From planning to the trip everything was amazing. Lan Liu, our travel consultant put together a wonderful trip, making changes where needed and answering any questions we had. The itinerary was managa... Voir plus
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We had a great experience with UME travels due to Ivan our point of contact. He customised our itinerary based on our requirements. Every arrangement was perfectly made, there was not a single glitch... Voir plus
I would highly reccomend UME Travel. They put together an itinerary that fit our needs perfectly. Our Guide Brian was AMAZING! super knowledgeable in so many ways, it truly was an educational experien... Voir plus
UME travel is excellent in providing a stress free, memorable trip. True 5-star service. Our travel consultant, Steven Hu, ensured everything was planned to the finest detail. 100% recommend.
À propos de l'entreprise
- Agence de voyages
- Fournisseur d'excursions culturelles
- Agence d'excursions
- Voyagiste
- Attraction touristique
- Office de tourisme
Écrit par l'entreprise
Authentic travel experience in Asia At UME Travel, We specialized in customizing authentic guided tours to Thailand, Vietnam, Cambodia, Indonesia (Bali), Malaysia, Laos, Singapore, Philippines, Japan etc. as well as multi-country tours across the region, based on your interests, budget and tastes. We are good at arranging honeymoon, birthday or annual vacation, soft adventure and family trips.
Coordonnées de contact
Building 6, Chuangyi Business Park, 70 Qilidian Road, 541004, Guilin, Chine
- +1 (213) 451 8029
- service@umetravel.com
- umetravel.com
5,0
Excellent
600 avis
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Excellent Japan Custom Tour With UME Travel
My wife and I had a fantastic visit to Japan with the help of Carrie Tang and UME Travel. Everything went smoothly from start to finish with the considerable insight and experience of the UME professionals.
We loved staying at the InterContinental Tokyo Bay hotel which was very comfortable and had delicious morning and evening buffets.
One of the many highlights of our trip was our travel to Mt Fuji which we caught on a clear day and was just beautiful.
That evening we stayed at a very classy authentic Japanese hotel (Fuji Onsenji Yumedono) which even included our own hot soaking spa with our room.
The authentic Japanese breakfast we had the next morning was quite the treat.
I want to thank our two very skilled UME guides (Lynn and Jessy) and our driver (Alex) during our visit..
My wife and I had a terrific time during our visit to Japan with the considerable help of Carrie Tang and the UME Team.
They made our Japanese experience a trip of a lifetime.
12 mars 2026
Réponse de UME Travel
Dear Carl,
Thank you so much for your heartfelt review! We are truly touched to hear that your visit to Japan was a "trip of a lifetime" for you and your wife.
It is wonderful to know that you enjoyed the InterContinental Tokyo Bay and had such a serene experience at Fuji Onsenji Yumedono—the private onsen is indeed a guest favorite! We are so glad the weather stayed clear for your Mt. Fuji visit; moments like those are truly magical.
I will personally share your compliments with Carrie Tang, as well as Lynn, Jessy, and Alex. They will be delighted to know their efforts made your journey seamless and special.
Thank you for trusting UME Travel with your memories. We hope to welcome you back for another adventure soon!
Warmest regards,
The UME Travel Team
20-Days Vietnam and China Private Tour
20-Days Vietnam and China Private Tour
March 2026
Our Asia journey began with a WhatsApp message from UME travel advisor Dan Li, offering to assist with our travel plans. Curious about his background and the agency, I asked for more information. He quickly provided detailed credentials, introducing a China-based travel company that specializes in customized trips throughout the Asia-Pacific region.
From the outset, Dan made an effort to understand our preferences—our budget, travel style, and any limitations. My girlfriend and I specifically wanted a private tour to avoid large crowds and the typical group travel experience, especially shared meals with other tourists. Dan carefully crafted an itinerary that aligned perfectly with our expectations, guiding us through each destination and option.
We started planning about six months in advance, and throughout the process, Dan was patient, attentive, and thorough. He walked us through every step, from booking to final payment, even suggesting ways to save a few hundred dollars by using a bank wire transfer. He also provided detailed contact information for local representatives at each destination, which gave us great confidence.
Our 20-day trip took us from Los Angeles to Ho Chi Minh City, Hue, Hoi An, Hanoi, and Ha Long Bay in Vietnam, followed by Chongqing, Fenghuang (Phoenix Ancient Town), and Zhangjiajie in China. The itinerary included nine accommodations, three domestic flights, and two high-speed train journeys within China.
