Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I ordered a set of LED lights for my trailer at a fantastic price the post was fairly good as well with DPD. One light arrived defective for whatever reason and with photo evidence Unitrailer acted im... Voir plus

Noté 1 sur 5 étoiles

Who is to blame? Ordered on the 17 April. Journey, Picked up Holland, customs to Poland, Poland back to Holland, customs to Hinckley UK. Hinckley to Edinburgh. In Edinburgh since Wednesday 25th, w... Voir plus

Noté 5 sur 5 étoiles

Had what I needed at a very good realistic price which I couldn’t seem to find anywhere else. Good communication throughout from ordering to delivery within a week. Delivery a bit expensive though, to... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Bought Two Daken Lorry side boxes. Had already done my research and they seemed to be extremely high quality plus be the size I needed. 100% are top quality products/ boxes. Strong and robust. Sales... Voir plus

À propos de l'entreprise

  1. Magasin d'articles pour remorques

Écrit par l'entreprise

Trailers and trailer parts avalible in stock. Wide assortment of trailer parts: ✓wheels ✓bearings ✓couplers ✓lights ✓suspension ✓jacks and more SHOP ONLINE.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

160 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 2 sur 5 étoiles

Very expensive delivery for 5 days…

Very expensive delivery for 5 days delivery.

26 juillet 2022
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Réponse de Unitrailer

Hi there, we are a polish company, based in Poland and we send the products from Poland, that's why, we have those delivery fees. Sorry for any inconvenience.

Noté 5 sur 5 étoiles

Had the seemingly elusive part I needed….

Had what I needed at a very good realistic price which I couldn’t seem to find anywhere else. Good communication throughout from ordering to delivery within a week. Delivery a bit expensive though, to here in UK, but overall very pleased. Would use again.

25 juillet 2022
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Réponse de Unitrailer

Hi there, we are glad that you pleased with the products. Regarding the delivering fees, we send the products from Poland and it's what we are being charged by DPD. Kind regards

Noté 5 sur 5 étoiles

Unitrailer Good service

Unitrailer first of all had stock of exactly what I needed. The ordering process was swift and delivery on time as specified by them. The boat trailer mudguard is good quality and is strong.
Will definitely use them in the future.

10 juillet 2022
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Réponse de Unitrailer

Hello!

Many thanks for letting us know about your order process. We're equally happy to see that everything went smoothly and according to plan. We're here for you if you need any help with any future orders. Wishing you all the best for the time being.

Noté 5 sur 5 étoiles

All went well with my order from start…

All went well with my order from start to finish.
Excellent.
Thank you.

28 juin 2022
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Réponse de Unitrailer

Hello Peter,

many thanks for your positive review! Looking forward to doing business with you in the near future should you require further assistance from us. Wishing you all the best for the time being.

Noté 5 sur 5 étoiles

Excellent service

Excellent service . Great communication

20 juin 2022
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Réponse de Unitrailer

Hello Peter,

lovely to hear from you. Thank you for this positive review and we hope that the goods will serve you well for many years to come!

Noté 5 sur 5 étoiles

The sales team where very helpful in…genuine parts

The sales team where very helpful in helping me order the right parts. They were delivered promptly and in excellent condition. Highly recommend Unitrailer

8 juin 2022
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Réponse de Unitrailer

Hello Bernard,

we would like to thank you for the positive review.
We sincerely hope that the purchased goods will serve for many years to come. Wishing you all the best!

Noté 1 sur 5 étoiles

Needed a quick delivery and as it says…

Needed a quick delivery and as it says Trailers UK thought it would be sent from this country. It turns out it is being sent from another country and I have missed my date that I was using my trailer. It still hasn't arrived. Should be made more transparent. Wouldn't have ordered if I knew.

5 juin 2022
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Réponse de Unitrailer

Hi there, sorry for the missunderstanding. At the bottom of our main page and on the contact page is written our address. We apologize for any inconvenience.

Noté 4 sur 5 étoiles

Service and delivery was ice and fast.

Service and delivery was ice and fast.
Quality of the products isn't very good

25 mai 2022
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Réponse de Unitrailer

Hello,

we'd love to improve during our next order with you. Please do not hesitate to drop us a few lines should you have any questions.

Noté 5 sur 5 étoiles

No problems throughout the whole…

No problems throughout the whole transaction.

