I had a query about our Scout Groups existing cover in relation to public liability. I rang the help line and picked `other queries' as an option and was answered almost immediately. I spoke to Maddie... Voir plus
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I had a query about our Scout Groups existing cover in relation to public liability. I rang the help line and picked `other queries' as an option and was answered almost immediately. I spoke to Maddie... Voir plus
L'entreprise a répondu
Straightforward annual renewal all done by emails. My only negative is that the reminder arrived in my inbox just 7 days before the due date and we were away! This caused a bit of stress to check an... Voir plus
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Excellent Customer Service Due to the ill health of the leader who had previously dealt with our insurance I had to change over ownership, everyone I spoke to at Unity were incredibly helpful in exp... Voir plus
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Kylie was really proactive when specifying the cover we needed at renewal, so much better than just a form or invoice to renew. A time to talk properly about changes was suggested and was arranged for... Voir plus
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Unity Insurance Services is a charity-owned, specialist insurance broker committed to supporting the charity sector for their insurance needs. We work closely with our clients and a wide range of insurance providers to arrange tailored insurance solutions, ensuring you find the right protection – even for the most challenging risks. Our goal is to ensure you have the right insurance in place so you’re fully protected, allowing you to focus on what matters most: achieving your charity’s goals. Whether it’s insurance for charities, youth groups, or other not-for-profit organisations, we’ve got you covered. At Unity Insurance Services, we don’t just arrange insurance; we actively support the not-for-profit sector. As part of the youth charity, the Scout Association, we Gift Aid 100% of our profits to charity, helping young people develop vital skills for life. We specialise in providing insurance for Scout groups, Girlguiding units, Boys’ Brigade Councils, charities, CICs, and other community groups. Our experienced, empathetic team offers expert advice to over 7,000 charity organisations and manages more than 10,000 policies. As a charity specialist insurance broker, we invite you to join the Unity community. Call us on 0333 0917 010, and let us help protect what matters most.
Suite 8, Business Park, BN15 8UW, Lancing, Royaume-Uni
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My request was dealt with very quickly and professionally

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Very helpful and prompt in addressing enquiries. Never had issues with price and no outrageous premium hike with year on year on renewals.

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We Made an insurance claim after two of our Marquees were damaged. The staff at Unity helped us with the claim and turned it round very promptly.

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The professionalsm of the staff was superb and the prompt resenses to my enquiries. Very easy to renew with the company

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As a Scouts treasurer I have been using Unity for years and have always been impressed with their professionalism and service.

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This is my 4th year of working with Unity, and a pleasure as always. Timely, competitive quotes, and good account management.
Can’t compliment Kylie enough for her customer service.

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Records not updated for correct person to receive the information of renewal of insurance. Person who received thought it was fraudulent.
On checking it wasn’t so paid and documents came through and believe records are now updated.

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As always Unity we're e collect from start to end of the process.

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Alex was great at talking us through what we needed for our CIC insurance. Communication and amendments all dealt with swiftly and in a super friendly manner. Thank you for all the support and taking the stress out of the admin task so we can get on with what we do best!

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Always good to have timely reminders that policy is due for renewal and polite re-reminders! Emails replied to quickly. It's good to know Unity is there for us as a Scout Group.

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Unity Insurance contacted us via email in plenty of time to remind us that our Insurance Policy was due to expire. I left it a while and they sent another reminder.
I then contacted the office and spoke to a very polite member of staff who was very helpful and was able to organise the Policy for the next year.
All very painless ... apart from the part where we had to part with money!

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you keep increasing my premiums way above inflation, if I make a claim I can understand THAT, but when I am good payer and no claims ABOVE INFLATION GREED COME TO MIND.

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Very timely and friendly communication with a quotation meeting all the Group's needs; and well below last year's cost.

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Swift outcome of claim. Really understand what scouting camps and events are all about and the difficulties we can encounter.

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Upon renewing our insurance Rob at Unity was able to answer all of my questions, which greatly simplified the process and ensured the cover was tailored to our exact needs. All communications were extremely professional and contacting Unity by the telephone was quick and simple. I was really impressed by the quality of the service! Well Done!

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very helpful and answered all questions asked about renewing the policy, renewal cost hadnt increased very much . Last minute request to increase equipment and contents was processed within an hour and policy was renewed. We have been with them for more than 8years ,. qqqqqqqwqould recommend

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Professional staff who were very prompt to reply with good information in response to my questions

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Helpful and Patient, given time to process and assess the quotes without feeling rushed

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On receiving our policy renewal I telephoned the company to make an amendment to the policy and found the staff to be really helpful, knowledgable and efficient.
The whole process was very easy.

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