During the trip, we were supported by several excellent local guides—Mr. Khai, Mr. Ky Nguyen, Mr. Leo, Ms. Amy, Mr. Smile, Sally, and Ann—all of whom were knowledgeable, professional, and fluent in English. Every detail was thoughtfully arranged, making the entire experience seamless and enjoyable.
We were extremely impressed with the level of service provided by this agency. I would highly recommend them to anyone planning a trip to Asia and would gladly use their services again in the future.
27 mars 2026
Réponse de UME Travel
Dear Yvette,
Thank you so much for your incredible review! Planning a 20-day multi-country journey across Vietnam and China is no small feat, and we are honored that you chose UME Travel to bring your vision to life.
We are especially proud of Dan Li. It’s wonderful to hear that his patience and detailed credentials gave you the confidence to start this adventure. We understand that for a private tour, the "little things"—like avoiding large group meals and ensuring seamless transitions between nine different accommodations—make all the difference.
I will be sure to pass your gratitude to Mr. Khai, Mr. Ky Nguyen, Mr. Leo, Ms. Amy, Mr. Smile, Sally, and Ann. Our local guides are the heartbeat of our service, and they will be so happy to know they made your trip from LA to Asia so memorable.
Thank you for recommending us so highly. We look forward to being your Asia-Pacific travel partner again in the future!
Best regards,
The UME Travel Team
Tokyo, Kyoto, Osaka March, 2026
First time using UME Travel and was very satisfied. Agent Dan Li was quick to respond and was accommodating to changes. Our 9 days travel was seamless. Look forward to using UME again.
2 mars 2026
Réponse de UME Travel
Dear Ju Yun,
Thank you so much for your kind review! We are delighted to hear that your first experience with UME Travel was such a success.
March is a truly magical time to explore Tokyo, Kyoto, and Osaka, and we are thrilled that your 9-day journey was seamless from start to finish. I will certainly pass your compliments along to Dan Li—he takes great pride in being responsive and flexible to ensure our guests' plans are exactly as they envisioned.
It was a pleasure having you travel with us, and we look forward to assisting you with your next adventure in Asia whenever you're ready!
Warm regards,
The UME Travel Team
Japan experience
I had a great experience. The travel agent Amber was able to help me plan my trip even put in details about food districts that were amazing. Going to all the shrines was great the views from them were breathtaking. Going on top of Shibuya sky was incredible a little scary because of the heights but the view was breathtaking . The boat ride tour I did for Mount Fuji was fantastic overall the experience was amazing. 10 out of 10 I would go again except for maybe longer it was just an amazing experience.
10 octobre 2025
Réponse de UME Travel
Dear Raven,
Thank you so much for your glowing 10/10 review! We are absolutely thrilled to hear that your Japan experience was so breathtaking.
It’s wonderful to know that Amber was able to add those "extra flavors" to your trip by recommending the local food districts—Japan is truly a culinary paradise! We’re also glad you braved the heights at Shibuya Sky; that view is indeed incredible (even if it’s a bit scary!). From the serene shrines to the fantastic boat ride near Mount Fuji, it sounds like you truly captured the best of Japan.
We hear you on the "longer trip" part! Japan always has more to discover, and when you're ready to return for an even deeper exploration, Amber and the UME Travel team will be right here to help you plan it.
Safe travels until we see you again!
Warmly,
The UME Travel Team
We just finished an amazing trip to…
We just finished an amazing trip to Japan. Our trip organiser Eva Wang did an amazing job with our itinerary. We also had very good guides along the way with special shout out to Ms Hikari( Osaka/Kyoto), and Ms Lynn( Tokyo). Drivers (Mr. Han, Mr. Lee). The attention to detail with the plan was remarkable. We look forward to our next trip with UME travels.
18 mars 2026
Réponse de UME Travel
Dear Chandini,
Thank you so much for your wonderful review! We are delighted to hear that your recent journey to Japan was such an amazing experience.
It’s fantastic to know that Eva Wang’s attention to detail made your itinerary seamless. We truly believe that the little details make the biggest difference in a custom tour! I will certainly pass your special "shout out" to Ms. Hikari in Osaka/Kyoto, Ms. Lynn in Tokyo, and our drivers Mr. Han and Mr. Lee. They will be so proud to know they contributed to your memorable trip.
We are already looking forward to welcoming you back for your next adventure with UME Travel! Please don't hesitate to reach out when you're ready to explore more of Asia.
