Unvented Components Avis 

93
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

What wonderful people to do business with; everything went so smoothly, from ordering to even returning a zone valve I ordered incorrectly. Overall, I have had a great experience with them.

Noté 5 sur 5 étoiles

From Initial enquiry to quotation was a quick response . The Flamco Automatic vent was competitively priced and delivery was quick which enable our plumber to complete our central heating system on... Voir plus

Noté 5 sur 5 étoiles

One of the most consistent online retailers out there, I make business purchases from these guys through Amazon and eBay and am never let down. Fantastic prices, combined with speedy delivery makes... Voir plus

Noté 5 sur 5 étoiles

Hot water tank Excellent! Very easy to order online, the water tank was a good price compared to others, I was told up to five working days for delivery but arrived well within that time, the tan... Voir plus

À propos de l'entreprise

  1. Magasin de matériel de plomberie

Écrit par l'entreprise

Unvented Components Europe are the leading specialists in hot water and unvented cylinder system spares. We have thousands of plumbing and heating parts in stock and available for next day delivery. We are online experts in unvented cylinders, who as a company don't maintain expensive stores, helping us to provide highly competitive discounted prices and friendly expert advice all available with either just a few clicks of the mouse or a trouble free phone call.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

93 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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4,8

Tous les avis

(93)

48 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service

Every supplier near me was 3 to 5 days at a minimum for this and I got it next day to Northern Ireland! Great website and selection. Would recommend to other professionals to use this company

14 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Fantastic use of WhatsApp

Really, really kind and professional ladies in customer services here. I sent a photo of my old part on WhatsApp and the part number. A like-for-like part was identified and verified.
Really competitive price and further Royal Mail options for faster delivery.
Very well done Unvented Components! Excellent service

21 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Arrived quickly and did the job.

Ordered a new expansion vessel to replace a failed one. Arrived quickly and quality looked good plus fixed wall bracket as part of the vessel. Makes for a really secure fixing rather than some with a big jubilee clip arrangement. Happy customer.

28 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Price and delivery.

I am glad Google found me this company. Beat competitors by a mile on price. Speed to process my order and get part to delivery firm, for next day delivery, was unbelievable. Ordered part at 9.43 and had an email from parcelforce at 10.15 saying it was being despatched. Arrived the next day at around 12 noon. Absolutely fantastic service, well done "Unvented", ten out of ten from me.

6 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Prompt delivery and efficient returns process

Unfortunately, on reception of the goods that I ordered from Unvented Components Europe, (easy ordering process and rapid delivery), the parts turned out to be incompatible with my installation. However, the returns process was rapid, unquestioning and efficient with the refund appearing in my account two days later. As a result, I wouldn’t hesitate to use Unvented Components Europe again in the future and they would be my first port of call.

7 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Really competitive pricing, fast delivery and excellent communication. Had a faulty component which was replaced immediately and without hesitation(faults happen!!)

1 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent service in everyway

Excellent service in everyway, good price, fast delivery, amazing lady on telephone call, really went the extra mile to help with my order. Ordered a 3 bar pressure valve for my cold supply. Next day delivery.

16 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Water heater

Easy to use website , good product and price , good comms around delivery

Well done thanks

13 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

Money thieves company

In May 2025 I bought an unvented Gledhill cylinder plys other items, no problem however when I tried to return the cylinder, my nightmare commenced, they didacted half of my money and is taking up to know to recibe the money they unlawfully decided to return. Very bad company do not recommend it

15 mai 2025
Avis spontané
Logo de Unvented Components

Réponse de Unvented Components

Good morning,

Thanks for taking the time to leave your feedback and I'm sorry to hear you're unhappy with the service you've received.

It's untrue to say we've taken half of your total money from the order you've placed with us - we state both on the website listing and in our T&C's that there would be a 20-25% restocking fee for unvented cylinders as these are collected and returned back to Gledhill. This was also made clear to you upon your return request back in April which you agreed to.

Initially, when the cylinder was returned to Gledhill they'd advised the box was damaged and components were missing meaning they couldn't issue a credit.
My colleague had relayed this back to you, both over the phone and in an email, however all the components were sent back to Gledhill instead of being returned to us.

We agreed to issue a refund deducting a 20% restocking fee for these parts, even though we hadn't received them back here as a goodwill gesture. We are well within our rights to refuse a refund on these items as we haven't received them back and are unable to resell them.

The cylinder was refunded minus the 20% restocking fee agreed at the beginning of June so it's also untrue to say we have refused to issue your refund up until now.

I would strongly advise clearly reading the returns information in future to avoid this issue occurring again.

Kind regards,

Nia

Operations Manager

Noté 5 sur 5 étoiles

Great advice, 1st class service

Our heating engineer recommended us as we needed a new pressure release valve. It wasn’t a straight replacement as our old one was discontinued. We got great advice, the new valve was dispatched the same day, email communications kept us informed on delivery and our new valve arrived safely packaged and earlier than expected. All in all a 1st class service all the way. Thank you.

2 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Quality item at a great price

Old pump had ceased and this new pump head made it so easy, no stuck isolating valves or drain down just 4 screws and reconnect wiring. The new pump head is a quality unit at an excellent price and arrived on time.

12 juin 2025
Avis spontané

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