Joke of a company, asked for a simple repair (usb replaced) after being fobbed off on emails saying been escalated to technicao team, and it can be repaired, then told they have a repair center in Ger... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Easy access website, simple to use with plenty of information on all the models, features and accessories. ( only critique would be too many pop ups, hampering the search and comparison ) We purc... Voir plus
Although I’m very pleased with the unit (1000 v2) one of the plug sockets facia has come off, I didn’t see this happening so I don’t know where it is, and now I’m left with dangerous metal showing. UN... Voir plus
It's a brilliant bit of kit, I'm chuffed. This morning I've charged me phone, two rechargeable radios, a Bluetooth speaker and the battery still registers 100%. Even over Winter I can charge me gi... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Founded in 2012 in California, USA, Jackery was born with a vision to offer green energy to everyone, everywhere. In 2016, Jackery launched the world's first outdoor portable power stations and, two years later, developed the world's first portable solar panels. Having introduced solar generators to the great outdoors, Jackery fulfills the power needs of every nature-lover, inspiring them to explore further and seek more extraordinary experiences than before. We encourage global adventurers to enjoy the outdoors sustainably, working together to protect our planet and build a better future.
Coordonnées de contact
Suite B Fairgate House 205 Kings Road Tyseley, B11 2AA, Birmingham, Royaume-Uni
- +44 808 164 2377 (UK only)
- hello.eu@jackery.com
- uk.jackery.com
4,5
Excellent
131 avis
A répondu à 83 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very easy process from start to finish
Very easy process from start to finish, delivered very quickly with no issues. Does the job very well supplying 240v in the camper for a cuppa and toast in the mornings(also the wife gets to use the hairdryer)
13 avril 2026
I love Jackery products
I love Jackery products. They're well made and easy to use. It helped us out of a recent power cut. I use my portable system when going off grid. Brilliant! Would certainly recommend!
13 avril 2026
We have 2 jackerys
We have 2 jackerys and 2 solar panels, the build quality is superb and they are both really useful when camping
13 avril 2026
The best aspect was Marita at customer…
The best aspect was Marita at customer services who helped me through the process. She was kind, intelligent, perceptive about my anxieties, and competent. So thank you Marita. So far I'm very pleased with the product. delivery etc, though it could have been made clearer in the delivery info emails that my order was arriving separately in three deliveries.The second email said, 'This completes your order', which confused me, but the third part arrived later that day.
1 avril 2026
A must for campervan
Very well made. Sturdy and easy to use. A must for campers and mobile homes, while off-grid.
We first used it while away in the camper van and now can't imagine how we managed with out it.
Also used at home in the loft while power was of fitting new spot lights
Highly recommend.
13 avril 2026
Great service as usual
13 avril 2026
It good to know in safe hands with the…
It good to know in safe hands with the original and best !
13 avril 2026
Purchased a jackery 1000v2 explorer and…
Purchased a jackery 1000v2 explorer and a 100w solar panel, quick delivery and well packaged, charges quick when connected to 240V and tested solar panel, sunny day got 93watts so pleased at the moment, not given it a real test yet.
13 avril 2026
Great Piece of Kit
Great Piece of Kit , a must for every Campervan , just gutted I never bought it a bit later as the price dropped considerably
13 avril 2026
The customer service team are 1st class.
13 avril 2026
Great quick responsive service
13 avril 2026
When it is working it is great.
When it is working it is great, but on several occasions the AC trips out and needs to be reset. By power cycling. But on the whole reasonsbly pleased with the product.
13 avril 2026
Great item perfect for the price and…
Great item perfect for the price and runs every thing I need handy for laptops and caravans use just a shame the solor panels are to high in price and item has gone up in price since I brought mine would buy again
13 avril 2026
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.