Warm regards,
The UME Travel Team
Our driver was amazing!
Our driver was amazing!
It was a delight to see him every morning!!
19 mars 2026
Réponse de UME Travel
Dear Gretchen,
Thank you so much for your heartwarming review! We are absolutely thrilled to hear that your driver made such a wonderful impression on your trip.
There is nothing we love more than knowing our guests started each morning with a smile! Our drivers strive to be more than just a point-to-point service—they aim to be a friendly, welcoming part of your journey. I will be sure to share your kind words with the entire team; it will truly make their day.
We look forward to welcoming you back for more sunny mornings and amazing travels with UME Travel!
Warm regards,
The UME Travel Team
Another Seamless Trip With Amber and UME
As always, Amber and her team did a fantastic job. This time I took a more hands‑on approach with planning and had them help with booking trains and tours in Seoul. I do wish they offered tour options in Busan and some of the smaller villages, but I was able to find things through Viator and TripAdvisor for those areas.
My Seoul guide, Sally, went above and beyond. She shared history, culture, food, and even suggested great add‑ons like the Lotte World Tower, which I hadn’t planned on visiting. I really appreciated her taking me to the viral Netflix mung bean pancake spot—definitely not easy to navigate if you’re not local or don’t speak Korean.
Mingnan, the driver and main contact for my tour, was just as great. He reached out well in advance on WhatsApp, kept me updated throughout, and even helped with my VAT refund at the airport. From the moment I arrived to the moment I left, he was there. I especially appreciated him coordinating all the transfers—always the trickiest and priciest part of travel, especially with how far Korean airports are from the city.
24 février 2026
Réponse de UME Travel
Dear Jimmy,
It is always a pleasure to welcome you back! Thank you so much for your continued trust in Amber and the UME Travel team.
We are thrilled to hear that your Seoul journey was so rewarding. Sally truly embodies our mission of sharing local culture—from history to that viral Netflix mung bean pancake spot! We’re also glad Mingnan could make your airport transfers and VAT refund process stress-free; those logistical details are where we strive to provide the most value.
We also sincerely appreciate your feedback regarding Busan and the smaller villages. We are constantly working to expand our local expert networks, and your suggestion helps us prioritize where to grow next. We want to ensure the UME experience is available in every corner of South Korea!
Thank you again, Jimmy. We look forward to planning your next "seamless" adventure—wherever it may lead!
Warm regards,
The UME Travel Team
Our travel experience in Japan was fantastic.
Our travel experience in Japan was fantastic. Everything was planned with consideration and care. Amber tailored each day of our journey to meet our needs. The trip exceeded our expectations. I recommend UME travel and if possible, try to work with Amber.
17 mars 2026
Réponse de UME Travel
Dear Theresa,
Thank you so much for your glowing recommendation! We are absolutely thrilled to hear that your Japan experience with UME Travel was fantastic and truly exceeded your expectations.
Providing a journey "tailored each day" is exactly what we strive for, and it is wonderful to know that Amber’s careful planning and consideration made such a positive impact on your travels. I will be sure to share your kind words with her—she will be delighted to know her efforts helped create such special memories for you.
We truly appreciate you recommending our services to others. It was a pleasure to have you travel with us, and we look forward to the opportunity to welcome you back for another incredible adventure in the future!
Warm regards,
The UME Travel Team
Nothing like you can imagine
I had an amazing time nothing like i imagine it would be every sec n min.my tour guides we're very helpful and understanding and they help me look and find things I was looking for to buy or to shop or good places to try some food and some Delicacies or some traditional Japanese food. I can't wait to play come back again to Japan and maybe do some motorcycle and some more stopping and try some more good food.
16 mars 2026
Réponse de UME Travel
Dear Rubin,
Thank you so much for your amazing review! We are thrilled that your trip to Japan was "nothing like you imagined" in the best way possible.
It’s wonderful to hear that our guides were able to help you find those specific items and hidden gems for authentic Japanese delicacies. We believe that local insight is the key to a truly unique journey!
We absolutely love the idea of a motorcycle tour for your next visit! Japan has some of the most scenic coastal and mountain roads in the world, and we would be honored to help you plan that adventurous "stop-and-eat" itinerary whenever you’re ready to ride.
Looking forward to your return!
Warm regards,
The UME Travel Team
We had a great experience seeing…
We had a great experience seeing Bangkok with Mr. Win as our guide. He and our driver were great, easy experience and UME travel covered every detail.
