1 833-689-8585 so we can review what happened on your case and make sure your account is set up the way you need.
Good team
You have very good support, and they help me a lot today. Anyway, I continue working with you
16 juin 2026
The agent was pleasant and knowledgeable, and gave me an insightful alternative regarding plan type.
The agent was pleasant
17 juin 2026
Quick service
12 juin 2026
I tryd and tryd to pay you and you sadit was the bank and they sad it was on your and…
I tryd and tryd to pay you and you sad my card was denide and i calld the bank and they sad ther is no frod and everythin was good so you just need to try it agen i calld the bank 3 times and they capt informing me that they were good it was on your end so I calld you company and so i had to get a nother card it was a stressful mess
17 juin 2026
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