No stars if I could. SCAM. I ordered HORI Racing Wheel APEX (PS4, PS5, PC) 1 Dec 25. £104 taken from my account, order confirmed on email but according to website my order is still ‘processing’. I ha... Voir plus
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Lisez les avis des autres
Back when they were ultimate gaming paradise I had no issues. I am currently now been waiting FOUR MONTHS for them to sort an RMA out. The customer service having just one contact is awful, because th... Voir plus
Hi, I bought item near April. At first I did not check that website as I bought it. Unfortunately what started me worrying was huge amount of one star reviews and issues that people had. From my persp... Voir plus
Hi, I bought item on 5th of November. At first I did not check that website as I bought through clearpay so I thought "legit". Unfortunately what started me worrying was huge amount of one star review... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Paragon Gaming is a boutique company run by gamers, for gamers. Our mission is a simple one. To provide the best customer service experience that you can find. All your questions will be answered quickly and thoroughly. We are here to help and advise on your next purchase. Once you've decided what your next purchase will be, it will be shipped to you quickly and securely, with every purchase earning you points to be exchanged for a loyalty reward.
Coordonnées de contact
Royaume-Uni
- ultimategamingparadise.com
3,0
Moyen
309 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
First time using UGP
On line ordering process was flawless and delivery of product was rapid. Excellent service all round.
26 février 2023
Good fast delivery
2 mars 2023
Excellent company
Excellent quick delivery and excellent service plus I would recommend this company to other people
2 mars 2023
Brilliant
Great customer service and received all my items early morning, the day after ordering.
1 mars 2023
Fantastic service
Fantastic service, found this company through ClearPay, ordered a processor on Friday night, dispatched on Monday & arrived on Tuesday. Would recommend.
3 février 2023
Great service after initial apprehension
Ordered a 34 inch ultrawide monitor yesterday (17/02/22) - this site which I had never heard of before was the only one I could find that claimed to have it in stock. I was a bit aprehensive given I had not heard of it and no where else had stock but after reviewing trust pilot and other places seemed to have enough genuine reviews for me to bite the bullet. Pleased to say the monitor turned up this morning (18/02/22) at 9:30. I spoke with the live chat agent who had assured me it had been dispatched although didnt get an email update. Very friendly on chat and assured me enough to trust them. Given these experiences would definately recommend and reuse in future.
17 février 2023
Avis spontané
My partner lives the new controller
4 février 2023
Ordered Hogwarts legacy on Friday…
Ordered Hogwarts legacy on Friday arrived by Monday, quick service will use again.
13 février 2023
Avis spontané
I would 100% recommend to anyone for…
I would 100% recommend to anyone for gaming products easy and quick , no dramas👌
4 février 2023
Good service and good products
8 février 2023
I have waited nearly 6 days for an item…
I have waited nearly 6 days for an item I was told would be delivered the next day at time of purchase
3 février 2023
Réponse de Paragon Gaming
Hi Mark,
Unfortunately, delays with couriers do happen and we're sorry to see your order has been so delayed. We've checked in on the tracking and can see that it is now out for delivery - albeit very delayed. It should never have taken 4 days to get to you as it shipped Monday and should have been with you on Tuesday.
There is a tracking link in your order dispatch email that you can check in on or update delivery details.
Kind Regards,
Ultimate Gaming Paradise
Really great company
8 février 2023
Excellent service
Order dispatched immediately. No issues what so ever. Will definitely order from here again in the future
3 février 2023
Good All Round Computer Parts Retailer
Product selection is good, however finishing something in stock is the issue, as it is with many other suppliers too these days. In stock items dispatched quickly and follow ups and tracking information supplied is useful. Prices are not as competitive as they could be but to have the option to use payment options like Clearpay help make this retailer a great choice.
27 janvier 2023
Great site and got what I wanted
6 février 2023
Brilliant customer service
Brilliant customer service, item was delivered on time.
I had a slight issue with my item going up in price but they sorted it super quick. Will be buying from them again!! 100% recommmend this company.
4 janvier 2023
Very fast delivery and i get it when…
Very fast delivery and i get it when they said i would very happy with it
2 janvier 2023
Really pleased
Really helpful and fast delivery over Xmas will definitely use again to buy games for the console
5 janvier 2023
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