16 mars 2026
Avis spontané
Réponse de UME Travel
Dear Carrie,
Thank you so much for your wonderful review! We are delighted to hear that you had such a great experience exploring Bangkok with us.
It is fantastic to know that Mr. Win and our driver made your journey so smooth and enjoyable. Bangkok is a vibrant and busy city, and our goal at UME Travel is always to ensure every detail is handled so our guests can simply relax and take in the sights.
I will be sure to share your kind words with Mr. Win—he will be thrilled to know he made your trip so "easy" and memorable!
We look forward to welcoming you back for your next adventure in Asia!
Warm regards,
The UME Travel Team
Ume travel was excellent
We had not used Ume travel before. Our experience was excellent. Our representative, Amber, fore filled all our requests and made great suggestions. We spent a month and visited 5 Asian countries. The guides, drivers and hotels were excellent. We loved this holiday and thank you Amber and Ume Travel.
15 mars 2026
Réponse de UME Travel
Dear Liza,
Thank you so much for your incredible review! We are honored that you chose UME Travel for your very first experience with us, and we are thrilled that it was such an "excellent" one.
Planning a one-month journey across five different Asian countries is a magnificent undertaking! We are so proud of Amber for fulfilling your requests and crafting those "great suggestions" that made your holiday so special.
It is wonderful to hear that our network of guides, drivers, and hotels across all five destinations met your high standards. Our goal is to provide a seamless "UME experience" no matter which border you cross, and your feedback confirms that we achieved that for you.
I will be sure to share your heartfelt thanks with Amber—she will be so happy to know her hard work resulted in a trip you truly loved.
We look forward to being your trusted partner for many more grand adventures in Asia!
Warmest regards,
The UME Travel Team
We have had a wonderful experience with…
We have had a wonderful experience with UME! Our tour guides Mr. Note and Sam Mr. were very kind and knowledgeable. All of the drivers got us to the locations smoothly. We liked that there was a lot of flexibility with adjusting the tour to suit our interests. I would recommend to other first time Thailand travelers.
15 mars 2026
Avis spontané
Réponse de UME Travel
Dear Megan,
Thank you so much for your wonderful review! We are delighted to hear that your first experience in Thailand was such a success with UME Travel.
It is fantastic to know that Mr. Note and Sam provided the kind and knowledgeable guidance we strive for. We truly believe that "flexibility" is the heart of a custom tour—being able to adjust the itinerary to suit your personal interests is what makes a journey unique, and we're so glad our team delivered that for you.
I will certainly pass your kind words along to our guides and drivers; they will be thrilled to know they made your Thai adventure so smooth.
We highly appreciate your recommendation to other first-time travelers, and we look forward to welcoming you back for your next exploration in Asia!
Warm regards,
The UME Travel Team
Family trip to Singapore, Malaysia and Vietnam
Phoebe put together an amazing family trip to Singapore, Malaysia and Vietnam. From start to finish everything went smoothly. We loved the hotels she picked as well as the knowledgeable guides and tours. I would highly recommend
Phoebe and UME travel.
11 février 2026
Avis spontané
Réponse de UME Travel
Dear Marcia,
Thank you so much for your wonderful review! We are thrilled to hear that your family trip to Singapore, Malaysia, and Vietnam was such a success.
Planning a multi-country journey for a family requires great attention to detail, and it is fantastic to know that Phoebe’s hotel selections and itinerary planning made everything go smoothly from start to finish. We truly believe that the right guide and the right stay are what turn a trip into a lifelong memory!
I will be sure to share your kind words with Phoebe—she will be delighted to know her efforts helped create an amazing experience for your family.
We look forward to welcoming you and your family back for your next adventure in Asia!
Warm regards,
The UME Travel Team
Bangkok tours
My new wife and I just toured Bangkok for the last three days with the fabulous Mr. Monchai. Monchai was our tour guide and led us through a variety of experiences in a knowledgeable and friendly way. He gave us context and background that made our experiences in Chinatown, various Temples, a river tour and a unique railway market more fun and meaningful. He obviously knows his way around Bangkok and worked hard to make us happy. Five stars!! Great job and thank you, Mr. Monchai!!
13 mars 2026
Avis spontané
Réponse de UME Travel
Dear Nate,
Congratulations on your marriage! We are absolutely honored that you and your new wife chose UME Travel for such a special celebration.
