using this service has been great, it was easy getting started, the consultations are always quick. anytime i needed to reach out to customer service i’ve received quick replies. Dr May Lin Chu was so... Voir plus
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Lisez les avis des autres
They sent my script directly to my pharmacy at no cost and gave me a couple months before they charged me I should have thought to cancel before I was charged but I was crazy busy. The process of canc... Voir plus
L'entreprise a répondu
Cheers to Twentyeight Health! I always had a wonderful experience throughout the years. Their team communicates clearly and responds quickly whenever I have questions. Thanks to Ana, Maria, and Marilu... Voir plus
L'entreprise a répondu
Easiest and most accessible way ive ever received care all from my couch!!! Amazing nurse & care team and everyone is so eager to help. Amazing service 10/10 recommend. May-Ann is amazing and did an a... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
High-quality, discreet, hassle-free healthcare. We prescribe & discreetly deliver birth control, herpes treatment, & the morning after pill. Doctors will answer your questions and provide ongoing care. We partner with US-licensed doctors who use their extensive experience in women’s health to give you the best care in a judgement-free environment. Affordable & accessible, always. Now accepting Medicaid in many states!
Coordonnées de contact
330 E 38th Street, 10016, New York, Etats-Unis
- 929-352-0060
- contact@twentyeighthealth.com
- twentyeighthealth.com
4,5
Excellent
978 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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Holy crap I have asked 5 times to…
Holy crap I have asked 5 times to cancel this damn prescription. They don’t even carry the medication I need for my hormonal imbalance. Why would I want to continue paying for this? I keep emailing them and it falls of deaf ears. They just keep stalling. What a shady company. Why would I put my trust in with a company like that.
16 mars 2026
Avis spontané
Réponse de Twentyeight Health
Hi Amara,
Thank you for reaching out. My name is Kelsey, I'm a Manager here at Twentyeight Health. I truly apologize for any frustration or inconvenience and am sorry to hear that we were unable to prescribe your preferred brand.
Due to a technical error, your account was not correctly cancelled initially. As of today, we've confirmed your account is cancelled and you will not receive future shipments or charges.
I'll also be reaching out to you directly with further information and appreciate the opportunity to fully resolve this for you.
Sincerely,
Kelsey
i’m currently without insurance and…
i’m currently without insurance and needed a refill for my birth control and Loella’s help made it painlessly easy! In a matter of minutes of fast responses via email made it happen. aim surprised how efficient my request was handled!
10 mars 2026
Avis spontané
Réponse de Twentyeight Health
Hi Bopha,
Thanks so much for sharing your experience with our service!
Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm so glad to hear Loella from our Care Team provided you with the level of care you deserve.
We're so glad to have you as part of our community, and look forward to serving you in the future. Please feel free to reach out anytime and we'll be glad to assist!
Sincerely,
Kelsey (she/her)
I had a great experience with this…
I had a great experience with this company. Ana was very kind and quick to respond to my questions, which I really appreciated. The service was fast, easy to use, and everything went smoothly. I would definitely recommend them to others!
11 mars 2026
Avis spontané
Réponse de Twentyeight Health
Hi Lena,
Thanks so much for sharing your experience with our service!
Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm so glad to hear Ana from our Care Team provided you with the level of care you deserve.
We're so glad to have you as part of our community, and look forward to serving you in the future. Please feel free to reach out anytime and we'll be glad to assist!
Sincerely,
Kelsey (she/her)
They made it so easy to order my…
They made it so easy to order my contraceptives and it was delivered so quickly.
11 mars 2026
Avis spontané
Réponse de Twentyeight Health
Hi Shannel,
Thanks so much for sharing your experience with our service!
Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm so glad to hear we provided you with the level of care you deserve.
We're so glad to have you as part of our community, and look forward to serving you in the future. Please feel free to reach out anytime and we'll be glad to assist!
Sincerely,
Kelsey (she/her)
The representatives are always kind and…
The representatives are always kind and patient. They make it easy to communicate with text messages and emails so you’re not consumed with phone calls. Thank you, Kristina for your assistance on making the process smooth.
6 mars 2026
Avis spontané
Réponse de Twentyeight Health
Hi Caitlin,
Thanks so much for sharing your experience with our service!
Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm so glad to Kristina from our Care Team provided you with the level of care you deserve.
We're so glad to have you as part of our community, and look forward to serving you in the future. Please feel free to reach out anytime and we'll be glad to assist!
Sincerely,
Kelsey (she/her)
A+ service for Women!!
