We had a very small delivery window and the case arrived on time. Having used the Samsung case was very hard wearing and looked just as good when we returned after 11 weeks traveling on local transpor... Voir plus
L'entreprise a répondu
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We had a very small delivery window and the case arrived on time. Having used the Samsung case was very hard wearing and looked just as good when we returned after 11 weeks traveling on local transpor... Voir plus
L'entreprise a répondu
Good to find delivery to the Channel Islands. Delivery was however VERY expensive give that Royal Mail will deliver at a fraction of that cost. Delivery was also delayed twice no explanation other... Voir plus
The colour I ordered went out of stock, but I had a phone call to apologise and confirm new stock would be in next week. Didn't need it urgently so that was fine. And bag arrived the following week... Voir plus
L'entreprise a répondu
Speedy delivery of suitcases. Pleased with quality of Bric luggage but haven’t actually tested them yet. Was a little alarmed to read Bric only guarantee for lifetime if bought from them directly …... Voir plus
L'entreprise a répondu
Valise Luggage stocks leading top brands such as Samsonite, Victorinox, Bric's, Porsche Design and Horizn Studio. We only display the best handpicked Luggage, Business and Weekend Bags saving the customers time searching. Sustainability is at the forefront of the site with a dedicated section. So whatever choice you make, you can ensure it will be the best.
A répondu à 42 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Good price
Great delivery using DHL as you can chnage the delivery date etc.
Well packaged
Very efficient and helpful service-next day delivery -excellent clarity on delivery and time slots
My new backpack arrived quickly as promised. With the discount I was able to order next day delivery for slightly less than the full price.
Despite delivery problems due to storms, Valise kept me fully informed both by phone and email and although a day late the luggage was delivered as soon as possible . Thank you
Excellent price. Fast despatched delivery delayed by courier due to weather conditions but arrived 1 day later.
The wedsite was great and the products are excellent. Even though I was informed the bags I ordered would arrive in 3-4 weeks, I had them delivered in 2 days.
When DPD didn't deliver both bags, a quick email resolved the issue and the second bag was with me in 2 days.
I would shop here again.
Really happy with my new case and its delivery time.
It's a very sturdy but lightweight duffle case which I reckon will last a good length of time. Great features and lots of pockets.
Ordered and delivered impeccably within one day.
Product as expected at a very competitive price. Thank you
It was of a different colour than the one I ordered .Moreover the packaging was damaged and seemed as if it was a returned suitcase.
Sent me the wrong size suitcase. Then sent the replacement to the wrong address. Didn't mind particularly as these things happen. However, I didn't appreciate the snooty email from Tom implying I was somehow liable for an additional delivery fee...why would you try and pick up a suitcase from an address different to the one you sent it to? Lost three mornings over the xmas/new year period waiting for delivery/pick ups. No apology for the inconvenience was forthcoming.
Luggage accurately described, delivered on time at an excellent price
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