Brilliant service, great communication. Do what they say on the tin. Despite initial issues with the courier, they worked hard to get me the goods asap. Couldn't recommend them enough
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Competitive pricing, healthy stock levels & definitely no complaints on the customer service. Sales team know their stuff and always prioritise your enquiries, even if they are small value. We have be... Voir plus
L'entreprise a répondu
Counterfeit Parts sold as premium items with safety data displayed for the items on their website. I asked the company to source and supply the genuine parts but they ultimately refused with total di... Voir plus
L'entreprise a répondu
quick, and they have everything you need. It is just one small detail; they are losing business because they don't have the means to pay on account, so they will always have small orders because no o... Voir plus
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À propos de l'entreprise
- Fournisseur de canalisations
- Fournisseur d'équipements industriels
- Magasin de matériel de plomberie
- Grossiste en vannes rotatives et servomoteurs
Écrit par l'entreprise
ValvesTubesFittings.com is the online element of Besseges (Valves, Tubes & Fittings) Limited. We've been trading since 1988 and are a trusted online supplier of high-quality pipeline products. We're known for our extensive inventory, competitive pricing, and exceptional service. Our range includes mild steel, carbon steel, stainless steel, plastic, copper, and much more, ensuring we meet the needs of various industries.
Coordonnées de contact
Jackson House, Turner Lane, OL6 8LP, Ashton-under-Lyne, Royaume-Uni
- 01613432225
- sales@valvestubesfittings.com
- valvestubesfittings.com
4,1
Bien
49 avis
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A répondu à 100 % de ses avis négatifs
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excellent friendly professional service…
excellent friendly professional service as always, used besseges for many years and would highly recommend them to anyone and everyone.
30 juin 2025
Réponse de Besseges ValvesTubesFittings
Hi Frank,
Thanks for sharing your fantastic feedback with us. It's great to hear that you've always found our service friendly & professional.
You know where we are if you need us in future.
Many Thanks,
The ValvesTubesFittings.com Team
TheAberdeen tube we ordered has been lost and…
The tube we ordered has been lost and NOT delivered. The carrier used is USELESS, how do you lose 6 metre lengths of tube?
We will NOT BE USING THEM AGAIN FOR TUBE ORDERS!!
30 avril 2025
Réponse de Besseges ValvesTubesFittings
Hi Chris,
Thank you for your feedback, and we're very sorry to hear about your experience.
We completely understand your frustration. Having a delivery go missing, especially a 6m bundle of tubes, is both baffling and incredibly inconvenient. While the carrier’s error was outside of our direct control, we apologise for the disruption this has caused.
We’ve noted your comments and will be reviewing our shipping arrangements for tube orders to reduce, as much as possible, the chance of this happening again in future.
Kind Regards,
The ValvesTubesFittings Team
What a Fabulous company to deal with.
What a Fabulous company to deal with.
They answer all questions if you have any.
Give them a try for all valves,Tubes and fittings
3 avril 2025
Avis spontané
Réponse de Besseges ValvesTubesFittings
Hi Joanne,
Thanks for leaving us a 5* review, we really do appreciate it!
Our team are always happy to assist and answer questions about the products.
Looking forward to dealing with you again soon.
Kind Regards,
The ValvesTubesFittings Team
My One of the best and highly…
My One of the best and highly recommended supplier. Great staff, Great prices & always sooo helpful.
Keep shining.
Thank you
27 mars 2025
Réponse de Besseges ValvesTubesFittings
Hi Zubair,
Thanks for taking the time to share your feedback. We're pleased to hear that you find our pricing competitive and our team helpful.
Looking forward to dealing with you again soon!
Thanks,
The ValvesTubesFittings Team
Efficient service but disappointing…
Efficient service but disappointing return experience as no labels provided for return and the reason given for the 30% return charge was to pay for the transport ; poor communication.
17 mars 2025
Réponse de Besseges ValvesTubesFittings
Hi Allison,
We appreciate your feedback and are pleased to hear that you found our service efficient. We're sorry to learn that your return experience did not meet the same standard and apologise for any confusion.
Regarding the return process. Our restocking fee covers the time and administration associated with processing returned items. However, it doesn't sound like this was communicated very clearly to you so we’ll certainly take your comments on board to improve this going forward.
Thank you again for your valuable feedback.
Best regards,
The ValvesTubesFittings.com Team
Réponse de Besseges ValvesTubesFittings
Hi Philip, thanks for your kind review!
We're pleased we could supply everything you needed and deliver it quickly.
It’s great to hear you had a positive experience ordering with us via ValvesTubesFittings.com.
We look forward to helping you again soon!
Best regards,
The Besseges ValvesTubesFittings Team
great website! but shocking aftersales and dispatch
placed order paid for 1-2day delivery day 4 still not received order, contacted them advise problem sourcing 1 items, why i wasn't contacted to give me chance to source elsewhere?. advised pre 9am delivery would now be prioritised. bare in mind the factory shut down was the next day. items turned up just before 15.00hrs next day. useless no refund to fast delivery.
30 janvier 2025
Réponse de Besseges ValvesTubesFittings
Dear Gary,
Thank you for taking the time to leave us a TrustPilot review. We’re pleased you found our website easy to use, but we’re sorry to learn that your delivery was delayed.
Your order was placed with standard delivery, which typically arrives within 1-2 business days. Unfortunately, there was a delay in dispatching your order, and despite upgrading it to a pre-9:30 AM service, the courier was unable to meet this service.