I have always struggled with female issues and I also live a very busy life so I don't always have time to go to the doctor. Since I have had issues my whole life, I can identify what's going on and I am so happy I found Twentyeight Health. This service was trustworthy, easy and convenient. I loved that I could chat with my provider about my symptoms and history. Will absolutely use this again!
3 mars 2026
Avis spontané
Réponse de Twentyeight Health
Hi Hannah,
Thanks so much for sharing your experience with our service!
Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm so glad to hear our Provider Team provided you with the level of care you deserve.
We're so glad to have you as part of our community, and look forward to serving you in the future. Please feel free to reach out anytime and we'll be glad to assist!
Sincerely,
Kelsey (she/her)
I had a great experience
I had a great experience with Twentyeight. The process was smooth and the support team was very helpful. Linda from the care team was especially kind and responsive. Thank you for the great service!
3 mars 2026
Avis spontané
Réponse de Twentyeight Health
Hi Or,
Thanks so much for sharing your experience with our service!
Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm so glad to hear Linda from our Care Team provided you with the level of care you deserve.
We're so glad to have you as part of our community, and look forward to serving you in the future. Please feel free to reach out anytime and we'll be glad to assist!
Sincerely,
Kelsey (she/her)
I love having my medication ready right…
I love having my medication ready right at my finger tips. Easy, discreet and straight to the point. Customer service is always helpful when I have any questions and always pulls through when I need them. Would definitely recommend 28health for anytime who needs it
3 mars 2026
Avis spontané
Réponse de Twentyeight Health
Hi Nadia,
Thanks so much for sharing your experience with our service!
Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm so glad to hear our Care Team provided you with the level of care you deserve.
We're so glad to have you as part of our community, and look forward to serving you in the future. Please feel free to reach out anytime and we'll be glad to assist!
Sincerely,
Kelsey (she/her)
Amazing Service!!
I recently started using Twentyeight Health when I couldn’t get into my doctor quick enough, and it was truly a game changer. They’re incredibly helpful and respond so quickly, which saved me so much time and stress from having to go into a doctor’s office. The customer service is beyond amazing as well. Prescriptions ship in a timely manner.
The whole process has been seamless - I’m so glad I found them. 10/10 recommend!
31 janvier 2026
Avis spontané
Réponse de Twentyeight Health
Hi Tory,
Thanks so much for sharing your experience with our service!
Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm so glad to hear our Care Team provided you with the level of care you deserve.
We're so glad to have you as part of our community, and look forward to serving you in the future. Please feel free to reach out anytime and we'll be glad to assist!
Sincerely,
Kelsey (she/her)
Top Notch Customer Support
I have only been using Twentyeight for about a month now but I'm pretty happy with the service & products. I requested a specific brand and Daniela made it her personal mission to make it happen.
2 mars 2026
Avis spontané
Réponse de Twentyeight Health
Hi Casey,
Thanks so much for sharing your experience with our service for the past month!
Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm so glad to hear Daniela from our Care Team provided you with the level of care you deserve.
We're so glad to have you as part of our community, and look forward to serving you in the future. Please feel free to reach out anytime and we'll be glad to assist!
Sincerely,
Kelsey (she/her)
Cake
Process was smooth and easy. Didn't take much time. The team was quick payment was secure and shipping was fast. Was notified every step of the way. Ram and the team i received were great. I got the same meds I have always gotten, but im glad I went thru twenty-eight health.
26 février 2026
Avis spontané
Réponse de Twentyeight Health
Hi Jessica,
Thanks so much for sharing your experience with our service!
Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm so glad to hear Ram from our Care Team provided you with the level of care you deserve.
We're so glad to have you as part of our community, and look forward to serving you in the future. Please feel free to reach out anytime and we'll be glad to assist!
Sincerely,
Kelsey (she/her)
Twentyeight health is the best when it…
Twentyeight health is the best when it comes to my birth control needs. Kristina has been amazing and I am so grateful to be a customer for over 3 years! I would recommend them to everyone!
26 février 2026
Avis spontané
Réponse de Twentyeight Health
Hi Melanie,
Thanks so much for sharing your experience with our service for the past 3 years!!
Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm so glad to hear Kristina from our Care Team has continued to go above and beyond to provide you with the level of care you deserve.
We're so glad to have you as part of our community, and look forward to serving you in the future. Please feel free to reach out anytime and we'll be glad to assist!
Sincerely,
Kelsey (she/her)
Réponse de Twentyeight Health
Hi Julia,
Thanks so much for sharing your experience with our service!
Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm so glad to hear our Care Team has gone above and beyond to provide you with the level of care you deserve.
We're so glad to have you as part of our community, and look forward to serving you in the future. Please feel free to reach out anytime and we'll be glad to assist!