25 mai 2022
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Réponse de Unitrailer

Hello David,

lovely jubbly, thank you very much for your kind words. Looking forward to doing business with you in the future!

Noté 5 sur 5 étoiles

Perfect

Perfect, shipping was expensive but other venders just add To price so overall same price, chose this one for honesty

24 mai 2022
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Réponse de Unitrailer

Hello Dan,

and honesty is what it's all about here. Thank you for your positive review, we hope to hear from you soon!

Noté 5 sur 5 étoiles

Very good service item arrived well…

Very good service item arrived well packaged and quick delivery well RECOMMENDED

16 mai 2022
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Réponse de Unitrailer

Hello to you Sir!

We are delighted to hear about your positive interaction with our online store. The items arrived safe and sound and you're happy with the purchased goods - this is all that we care about. Thank you for your review and we look forward to doing business with you in the near future!

Noté 5 sur 5 étoiles

Service Fantastic!

Service Fantastic!
Article great value and very good quality.
Definitely recommend this company.
Package came early as well.

15 mai 2022
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Réponse de Unitrailer

Hello,

so, so lovely to see that you're happy with the product and our service as a whole. We look forward to hearing from you in the near future!

Noté 1 sur 5 étoiles

I orderd my trailer parts on the 29…

I orderd my trailer parts on the 29 April 22 and I still have not receved them yes and it is now 13 May 22.

13 mai 2022
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Réponse de Unitrailer

We apologise for any orders with extended delivery dates. This is of course due to ongoing border checks of each parcel coming in and out of the UK. The duration of each check depends on the type of ordered product. We unfortunately have no influence on the speed of the process.

Noté 5 sur 5 étoiles

Fabulous service once again

Fabulous service once again
Would highly recommend

9 mai 2022
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Réponse de Unitrailer

Hello Michelle,

brilliant to hear that you're satisfied once again with our service. We're always here to help you should you have any questions in the future pertaining to our products.

Noté 1 sur 5 étoiles

My review has been removed by…

My review has been removed by Unitrailer.co.uk on TrustPilot!!!

I do have full conversation record evidence.

Unitrailer.co.uk My personal opinion regarding this Polish based website are:

1. Unprofessional approach by customer services worker Mr. Igor Szyszka. ( I tried to get in touch with Unitrailer for 2 days but Mr Igor Szyszka wrote me it's non of your business !!!!!! I was shocked...

2. Requested call back on website for 10 am. Mr Igor Szyszka sent me on chat... phone doesn't work !

My suggestion to unitrailer retail focus on customer services staff standard!!!

Be aware of this website it's located in Poland but operated like in UK ... Goods on arrival will be taxed with VAT !!!

5 mai 2022
Avis spontané
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Réponse de Unitrailer

Hi there, we apologize for the bad experience. I'm gonna make sure that this situation will neve happen again.

Noté 5 sur 5 étoiles

Very fast delivery, and product first class

we are very pleased with seller, easy transaction and fast delivery, product as described.

4 mai 2022
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Réponse de Unitrailer

Hello!

Very happy to hear that you're happy not only with the product, but also with the delivery process. Wishing you all the very best.

Noté 3 sur 5 étoiles

You advertise as a uk company but are a…

You advertise as a uk company but are a European company
I had to pay import duty which I wasn’t to pleased about

23 avril 2022
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Réponse de Unitrailer

Hello Mark,

quite on the contrary - we do not advertise as a UK company. Our address is visible in many sections of the website, one of them being the main homepage (at the bottom of the website). As well as that, we inform about import duty procedures in many website areas as well. This information is not only visible in the basket, but also on each product page. We have a section which explains the entire import duty process:

https://unitrailer.co.uk/Guide-What-to-do-when-you-import-goods-cterms-eng-107.html

Although we understand your frustration, we are far from agreement that we do not have adequate information on our website not only pertaining to import duties but also to the fact that we're a company based in Poland.

Noté 5 sur 5 étoiles

AAA+++

After dealing with company again I would like to change my review as I was too hasty with previous review. Products are excellent and price is acceptable.

12 avril 2022
Avis spontané
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Réponse de Unitrailer

Hello Michael,

we're saddened to see this opinion and we understand your frustration caused by the prolonged wait that you've had to endure. However, you've received your goods in the end and we hope that they will serve you well in the future.

Wishing you all the best.

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