What wonderful people to do business with; everything went so smoothly, from ordering to even returning a zone valve I ordered incorrectly. Overall, I have had a great experience with them.
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
From Initial enquiry to quotation was a quick response . The Flamco Automatic vent was competitively priced and delivery was quick which enable our plumber to complete our central heating system on... Voir plus
One of the most consistent online retailers out there, I make business purchases from these guys through Amazon and eBay and am never let down. Fantastic prices, combined with speedy delivery makes... Voir plus
Hot water tank Excellent! Very easy to order online, the water tank was a good price compared to others, I was told up to five working days for delivery but arrived well within that time, the tan... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Unvented Components Europe are the leading specialists in hot water and unvented cylinder system spares. We have thousands of plumbing and heating parts in stock and available for next day delivery. We are online experts in unvented cylinders, who as a company don't maintain expensive stores, helping us to provide highly competitive discounted prices and friendly expert advice all available with either just a few clicks of the mouse or a trouble free phone call.
Coordonnées de contact
Unit 2 Gledrid Industrial Park, LL14 5DG, Chirk, Royaume-Uni
- 01691888595
- sales@uvceurope.co.uk
- unventedcomponentseurope.com
4,8
Excellent
93 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Service
Product purchased reasonably priced, dispatched and delivered quickly,communication excellent. 5 stars from me
6 juin 2025
Avis spontané
Great Great Great
Great company and quality product and service. Highly appreciated.
2 juin 2025
Avis spontané
Great people to do business with!
I used Unvented Components Europe for the last 5 years. Always delivered on time, very good prices and huge selection of products. Highly recommended!
4 juin 2025
Avis spontané
Superb service
What superb service I received from UCE. The lady I spoke to on the phone was both helpful and extremely knowledgeable about the requirements of my Gledhill system. After my independent local plumber established that I had been given a wrong diagnosis of the cause of the dripping by the plumber from the large company that actually installed my system, I was in a bit of a panic as we were going away in 2 days time. I ordered the new valve and the expansion vessel (as suggested by the sales lady) at about 15:30 and I collected the parts from my local Parcelforce depot at 09:30 next morning. My plumber came back and fitted both new parts that afternoon and the dripping is completely cured. All within 24 hours of contacting UCE.
Sadly it is quite rare to find an online company providing such a professional, speedy and good value service.
30 mai 2025
Avis spontané
Good service and reasonable price
19 mai 2025
Avis spontané
I recently purchased a Joule immersion…
I recently purchased a Joule immersion heater from Unvented Components Europe and was thoroughly impressed. The website was easy to navigate, the product was clearly described, and the checkout process was smooth.
Delivery was prompt and the heater arrived well-packaged and in perfect condition. The quality of the product is excellent—solid, reliable, and easy to install.
Customer service was responsive and knowledgeable, quickly answering a pre-purchase question about compatibility.
Overall, a seamless experience with great value. I wouldn’t hesitate to order from them again.
15 mai 2025
Avis spontané
Great service
I was unsure of which part I needed, so sent a photo by whatsapp and I was sent the link to the replacement part. Very handy service and my order was delivered the next day. Will definitely be using them again
22 mai 2025
Avis spontané
Excellent Service, friendly and Easy
Always helpful and friendly, I WhatsApp photos of parts I need and get a reply back very fast with web links to the product. Nice and easy.
6 avril 2025
Avis spontané
I ordered the part and was given a…
I ordered the part and was given a delivery date, no item delivered and when I checked on it said the item was delayed.I e mailed the company asking when is the item arriving and got no response.
Today I have received a message saying item delivered and it definitely has not been delivered
order number 12-12763-16850.
Further to your recent response, again I have told you that the picture of a delivery made to a house that you sent is not mine. And here I am yet again not getting any further response from you. You have charged me for an item I have not received. Why am I still waiting for you to
7 mars 2025
Avis spontané
Réponse de Unvented Components
Hi Michael,
Thanks for taking the time to leave your feedback.
Having looked into this in further detail, I can see my colleague Emily had responded to your original message on Friday 7th March. Your next message was received after we'd closed on Friday which we respond to on a Monday morning.
I believe this review may have been left prematurely without fully giving us chance to resolve this for you due to our closure over the weekend.
We have responded to your message this morning and will await your reply.
Kind regards,
Nia
Operations Manager
Great delivery - Nick
A gentleman called Nick delivered my order today and went above and beyond. Very accommodating and patient. No complaints!
7 janvier 2025
Avis spontané
very very poor service placed order…
very very poor service placed order called them wont pick up phone , waited for my order still insure about the order
20 décembre 2024
Avis spontané
Réponse de Unvented Components
Hi Sabir,
Thanks for taking the time to leave you review, and I do apologise for the delay in response due to Trust Pilot investigating your review.
As we'd already advised, due to your aggressive telephone manner towards our female staff, we have had to block your number. We have a zero-tolerance policy for aggressive behaviour towards our staff and this was made very clear to you at the time.
In regards to the order in question, Royal Mail have advised this has been delivered on Friday 29th November 2024 and we can provide you with a proof of delivery if required.
I hope this helps clarify the situation.
Kind regards,
Nia
Operations Manager
Great prices and prompt delivery
Great prices and prompt delivery. Had an issue with an item, really easy return process and refunded me same day.
4 octobre 2024
Avis spontané
Always A Great Service.
We've been using Unvented Components for many years, a great fast website, an excellent range of stock that's always available and next day delivery that's never failed me yet!
3 juillet 2024
Avis spontané
Have used twice now; would use again too!
Have used twice; delivery was done by Royal Mail not a budget courier - quick and painless. Only minor quibble is p&p. I found the same item cheaper on eBay (from this same place). So maybe potential to align in the future. But otherwise good value, good delivery, easy to use website and incredibly quick - ordered Thursday arrived Saturday. Thank you so much 😀
23 décembre 2023
Avis spontané
Great engagement
Really excellent service and helpful people. Highly recommend, seem very trustworthy.
4 septembre 2023
Avis spontané
Outstanding service
Always impressed with such quick delivery. Had to contact their customer service team recently and they have been outstanding. Highly recommended
16 mai 2023
Avis spontané
Unbelievable service
Unbelievable service. I ordered a part late Friday evening. It arrived on Sunday. Simply awesome service. Thanks!
15 mai 2023
Avis spontané
Excellent Service
I ordered the wrong part and had to contact Unvented to rectify. It was such an easy process and the staff were so helpful. Thank you
27 février 2023
Avis spontané
Excellent Service, parts and delivery
Original parts arrived quickly and were a perfect replacement. Good price and excellent service with very helpful customer help. Thanks.
28 novembre 2022
Avis spontané
Good value authentic part with quick…
Good value authentic part with quick delivery
11 octobre 2022
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.