My device doesn't even turn on or charge. Complete waste of money. I was hoping to find a good company with reliable products so I went ahead and got extra atomizers and went all out doing research o... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Product is amazing. I have at least three of their vaporizers and would/will buy new ones as they come around. Great brand. Customer service is ok to work with when and if you have an issue. Shipping... Voir plus
Ahmed K. was extremely helpful and resolved all of my issues with the Utilian 8 v2. He helped me with two different issues, and his instructions were clear, respectful, and concise, and did not beat a... Voir plus
I made a recent purchase of a 621 and had a simple question regarding the choice of carrier. I really didn’t expect an answer but received a detailed response from Lisa. We corresponded through a few... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Discover Utillian: Leaders in Premium Vaping Technology. We're committed to providing high-quality, dependable, and user-friendly vaporizers. Experience the difference with Utillian's advanced designs and exceptional performance.
Coordonnées de contact
Etats-Unis
- utillian.com
A répondu à 57 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Gets you ripped
This is a neat device the battery last a while it makes the dabs taste beautiful 100% happy with my purchase
Well made & designed
This is my first time vaping, I researched many before buying the 621. It’s very easy to use, the temp control, the session timer, the 5 clicks to turn it on and off not to sure about that but easy enough to master. Cleaning was easy enough didn’t take long which is a nice feature because it will have to be done a lot. Now only time will tell on its durability.
I purchased a Utillian unit 06OCT25
I purchased a Utillian unit 06OCT25. The first week and 4 uses were uneventful.
System worked very well.
Then, problem. The air flow stopped, I determined the problem was inside the glass retort. Submerged in alcohol and cleaned, worked 2 uses.
YOUR distributor says " make video of AIR FLOW"
They just thought it was funny. I thought about making a video of me Pharting and tell him to just smell it. I ordered a new glass directly from Utillian. I also ordered Puffco Peek, realizing YOUR distributor was not an ordinary person.
I have not even tried to use the unit.........I will make a YouTube video for Utillian, making sure everyone knows to buy from an honest reliable sales company. No disrespect in any way to Utillian, but the online sales company needs to go sell used lawnmower in DECEMBER/JANUARY.

Réponse : Utillian
Quality products and very quick delivery
Coil burner arrived just fine
Great for beginners!
This is my first vaporizer and it's great so far. Easy to use, easy to clean, and shipping was fast! Everything I am looking for :)
Ahmed K: the GOAT
Ahmed K. was extremely helpful and resolved all of my issues with the Utilian 8 v2. He helped me with two different issues, and his instructions were clear, respectful, and concise, and did not beat around the bush. He helped me with my warranty claim and then answered all of my questions about how to avoid future issues! He's the best! Reward Him!!
I bought a utillian 421
I bought a utillian 421, its ceramic chamber cracked open and the manufacturer and canadian distributor both denied any support and / or exchange.

Réponse : Utillian
Helped with The code
Understood my problem was able to help me with it fast simple and easy.!
Good Customer Serivce
Marvi provided excellent service in helping find the right vape pen for me.
I hade a problem with the website and…
I hade a problem with the website and Marvi assist me over the chat create a order and guide me through the process whit a extra 5%for my trouble 😀
good customer service
i had a little issue when looking to upgrade from my utillian620 which i enjoy i was just looking to upgrade i sent an email stating the issue.
I got an email back from Marvi and was helped with the issue.
because of the help and the reviews i did order a Utillian723.
thank you for your help
If the 723 holds up like the 620 has i will be purchasing a Utillian again in the future when looking to upgrade.
As Greg stated waiting 2 weeks and…
As Greg stated waiting 2 weeks and still no accessories, msg's and attempted calls yield nothing. utilian does not handle there customer service, that is outsourced. good luck if you want to play with these guys. I own a Utilian 5 (1 year and a 1/2) ordered parts twice first time was 12 days delivery this time 14+ days I would use someone else if I could afford a change

Réponse : Utillian
super helpful and relaxed
super helpful and relaxed, no pressuring into sales just fn helpful!
if you have questions on discounts or anything else, hit that chat button
My buddies have swore by the products and i broke down to get one. the 723 to be exact. I had a couple of questions and Lisa helped me throughout the process. She even reminded me about the cleaning kit lol. Nothing but good stuff from my buddies and firsthand experience
Lisa provided outstanding service
Lisa provided outstanding service! From start to finish, she was professional, efficient, and incredibly helpful. Her attention to detail was remarkable, and she went above and beyond to ensure I was completely satisfied. I was particularly impressed with her positive attitude and knowledge of products. I highly recommend Lisa for her exceptional service and would definitely use her services again in the future. Five stars!
Customer Servis Marvi to the rescue!
I had some issues on Saturday making an order and was not happy and could not complete my order. I tried making the purchase online again today 3/31/25 and had the assistance of MARVI who was just the most patient and informative customer service representative I've encountered in a long time. Iwas helped and given suggestions of other accessories and discounts that are offered which turned my 2 item purchase to a 5 item purchase, thanks to the professional and courteous help of MARVI. I hope employees like this are recognized becauae not many do and we need more people like MARVI to help people.
Thank you
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







