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À propos de l'entreprise

  1. Services aux entreprises

Informations provenant de diverses sources externes

We provide turnkey solution service for online startups. Services include web store creation, products loading, private labeling and dropshipping.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

16 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 5 sur 5 étoiles

Good prices, good products, good company

I have known and purchased items in well lingerie site since 2018 and the experience has always been great, I am surprised with the high number of bad reviews, I still would recommend to give this company a chance, their products and prices are really good, the issue sometimes could be the delivery times but that’s out of their control directly and by the end it’s worth it 🤷‍♀️

5 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Horrible

I placed my order in March, received my package in May, due to them not having a specific item I wanted. So I had to change my order around. The package finally comes in and half of my order was missing, I emailed them, letting the know my issue and they said a refund will be issued, after they speak to the warehouse people. They finally contact me telling me what they would give me a refund for and is less, than what they’re supposed to be refunding! Super horrible! The quality was great but it’s too much to deal with.

19 mai 2022
Avis spontané
Noté 1 sur 5 étoiles

Chileeeee let’s talk about this…

Chileeeee let’s talk about this horrible company. I placed my order in January before they went on vacation because the site stated if you order before a certain date they will send it. So I’m waiting and waiting and nothing has shipped so I email 2 days after they come back from “holiday” they have no customer service number just an email and it takes days to even receive a response. The package came a month later and pieces were missing so I emailed about they they said a refund will be issued lol I’m guessing in a month as well. The pieces were actually good quality I just hate I had to go through all of this. But I do not recommend.

1 avril 2022
Avis spontané
Noté 1 sur 5 étoiles

This the worst of worst when it comes…

This the worst of worst when it comes to customer service, and a bunch of liar's ... you pay for your orders and you never get what you pay for and forget about your refund that's a joke. I wish they were in the U.S. I'd get by refund and or the product we ordered. unless your really stupid don't waste time with this company ever...

28 octobre 2021
Avis spontané
Noté 1 sur 5 étoiles

Terrible Company and Poor Customer Service

This is a terrible company with the worst customer service. I purchased a site from them on 10/1 and have not been able to set up my site. I have emailed tech support, sales, and message the site. I even message their sister site Wella Intimates to try and get help and at least they responded and gave me a email, to try and help, however I still have gotten no help. I have requested my monies back as I paid for a three month trial. I also found out from my bank that they charged my account 6x. I sent proof of this in a email and have requested that money back as well. with no response. DO NOT USE THIS SITE for your ecommerce, as they are not trustworthy and have poor customer service.

5 novembre 2020
Avis spontané
Noté 1 sur 5 étoiles

WORST EVER! Wella intimate…

I ordered items from Wella intimate lingerie, which is very cheap and attractive to the eye. the Items took 1 months to arrive while I paid $40 for fast delivery " unbelievable ! When the items finally came, some of them really look nice. however, the quality looks really really cheap and not resistant. One lingerie even broke while I was trying it. plus, the customer services is the worst ever in my life. Absolutely, No communication, not to even let you know that they have shipped your order.

16 septembre 2020
Avis spontané
Noté 1 sur 5 étoiles

Scam likely

I have been waiting for a refund for two weeks on an order that was cancelled as well as I didn’t receive any goods. So no goods or my money back and the company aren’t responding to me or my bank. This is unprofessional and I suggest don’t order from them.

16 mars 2020
Avis spontané
Noté 2 sur 5 étoiles

This was not a good experience for me…

This was not a good experience for me because they give you information in peices it took me forever to set up my store. When people visit and try to buy anything the site won't let them go forward without creating an account and once you do there is no way to change your password if you forget it. Now no one can purchase anything from my site and Turnkeymaster.com isn't answering my emails so I'm stuck out of a year subscription.
I feel scammed.

11 mai 2019
Avis spontané
Noté 2 sur 5 étoiles

The products they sell to you the…

The products they sell to you the retailer, are to expensive to make a profit on. As suppliers they don’t sell at supplier costs. Seems like they make the bulk of the profits, while you take the risks with marketing. When they lower their costs, then maybe I’ll consider setting up an online store with them.

29 juin 2018
Avis spontané
Logo de Turnkeymaster

Réponse de Turnkeymaster

The cost of our products may not be the lowest in the market as we are providing dropshipping service. Our prices are competitive if you compare them against the product prices of doba.com or other dropshipping platforms. If you order in bulk, we are able to offer you up to 20% discount.

Noté 4 sur 5 étoiles

I created my first lingerie brand with…

I created my first lingerie brand with turnkeymaster.com and I would say that they are real manufacturer who delivered what I want.

1 mars 2018
Avis spontané
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Réponse de Turnkeymaster

Thanks for your comment. We are committed in providing you with the best products and services. Please do not hesitate to reach out to us should you need any assistance.

