Unblockdrains Avis 143

Had a problem with water leaking into utility room. Craig came out promptly and arranged for the work to be carried out the following day. Workmen were very helpful and professional and fid a good job. Would recommend.

I called unblock drains today in June to find an engineer to fix drains leakage. Craig the engineer contacted me, he came on 25th June and did use the camera checked drain. He total charged me £1680 for the job which himself and one helper worked just more than two hours (included purchasing pipe and lunch), but he promised 10 years guarantee. Following day we found out the drain still leaking. I contacted him many times and he promised to come back to fix it, but he didn’t. I spoke to his manager and been told that I have to pay him £300 plus vat before he comes back to fix the job. It’s unfair for me. On unblock drains today’s website promised no call out charge but he charged £300, on the website promised job guarantees, but he didn’t do it.past two months, it’s been nightmare.

Phoned at about half ten this morning, spoke to a gentleman, told him situation, he advised me what the process would be, no call out charge.
Engineer turned up about an hour later, had look, started job all done , drain cleared, very impressed with service, would recommend them.

While the men who came out were polite and did the job, unfortunately they broke my mum's hose fitting and left the outside tap running. When she rang their office to let them know, the man who took her call went off on a rant and wouldn't let her speak. An absolutely terrible way to treat a customer. I also think she was overcharged at £350 considering the work done. Use with caution!

Craig came today as I thought i had a collapsed drain he put the camera down the man hole and it turns out my drain is in tact there was still a problem so he opened another drain in my conservatory and found the blockage which he sorted out thanks again job sorted

I’d give them 0 stars if it was possible! My husband called them to arrange an emergency visit, they said they’d be out between 2 & 5pm. Come 5pm nobody had arrived & there was no answer when we called them.
It’s now 7.40pm the next morning, no visit & no call from them.
We’ve had to arrange an emergency plumber with a different company.
Why bother saying you’ll attend an appointment if you don’t bother turning up!

Very quick response, came out within 2 hours. Did a fantastic job. Very polite and helpful. Cleaned and tidied up. Thank you to Craig. I would highly recommend.

Had a leaking drain and they came out promptly and sorted the issue. Highly recommend.

Attended promptly and did the job to a high standard. Much appreciated

Had a blocked drain on the front and a team was out within the times they said they was going to get here! Did a fantastic job. If you want a company with experienced engineers and know what they are doing call these guys!! Brilliant job at a good price!

Fast and efficient service provided

Just charged my customer £222 for two pushes of the plunger which Unblocked the drain within seconds. £222! Really! absolute rob dogs! I’ve told them to go to trading standards and report them.

Thank you for a great experience

What a great company! They came out within 30 minutes to clear our care homes blocked drain. The engineer was a gent and highly recommend to anyone in need of a drainage company,

Glad i chose this company to go out to my elderly mothers house. She had no toilet to use but this company rectified the issie within the hour. Fairly priced thank you

Dealing with them was so easy from start to finish. I would highly recommend this company.

I had a large spillage of sewerage and these guys came out promptly and saved us. Thank you

Had a lovely experience, I had a drain overflowing and it was causing alot of stress for me and my partner. I rang and they was very prompt and punctual. The job was sorted and I haven't had a problem since. Would definitely recommend them 👌

Excellent service had an issue with my drain and these guys came to me quickly and sorted my issue out.

Said he would call between 8 am and 10am, after 3 phone calls came at 2.40pm, looked at the pipe and said 240£. Was at the house 18mins and charged 318£. Not bad for 17mins work. Never will use again, especially when I was told by neighbour that Dyno rod charged half that for a actual drain block not a pipe block.