We take full responsibility for these delays and acknowledge that they fall short of our usual standards. Please accept our sincere apologies for any inconvenience this has caused. Our team has emailed you with further details and a credit covering the delivery charge plus an additional amount as a goodwill gesture.
We truly appreciate your feedback and the opportunity to make this right.
Best regards,
The Besseges ValvesTubesFittings Team
100%
Competitive pricing, healthy stock levels & definitely no complaints on the customer service. Sales team know their stuff and always prioritise your enquiries, even if they are small value. We have been working with Besseges for many years and I must admit they have never let us down. Their driver is also a very nice man who has a good relationship with our warehouse team.
13 février 2025
Avis spontané
Réponse de Besseges ValvesTubesFittings
Thanks for writing such a detailed review of your experience with us over the years Lewis!
We're glad to know that our stock levels and service meet your needs, and our team will be happy to see your comments.
Thanks,
The Besseges Team
Always great service
13 février 2025
Avis spontané
Réponse de Besseges ValvesTubesFittings
Hi Claudia,
Thanks for leaving us a 5* review.
It's good to hear you appreciate the service our team offers.
Thanks,
Besseges VTF
Great supplier the service and…
Great supplier the service and communication level is 1st class, nothing is too much trouble i found very honest and genuine.
12 février 2025
Avis spontané
Réponse de Besseges ValvesTubesFittings
Hi Susan,
Thanks for taking a few minutes to share your feedback. We're glad to see you find our team helpful.
Thanks,
The ValvesTubesFittings Team
First time I used this company
First time I used this company
Order was really easy to do.
Unfortunately the item was out of stock and reordering would be too long. Ryan sorted out galvanised instead and they were delivered on the Monday. This worked out to be fine for our job.
Many thanks again
22 janvier 2025
Réponse de Besseges ValvesTubesFittings
Hi Rob,
It's great to hear you had a positive first experience buying with us. We're glad everything went smoothly and Ryan sorted everything for you.
You know where we are if you need us in future.
Many Thanks,
The ValvesTubesFittings.com Team
Perfect
Perfect - Right by the book.
Tip: You need a tracking so I an see where the package is in the system.
A customer from Denmark.
7 janvier 2025
Réponse de Besseges ValvesTubesFittings
Thanks for leaving a 5* review for us Kim, we appreciate you taking the time to do this.
We've had a quick look at the tracking issue you mentioned, it looks like your order was placed for collection. Only the courier you used would be able to provide your tracking number.
We hope this clears up any confusion and look forward to dealing with you in future!
Thanks,
The ValvesTubesFittings Team
Excellent Service and Delivery
I have used Bessages on multiple occasions. Very knowledgeable staff and always helpful. Excellent Service and Delivery times and keep me updated through the order process.
2 décembre 2024
Avis spontané
Réponse de Besseges ValvesTubesFittings
Thanks for the review, Andy.
We're pleased to know you find the service and communication from our team helpful.
You know where we are in future.
Thanks,
The ValvesTubesFittings Team
Great service always ready to help.
4 décembre 2024
Avis spontané
Réponse de Besseges ValvesTubesFittings
Thanks for leaving us a 5-star review, Lee. It's much appreciated, and we're glad you find the team helpful.
We hope to deal with you again soon!
Thanks,
The ValvesTubesFittings Team
Besseges VTF are always very helpful
Besseges VTF are always very helpful. Their prices are reasonable, the website works great and delivery is quick
1 novembre 2024
Avis spontané
Réponse de Besseges ValvesTubesFittings
Hi Matt,
Thanks for taking the time to share your opinion, we're pleased that you find our website useful and our pricing competitive.
You know where we are if you need us in future.
Many Thanks,
The ValvesTubesFittings.com Team
Ordered from overseas and experienced…
Ordered from overseas and experienced great customer service during the whole shipping process. Very friendly staff.
11 novembre 2024
Réponse de Besseges ValvesTubesFittings
Hi Peter,
Thank you for taking a few moments to write a review, we do appreciate it.
We're glad you found our customer service and international ordering process helpful. We do try to keep everything as straightforward as possible.
Many Thanks,
The ValvesTubesFittings Team.
Great products & fast delivery
Great products & fast delivery. Sales team are always happy to help and very knowledgeable.
25 novembre 2024
Avis spontané
Réponse de Besseges ValvesTubesFittings
Thanks for leaving a 5* review for us Nicola, it's much appreciated. The sales office will be pleased to have received some recognition in your comments.
We hope to deal with you again soon!
Thanks,
The ValvesTubesFittings Team
Service and knowledge
Team are friendly and helpful
always on time with delivery
cost is exceptional
Quality customer service
25 novembre 2024
Avis spontané
Réponse de Besseges ValvesTubesFittings
Thank you James for taking a few minutes to share your feedback. We're glad to see you found our team helpful and our prices competitive.
You know where we are if you need us.
Thanks,
The ValvesTubesFittings Team
Excellent Service
Excellent service from everyone at Besseges. Sales team are very knowledgeable and helpful. Deliveries are always spot on as are the drivers. 10/10.
25 novembre 2024
Avis spontané
Réponse de Besseges ValvesTubesFittings
Hi Daniel,
Thanks for taking the time out to review our company.
The whole team works exceptionally hard to deliver an excellent service so will be glad to read your kind words.
We look forward to working with you going forwards.
Many Thanks,
The ValvesTubesFittings.com Team
Réponse de Besseges ValvesTubesFittings
Hi David,
Thanks for leaving us a review, we appreciate it. Our team will be pleased to see your comments.
We're always here if you need us in future.
Many Thanks,
The ValvesTubesFittings.com Team
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