We had a very small delivery window and the case arrived on time. Having used the Samsung case was very hard wearing and looked just as good when we returned after 11 weeks traveling on local transpor... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Good to find delivery to the Channel Islands. Delivery was however VERY expensive give that Royal Mail will deliver at a fraction of that cost. Delivery was also delayed twice no explanation other... Voir plus
The colour I ordered went out of stock, but I had a phone call to apologise and confirm new stock would be in next week. Didn't need it urgently so that was fine. And bag arrived the following week... Voir plus
L'entreprise a répondu
Speedy delivery of suitcases. Pleased with quality of Bric luggage but haven’t actually tested them yet. Was a little alarmed to read Bric only guarantee for lifetime if bought from them directly …... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Valise Luggage stocks leading top brands such as Samsonite, Victorinox, Bric's, Porsche Design and Horizn Studio. We only display the best handpicked Luggage, Business and Weekend Bags saving the customers time searching. Sustainability is at the forefront of the site with a dedicated section. So whatever choice you make, you can ensure it will be the best.
Coordonnées de contact
4,8
Excellent
465 avis
A répondu à 42 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Valise Luggage
Thank you for taking the time to leave such a great review for us!
Samsonite RestackD Spinner Expandable 4 Wheels Medium Suitcase
I paid for next day delivery and the case arrived on time as requested. The case was well packaged. I’m delighted with the case. Great compartments inside and came with additional packing cubes. Great quality and easy to manoeuvre around the airport.
10 juillet 2025
Réponse de Valise Luggage
Thank you for taking the time to leave such a great review for us! We do aim to have the best customer service.
We desperatly needed these items
We desperatly needed these items. we where able to contact them and they absolutely made it possible for this to happen - great service, very helpful and nothing was a problem
10 juillet 2025
Réponse de Valise Luggage
Thank you for leaving such great feedback!
New Laptop case
Very impressed, cheaper than anywhere else (Including Samsonite direct!). Also arrived the next day on free delivery.
10 juillet 2025
Réponse de Valise Luggage
Thank you for taking the time to leave such a great review for us! We do aim to have the best customer service.
Réponse de Valise Luggage
Thank you for taking the time to leave such a great review for us!
Lovely suitcases
Beautiful
Suitcases
Did pay extra for postage but three separate deliveries kept me indoors but apart from
That everything was very good.
1 juillet 2025
Réponse de Valise Luggage
Thank you for leaving such great feedback!
Réponse de Valise Luggage
Thank you for taking the time to leave such a great review for us! We do aim to have the best customer service.
Very good service I can't complain at…
Very good service I can't complain at all
Fast delivery
30 juin 2025
Réponse de Valise Luggage
Thank you for taking the time to leave such a great review for us!
Réponse de Valise Luggage
Thank you for leaving such great feedback!
Réponse de Valise Luggage
Thank you for taking the time to leave such a great review for us!
Eastpak case delivered quickly
Eastpak case delivered quickly, and at a competitive price.
30 juin 2025
Réponse de Valise Luggage
Thank you for taking the time to leave such a great review for us! We do aim to have the best customer service.
Very prompt and efficient service
Very prompt and efficient service - arrived in less that 24 hours after ordering.
30 juin 2025
What I bought arrived on time.
19 juin 2025
Réponse de Valise Luggage
Thank you for taking the time to leave such a great review for us!
Arrived in good order and in time
Arrived in good order and in time
Website was easy to work with, the only issue was the payment page which kept reversing my payment! I ended up paying with the same card using Apple Pay which worked perfectly.
I have since ordered a second larger version of this case.
25 juin 2025
Réponse de Valise Luggage
Thank you for taking the time to leave such a great review for us!
Great customer service
While they made a mistake and sent the wrong suitcase, they were super communicative, and made the return so simple - they collected it from me rather than making me take it to a shop/depot.
I may not have gotten what I wanted, but the customer service was excellent, and refund received very quickly. I'd buy from them again.
20 juin 2025
Great service
Very quick delivery, delivered when expected and no damage etc to box considering it was a big box and suitcase looks great.
25 juin 2025
Réponse de Valise Luggage
Thank you for taking the time to leave such a great review for us!
Very good selection
Very good selection, very competitive prices , delivered on time , very well packaged.
23 juin 2025
Really good communication and speedy…
Really good communication and speedy delivery. Excellent service.
13 juin 2025
Réponse de Valise Luggage
Thank you for taking the time to leave such a great review for us!
Réponse de Valise Luggage
Thank you for taking the time to leave such a great review for us! We do aim to have the best customer service.
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