Noté 3 sur 5 étoiles

Are they even still in business

Are they even still in business? I have been calling an emailing them about a special they sent me and all of a sudden it is like they fell of the face of the earth

21 février 2018
Avis spontané
Logo de Turnkeymaster

Réponse de Turnkeymaster

Hi, you could reach us via the livechat on our website or email our customer service at support@turnkeymaster.com. Our office hour is 9am to 9pm Asian time.

Noté 4 sur 5 étoiles

Very convenient in getting started!

I am new to online business and i find Turnkeymaster had a great range of products to start with and could save a lot of time and work in getting everything started. Customer Service have also been very helpful in assisting me. I am grateful and thankful for the services rendered and the convenience of having almost everything done for me to set up an online store almost immediately.

23 janvier 2018
Avis spontané
Logo de Turnkeymaster

Réponse de Turnkeymaster

Hi Pris thank you so much for your comment. We look forward to giving you our best support moving forward.

Noté 1 sur 5 étoiles

This is terrible company

This is terrible company. Never deal with them. They will just take your money and do nothing.

24 décembre 2017
Avis spontané
Logo de Turnkeymaster

Réponse de Turnkeymaster

Hi Sam we did communicate on several occasions regarding your requests and since then we have made tremendous improvements to our system. If you can take a look at our system now, you would find the features in the back office are so much different now. As mentioned, we help our clients build their own online brands from a perspective of a supplier, not so much an IT company. Our factories are able to produce customized styles for their own brands and provide a turnkey solution from web store building to dropshipping. I understand you have requested us to offer you a free trial on the mega mall and we are happy to offer that and I am happy that we work together again. Thank you very much and we will continue to give our best to serve you.

Noté 3 sur 5 étoiles

It's not the best but not that bad.

I purchased the premium plan and paid for one year of service in advance. I like the transparency and simplicity of the pricing. It was exactly what I was looking for starting out in dropshipping with a limited budget. The website is nice and responsive on my Mac and IPhone. The back end is relatively easy to operate and you can add your own photos and texts and even change navigation and banners etc. The staff will be happy to make changes for you from their end as well. I ordered (as a customer through my site) a dress and it arrived within 10 days. I didn't like the packaging and the dress was all balled up and wrinkled when it arrived. It was of low quality for the price. The prices are far from wholesale but I do take into account that Turnkeymaster offers full web support. I mean you can know almost nothing about web development and they will help you. Plus obviously they do all the picking and packing and shipping. If you are good at sales and marketing and social media, you can have a successful start in dropshipping. You can start with this until you are able to get a better dropshipping account and web developers.

1 février 2017
Avis spontané
Logo de Turnkeymaster

Réponse de Turnkeymaster

Thank you for your sincere feedback and we will continue to work closely with you on your needs. Please feel free to call us if you need any assistance. Thank you so much!

Noté 1 sur 5 étoiles

Scam Alert Buyer Beware of turnkeymaster

BUYER BEWARE they are the turnkey solution for wella lingere lingerie-supplies.com on the front end everything looks great. but once you have subsribed not all as it seems if you change your shipping to free you will see the huge price diffrence extra fast shiiping says 3-5 days and takes up to 14 they charge for china airmail which cost them nothing. they say they will refund for slower shipping but then will mess you about untill they no longer have to refund you. I suspect same goes for poor qaulity clothes I have only ever had 2 products delived to me that seems fine. who knows what they are sending your customers they have been doing this for a long time it is a well known trick send the product tester aka dropshipper You a decent product and send others rubbish, they may well send ok products considering some of there products when taking shipping costs into account are more expensaive then the majority of retailers I would use woocommerce,shopify with a reliable drop shipper over these jokers any day

10 novembre 2016
Avis spontané
Logo de Turnkeymaster

Réponse de Turnkeymaster

Hi, I appreciate your feedback but there may be some misunderstanding in the past. We do provide free shipping mode whereby the shipping cost would be added to the product cost and therefore you would see an increase in the product cost. We have to add the shipping cost to the product cost because the customers would not have to pay for separate shipping fee when they check out the order on your website. I am glad that you are happy with the items you have received. We do not ship bad quality items and we stand behind the quality of our products. We have been providing contract manufacturing service for some of the renown lingerie brands in the world and we showcased our products in lingerie fairs regularly. We developed the turnkey solution service to help our re-sellers re-sell our products with ease and help them save time and costs. On the other hand, we would never ever in any circumstance, get in touch with your customers. This is the basic ethic we uphold since day one we are in dropship business. We ship with E-packets nowadays and the shipping time is shortened to 7 to 10 days, as compared to China mail which takes a much longer time to reach. We look forward to talking to you and assisting you on the needs in your online business.

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