Sincerely,
Kelsey (she/her)
Gimmick-- never informed of subscription fee during sign up
During sign up for birth control, nowhere does it state that there is 12.99 subscription fee so after I fill out all my information and questionnaires and insurance info, i receive a message telling me that I would have to pay 12.99 for the services, even though my insurance would normally cover everything under preventative care. This is a gimmick. Very unpleased
23 février 2026
Avis spontané
Réponse de Twentyeight Health
Hi Samantha,
Thank you for reaching out. I truly apologize for any misunderstanding. Transparency is very important to us, especially when it comes to the fees associated with our service. The $12.99 required upon sign up is explained in our website FAQ as well as noted on the Order Summary page at checkout.
The $12.99 is an out of pocket cost not covered by insurance, but we can always provide an itemized receipt which you may be able to submit to your insurance for reimbursement.
We would truly appreciate the opportunity to look further into any pricing concerns regarding subscription costs, to ensure we resolve any potential discrepancies. I've reached out to you directly via email and through Trustpilot in order to do so, and hope to hear back from you soon.
Sincerely,
Kelsey (she/her)
Reliable company with great communication
I have been using twentyeight health's services for years at this point and it's been amazing. Whenever there is an issue with my insurance or with my pharmacy, they help me resolve it quickly. I especially love that I can email whenever I have a question, and a real person will get back to me usually within a couple hours! Thanks for the help this time, Ram :)
20 février 2026
Avis spontané
Réponse de Twentyeight Health
Hi Lindsey,
Thanks so much for sharing your experience with our service!
Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm so glad to hear Ram from our Care Team has gone above and beyond to provide you with the level of care you deserve.
We're so glad to have you as part of our community, and look forward to serving you in the future. Please feel free to reach out anytime and we'll be glad to assist!
Sincerely,
Kelsey (she/her)
Definitely Worth It
I have been using this service for awhile now great customer service and communication always clear, thanks May Ann!!
10 février 2026
Avis spontané
Réponse de Twentyeight Health
Hi Latasia,
Thanks so much for sharing your experience with our service!
Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm so glad to hear May Ann from our Care Team has gone above and beyond to provide you with the level of care you deserve.
We're so glad to have you as part of our community, and look forward to serving you in the future. Please feel free to reach out anytime and we'll be glad to assist!
Sincerely,
Kelsey (she/her)
They listen an help you the best as…
They listen an help you the best as possible!
10 février 2026
Avis spontané
Réponse de Twentyeight Health
Hi Hayleigh,
Thanks so much for sharing your experience with our service!
Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm so glad to hear our Care Team has gone above and beyond to provide you with the level of care you deserve.
We're so glad to have you as part of our community, and look forward to serving you in the future. Please feel free to reach out anytime and we'll be glad to assist!
Sincerely,
Kelsey (she/her)
I absolutely love twentyeight health!
I absolutely love twentyeight health!! I was with them for many years and I love having a doctor right at my fingertips. They are always responsive, go out of their way to help you in any way possible and you can tell they really care about you and your health. Whenever I have a question or any kind of issue, I know their customer service team is going to go above and beyond to make sure I leave with answers. Even when I stopped my medication, I had to reach out to them to get the name of the medication and they were right there to help me. Always a great experience!
17 février 2026
Avis spontané
Réponse de Twentyeight Health
Hi Kristi,
Thanks so much for sharing your experience with our service!
Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm so glad to hear our Care Team has gone above and beyond to provide you with the level of care you deserve.
We're so glad to have you as part of our community, and look forward to serving you in the future. Please feel free to reach out anytime and we'll be glad to assist!
Sincerely,
Kelsey (she/her)
It has been fantastic
It has been fantastic! Customer service by Bri is wonderful and makes sure I’m properly set.
4 février 2026
Avis spontané
Réponse de Twentyeight Health
Hi Michael,
Thanks so much for sharing your experience with our service!
Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health.I'm so glad to hear Bri able to help get things sorted for you!
We're so glad to have you as part of our community, and look forward to serving you in the future. Please feel free to reach out anytime and we'll be glad to assist!
Sincerely,
Kelsey (she/her)
Amazing
I love twenty eight health they make everything so easy and are so kind every time i speak with them.
18 février 2026
Avis spontané
Réponse de Twentyeight Health
Hi Alissa,
Thanks so much for sharing your experience with our service!
Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health.
We're so glad to have you as part of our community, and look forward to serving you in the future. Please feel free to reach out anytime and we'll be glad to assist!
Sincerely,
Kelsey (she/her)
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