Paragon Gaming Avis 

309
•
TrustScore 3 sur 5

3,0

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Lisez les avis des autres

Noté 1 sur 5 étoiles

No stars if I could. SCAM. I ordered HORI Racing Wheel APEX (PS4, PS5, PC) 1 Dec 25. £104 taken from my account, order confirmed on email but according to website my order is still ‘processing’. I ha... Voir plus

Noté 1 sur 5 étoiles

Back when they were ultimate gaming paradise I had no issues. I am currently now been waiting FOUR MONTHS for them to sort an RMA out. The customer service having just one contact is awful, because th... Voir plus

Noté 5 sur 5 étoiles

Hi, I bought item near April. At first I did not check that website as I bought it. Unfortunately what started me worrying was huge amount of one star reviews and issues that people had. From my persp... Voir plus

Noté 5 sur 5 étoiles

Hi, I bought item on 5th of November. At first I did not check that website as I bought through clearpay so I thought "legit". Unfortunately what started me worrying was huge amount of one star review... Voir plus

À propos de l'entreprise

  1. Ordinateur et accessoires
  2. aussi dans
  3. Magasin d'informatique
  4. Magasin de jeux vidéo

Écrit par l'entreprise

Paragon Gaming is a boutique company run by gamers, for gamers. Our mission is a simple one. To provide the best customer service experience that you can find. All your questions will be answered quickly and thoroughly. We are here to help and advise on your next purchase. Once you've decided what your next purchase will be, it will be shipped to you quickly and securely, with every purchase earning you points to be exchanged for a loyalty reward.


Coordonnées de contact

3,0

Moyen

TrustScore 3 sur 5

309 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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3,0

Tous les avis

(309)

1 avis reçu au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Unsure at first, but unbeatable

I was genuinely unsure about the site and had to do a few checks before making a purchase here, but after finding relative and realistic reviews I gave in and ordered from Ultimate Gaming Paradise.

Honestly- I don't regret it for a second, prices are absolutely incredible and its a much lower price than you would find anywhere else. Delivery was fast and snappy, I used next day, it was here the next day.

Fantastic site I'm so happy I found and will be ordering from here alot more

20 juin 2022
Logo de Paragon Gaming

Réponse de Paragon Gaming

Awesome review. Thank you very much. :D

Noté 5 sur 5 étoiles

Arrived in good time

Arrived in good time, packaged well for posting. Inner packaging sealed as brand new so haven't opened it yet as it is a present for my son. Don't expect any issues with a new game though.

6 juin 2022
Noté 5 sur 5 étoiles

First time buyer but I'll be back......

I'd not found this site before but I got a great deal on a PS4 new release Sniper Elite 5 Deluxe that was significantly cheaper than anywhere else I'd looked and even FREE postage (which is normally where the saving is rammed back on!) so I'd certainly recommend all players to have a look here for all your gaming needs....

I closing I will add, I normally NEVER buy releases as they're well over priced and sales within 3 months will knock off 30% plus and UGP gave me all that and I couldn't be more pleased!!!

30 mai 2022
Noté 5 sur 5 étoiles

Great service

Pre ordered game and arrived on morning of release. Was kept up to date with progress of order. Great customer service. I'll certainly be ordering from them again. For this I give Ultimate Gaming Paradise 5 stars.

29 mai 2022
Noté 5 sur 5 étoiles

First purchase…

First time ordering from Ultimate Gaming Paradise - completely hassle free, efficient service and the PS5 game was £15 cheaper than I’d seen anywhere else! Will definitely be ordering again…

7 mai 2022
Noté 2 sur 5 étoiles

Long replacement time

I ordered a component, that unfortunately, was DOA (Not the sellers fault, it was shipped securely, justy one of those unfortunate things that can happen).

When I RMA'd the product, they accepted the RMA requested, tested it, and told me I'd be able to replace it.

I wanted a replacement, as it was an excellent deal I was unlikely to get elsewhere. Unfortunately, the item was out of stock, and they hadn't completed their site transition - this was expected to a few weeks, maximum a month. During this time they were also unable to process the refund for the postage return cost.
It actually took over 2 months for them to transition properly, and a few weeks after that for their supply shipment to come through.

Despite this long delay, I did recieve my replacement motherboardand the customer support person was informative and understanding throughout. And despite the delay being frustrating, I'm sure they also wanted to reopen as soon as possible.
The support representive also gave me the choice of a direct cash reimbursement for the reinbursement, or a store voucher worth an extra £10.

The most frustrating part of this process was being given incorrect timeframes - I was given dates and references 4-5 times that ended up not being true.

As the problems I encountered were due to the company transitioning locations, this shouldn't be a problem for other customers going foward, but instead just marks an unfortunate series of events the company had to work through which ended also affecting their customers seeking support during this time.

24 avril 2022
Noté 5 sur 5 étoiles

Happened upon Ultimate Gaming Paradise by chance and haven’t looked back!

Discovered UGP by chance as they had some gifts I wanted to purchase in stock, and I have been so impressed by not only their service, but their vast array of goods. Customer service are on point, polite and efficient. The website is easy to use, very user friendly, and they have loads of great items, be it for yourself or for gifting! Delivery was SUPER quick (loved this the most!) and have a nice amount of payment options.
Definitely looking forward to using them again in the future.

26 décembre 2021
Noté 5 sur 5 étoiles

Never used this company or heard of…

Never used this company or heard of them before, If I’m being be honest I was a bit skeptical when placing my order. Never had to worry, top class service! Received my order the next day and was kept updated whilst it was in transit. Thanks guys, top service 👍

17 décembre 2021
Noté 5 sur 5 étoiles

Great service

Great service, good communication regarding a question on their website and quick delivery. Couldn’t ask for more!

7 décembre 2021

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