We are thrilled to hear that Mr. Monchai made your three days in Bangkok so meaningful. He is indeed a "fabulous" guide who takes great pride in sharing the deep history and vibrant culture of the city—from the bustling streets of Chinatown to the unique charm of the Railway Market.
I will be sure to share your "Five stars" and heartfelt thanks with Mr. Monchai. He will be so happy to know he contributed to such a happy start to your new chapter together!
We look forward to welcoming you both back for many more anniversary adventures in the future!
Warmest regards,
The UME Travel Team
Top Travel Agency and Staff
Extraordinary service and tour from Eva Wang, from UME travel excellent client service to the reliable and resourceful guide Chris.
25 février 2026
Réponse de UME Travel
Dear Mr. Henry Gonzalez,
Thank you so much for your high praise and for naming us a "Top Travel Agency." We are truly honored by your kind words.
It is wonderful to hear that Eva Wang provided you with extraordinary client service—she always strives to go above and beyond for our guests. We are also glad that Chris proved to be such a reliable and resourceful guide during your journey. Having a "resourceful" expert on the ground is exactly what makes a UME tour so seamless and special.
I will be sure to share your compliments with both Eva and Chris; they will be thrilled to know they met your high standards.
We look forward to being your travel partner for many more extraordinary journeys in the future!
Warm regards,
The UME Travel Team
Easiest vacation I’ve ever taken!
This was the easiest vacation I’ve ever planned or taken thanks to UME travel and especially to Dan Li who went above and beyond to make sure we were able to go all the places we wanted and within our budget. Then when we arrived everything went like clockwork. All the
Drivers were on time and
waiting for us. The guides were all pleasant and knowledgeable. It was amazing having private transportation and tours guide. The hotels were comfortable, clean ,and near restaurants, shopping and transportation. Dan Li checked on us throughout the trip to make sure everything was going smoothly. Will definitely use them again!
6 février 2026
Réponse de UME Travel
Dear Georgia,
Thank you so much for your wonderful review! We are absolutely thrilled to hear that this was the "easiest vacation" you’ve ever taken—that is exactly the experience we strive to create for our guests.
It is fantastic to know that Dan Li was able to balance your dream itinerary with your budget perfectly. His dedication to checking in on you throughout the trip is a hallmark of our service, and I will be sure to share your kind words with him. We’re also glad that our drivers and guides provided the seamless, "clockwork" experience that makes private tours so special.
We love that the hotel locations added to your convenience for shopping and dining! Thank you for trusting UME Travel with your holiday, and we are already looking forward to helping you plan your next effortless adventure.
Warm regards,
The UME Travel Team
My trip to Japan
I had a great experience in both planning my vacation and during my vacation. Working with Amber, I was able to tailor my trip to exactly what I wanted. Our trip to Japan was a dream. Everything worked out exactly as planned. Amber was always available for questions and the local guides were superb. I would highly recommend UME travel. Fantastic experience. Better than I could have imagined.
13 février 2026
Réponse de UME Travel
Dear John,
Thank you so much for your fantastic review! We are absolutely delighted to hear that your trip to Japan was a dream come true and that everything worked out exactly as planned.
It’s wonderful to know that Amber was able to help you tailor the itinerary to your exact wishes—we believe that "Dream Trips" are built on those personal touches! I will certainly share your high praise with Amber and our local guides; they will be so proud to know they provided a "superb" experience that exceeded your imagination.
We truly appreciate your recommendation of UME Travel. It was a pleasure having you travel with us, and we look forward to the chance to welcome you back for another incredible journey in the future!
Warmest regards,
The UME Travel Team
Réponse de UME Travel
Dear Reynaldo,
Thank you so much for your wonderful review! We couldn't agree more—Eva is indeed an excellent coordinator and a star member of our team.
It brings us so much joy to hear that you love working with her. At UME Travel, we believe that the best journeys start with great partnerships, and Eva takes great pride in building those personal connections with our guests. I will be sure to share your kind words with her; it will truly make her day!
We look forward to continuing our work together on many more amazing adventures in the future!
Warm regards,
The UME Travel Team
Excellent coordination and follow up…
Excellent coordination and follow up throughout the long trip
26 février 2026
Amber and the team at Ume Travel are…
Amber and the team at Ume Travel are true professionals who know their turf to a tee. Every detail of a complex international travel adventure was laid out months before it happened. Singapore and Bali are very different places yet the experience in both places was reliably perfect-our guides and hotels and drivers gave my son and me a trip to cherish in our memories.
26 février 2026
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