I have run Turbocad Version 9.2 for over 20 years and due to having to upgrade plotters, I in turn had to upgrade my computer and version of Turbocad. Bruce Phinney, Direct Sales Supervisor, wit... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
My support engineer, Syed was a lifesaver. I was impressed by his knowledge of my problem and how to fix it. Better yet , he answered all my emails and never left me hanging. Syed was impressive and... Voir plus
Turbocad help is still nonexistent. Someone emailed me and offered suggestions but I fear it was AI generated. No solutions as of yet. Despite a dozen attempts to speak to a person, not a single conve... Voir plus
L'entreprise a répondu
I have used TC for many years as a hobbiest to draw up ship plans. The GUI is intuitive and the app generally easy to use. Despite the high cost, the app itself is reasonable value for money, but th... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
The TurboCAD Design Group is owned and operated by IMSI/Design, the global leader in retail CAD (Computer Aided Design) and home design desktop software, and a pioneer in mobile solutions for the AEC (Architectural, Engineering, and Construction) industry. With over 16 million products distributed since 1988, IMSI/Design products include the award-winning TurboCAD®, DesignCAD™, TurboFloorPlan®, TurboViewer®, and TurboSite® families of precision design applications for desktop and mobile.
Coordonnées de contact
64 Digital Drive, Suite 200, 94949, Novato, CA, Etats-Unis
- 1-800-833-8082
- sales@imsidesign.com
- turbocad.com
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A répondu à 33 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Les gens ont aussi consulté
Turbocad Professional 2023 - unreliable and unusable
I have Turbocad Professional 2023. An early problem was after drawing a parallel line, it would just disappear. This has been fixed. But now the program crashes without warning rendering the software unusable. This happened 4 times in the last week. Legally, this product is not fit for purpose and is unusable and unreliable.
Syed at TurboCad was excellent
Syed at TurboCad was excellent, quick replies and service. 5 stars well deserved.
I am a patent attorney and sole…
I am a patent attorney and sole practitioner and have been using Turbocad since it ran on MS Dos. I have a laptop I normally use and a desktop which is used when the laptop is not up to the job, usually because support has decided the lap top needs a new motherboard. I recently found cause to replace the very aged desktop which necessitated transferring the backup Turbocad Platinum installation and despite uninstalling the old installation I needed to contact IMSI Turbocad support who were most helpful in facilitating the transfer. I wish I could say the same of certain other applications, most notably the one named after a building material.
Syed responded to my inquiry on a…
Syed responded to my inquiry on a holiday weekend AND was able to resolve the issues. THAT is very responsive/professional work. I will def be buying more from IMSI. thx! kevin h
I had an issue loading Turbocad…
I had an issue loading Turbocad Platinum onto my new laptop. I was helped by Sima, who remained with this issue until it was resolved, excellent service.
Extremely fast and competent response.
Transferring from laptop to PC
I had an issue transferring my TC Deluxe 24 from my laptop to my PC. Sima in the support team assisted me promptly in sorting this out. Excellent service.
Hade trouble with upgrading my Turbocad…
Hade trouble with upgrading my Turbocad and Syed one of the reps from Turbocad helpped me via emails to make everything seamless. thanks you
Thanks TC Support
Syed in tech support at TurboCad was excellent. I had lost my TC account, licenses and keys during an OS changeover and was up and running again within 24 hours. So relieved and much appreciated!
They got back to me on the weekend and…
They got back to me on the weekend and helped me overcome a big problem when my computer died.
Outstanding Support
I purchased one of their products and had trouble installing it on my laptop, so I wrote their support site. Mr. Syed Gilani responded to my issue, and he provided service and support that far exceeded my expectations. He responded to every issue until I was satisfied. Great product and even better support. Thank you again, Syed.
Great system but not for novices
As a novice the help function is inadequate. But, having purchased the Training Guide I have a much better appreciation. It is impressive when you know what you are doing.
It is a bit annoying to have to buy a training program because the help system is inadeqaute.
Prompt and effective response in…
Prompt and effective response in customer support. All my interactions with them can only be described as impeccable. I have been using this design software for my business for over 20 years, and thoroughly recommend the product and the people behind it!
We got started with TurboCad software…
We got started with TurboCad software back in 2015 and have had the pleasure of utilizing multiple versions over the last 10 years. Its excellent software and IMSI stand behind their products with great support and are a pleasure to do business with.
TurboCAD has been a game changer for me
I’ve been using TurboCAD for the past six months, and it has completely transformed the way I approach my design projects. As someone who works on a variety of architectural and mechanical designs, I needed a tool that was both powerful and easy to use. TurboCAD has delivered on both fronts.
Feature-Rich: The range of tools available is impressive. From 2D drafting to 3D modeling, TurboCAD has everything I need. The ability to switch seamlessly between different types of projects has been a huge time-saver.
User-Friendly Interface: I was initially worried about the learning curve, but TurboCAD’s interface is intuitive and well-organized. I created a custom profile view to fit my need but you can use from one of the premade profiles.The tutorials and documentation are also helpful, making it easy to get started.
Performance: Even my work wasn't as complex but while trying to learn even on complex designs, TurboCAD runs smoothly. I haven’t experienced any slowdowns or crashes, which is crucial when working on tight deadlines.
Cost-Effective: Compared to other CAD software I’ve used, TurboCAD offers incredible value for money. It’s affordable without compromising on quality or features.
Support: The customer support team has been fantastic. Whenever I’ve had questions or needed help, they’ve been quick to respond and very knowledgeable.
If you’re looking for a reliable and powerful CAD solution, I highly recommend giving TurboCAD a try. It’s been a game-changer for me!
All of IMSI Products are GREAT
All of IMSI Products are GREAT. I have used TurboCAD, Turbo Floorplan Pro, and TurboPDF for several years. You can't beat the easy to use functionality/features and their Customer Support (both in sales and tech support). As I mentioned to Syed at IMSI yesterday: THANK YOU SO MUCH FOR YOUR HELP!! This is WHY I love IMSI and Turbo Products so much. Easy to use, great functionality, and a superb Team of Support when you need it.
I purchased FloorPlan 2022 Pro &…
I purchased FloorPlan 2022 Pro & Training Bundle for $230.00 and I could not import DWG files, and they say you can. Quick and responsive to get an order, but now no response to my DWG problem. Bad deal, stay away from this software
Turbo cad will not issue authorisation code
Turbo cad will not issue me with a new authorisation code for my Pro v16 even though I am registered .
They just want to sell me a newer version at huge cost which I don't need.
Despicable.
So much for "perpetual licence". It only lasts till they decide you've had it long enough.
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