Vaultek Safe Avis 6 291

TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I have not had time to put the (3) Sliders I purchased for my sons through their paces however I would like to commend Seth and his team on excellent customer service. I ordered (3) sliders and on... Voir plus

Noté 5 sur 5 étoiles

These safes are the best on the market, hands down. Know what's even better: Their service and support. Grace took care of everything I needed and then some. Tremendous products, even better peopl... Voir plus

Noté 5 sur 5 étoiles

Love my vaultek safes. Customer service is great. Dealt with Brandon charging pad stopped working. No issues having it replaced out with a new safe. Thank you again for the easy customer service.

Noté 4 sur 5 étoiles

I like most things about the MX Series safe that I purchased. It is well built, rfid and fingerprint works well, lighting inside is adequate although not ideal. Things I definitely do not like are... Voir plus

À propos de l'entreprise

  1. Magasin d'électronique

Écrit par l'entreprise

Vaultek started with an open imagination, a blank slate if you will. We saw an opportunity to introduce not just a new product - but an entirely new brand. We don't intend to create a one hit wonder, but evolve into a respected brand capable of building innovative products packaged with cutting edge technologies in both security and quick access.

Innovation. Safety. Security. Service.

Écrit par l'entreprise

VAULTEK IS ABOUT INNOVATION
We want to build high quality products but we also want to offer our customers with products that are innovative, stylish, and packed with cutting edge technologies. Pursuit of innovation is rooted deeply in the soul of our team members and it is rooted deeply in the VAULTEK brand.
VAULTEK IS ABOUT SAFETY
We design and build VAULTEK with a mission: our products need to make people’s life better and contribute to the community. We know that child gun safety is especially important and should be handled with care. We build VAULTEK safes so that our users can safely and securely store their firearms and access them quickly when needed. All the while preventing children from accessing them by accident.
VAULTEK IS ABOUT SECURITY
You have many important valuable things: jewelry, watches, documents, medicine, firearms, etc. You want to keep them secure yet quickly accessible when at home or traveling. VAULTEK safes provide a perfect solution for you.
VAULTEK IS ABOUT SERVICE
We put in huge efforts to build the VAULTEK products, and we put in equal amount of efforts to serve our customers. We do not make empty promises such as “100% satisfaction guaranteed”, rather we work diligently with our customers to take care of all of their concerns large or small. We listen to them carefully. We respond promptly to inquiries from our customers, and we often get our top engineers and managers involved in order to quickly and effectively resolve any issue brought up.

Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

6 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 61 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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Noté 5 sur 5 étoiles

Great Product, Better Customer Service

The safe is high speed and modular, exactly what I wanted for quick and secure access with little ones around. My RS500i motherboard died, and when I alerted customer support they tried to replace it. When they realized the motherboard was no longer available, they told me they would be shipping a brand new replacement safe (and the latest version of the safe!).

Now I have one fully functioning RS500i, and one mechanically functioning older RS500i. Double capacity!

25 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent Product

This is my second purchase from Vaultek. The purchasing experience is top notch making it easy to choose the best product for my needs. The product itself is well made, and the initial setup instructions are very good.
I highly recommend Vaultek to anyone looking for home security solutions.

4 décembre 2025
Noté 5 sur 5 étoiles

The support team was responsive and knowledgeable!

Morgan on the support team was incredibly responsive (even responding to my email in the holiday week), informative, and didn't treat me like an idiot. They were able to resolve my issue quickly . This was hands down one of the best support experience I have had in a long time.

22 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great for travel: convenient and versatile

I am very pleased with my LifePod XR Special Edition, which I purchased a month ago. It is really nice, and you can fit at least 4 pistols if you remove the hard pouch and soft tray. You can add 2 pistols at the bottom with some rounds and about 2 guns in the top tray. I think if I tried, I could fit 3 pistols in each compartment (with the tray on), but I have not tried yet. I purchased it because it is TSA Safe, and I travel a lot for work. It is also my range bag and my safe when I am away from home. So far, it has been a very good investment, to be honest. The only issues I had with it are that (1) it is now full of scratches on top of the case after my first plane trip with it, maybe from being slammed by baggage handlers. The plastic feels extremely sturdy but the very top layer with the details + branding, is prone to scratches when roughed up. Another thing is that (2) you cannot fit hearing protection, and for that, you might have to purchase the LifePod XT, which is bigger. I liked it that much that I just purchased the Lifepod XR Colin Noir Edition as a Christmas present for my husband because of the bigger size, and because he saw how convenient and versatile it was.

23 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

I’ve had my RS800i safe for a couple…

I’ve had my RS800i safe for a couple years now. I love the app and alerts when the safe is opened or an incorrect code or fingerprint attempted to open it. I recently upgraded my WiFi router and couldn’t get it to connect. Customer support was great! They helped me edit a couple default settings in the new router and the safe began communicating with the app within a minute. Very satisfied with the safe and even more so with customer support!

22 décembre 2025
Avis spontané
Noté 4 sur 5 étoiles

I love the safe

I love the safe, only problem is that it frequently drops wifi in the middle of the night and does not reconnect. Otherwise it would be 5 stars

11 novembre 2025
Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service! I called in, and Brandon was very friendly. He was sure if the upgrade kit that I wanted (for an older unit) was still available, but promised that he’d find out. Sure enough, he emailed me an hour later and said they had one, and that they’d mail it out (for free). I received just two days later, because they priority shipper it. Very happy with how I was taken care of!

17 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Exceptional Product and Service

I had purchased one small safe from Vaultek for my car and found the quality exceptional. I returned to purchase a larger safe and accessory for our home. Due to a change in family circumstance and well after having taken delivery of the new safe, I contacted Vaultek and asked if they would consider accepting a return despite the length of time I had it.

I explained my situation and the the items had not been opened, and I have to say the company were both highly responsive and incredibly helpful. They accepted the return and processed the refund promptly.

So I can say two things about Vaultek:
1) The product I purchased from them is quite impressive.

2) The experience I had when needing to see about a return was also exceptional. I hope and intend to do business with them again in the future and wish them every success. My experience tells me it will be well deserved.

15 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Long time customer

Long time customer! Started with a lifepod grew into their larger safes and sliders and LOVE THEM!!! This by far is a superior company offering a far advanced product and even better customer service. Any questions are addressed by customer service almost immediately and they stand behind their products. Will be adding more to my collection very soon.

15 décembre 2025
Avis spontané
Noté 4 sur 5 étoiles

The LifePod XRC…

The LifePod XRC is a well-constructed safe for whatever you need to store and protect. Like other LifePod enclosures, it comes with a cable to connect it to something substantial so it can't "walk away". The cable is easily cut through, which really only keeps honest people honest. If someone wants your safe, it's theirs.

The outer shell makes the entire case rather sexy. But it scratches easily and can be marred with little effort. If there is a fire, the safe will simply melt around your valuables until your valuables begin to combust. So, not safe when the possibility of a fire exists.

I'm using this XRC to store weapons, and the current weight of the whole case now exceeds 60lbs. This makes the wheels a must. I can store many handguns and magazines in the lid; however, you can only fit two rifles in the case but only if there are no optics on the rifles.

Another issue I have found is that if you mount handguns in the lid, when you close the safe, they push down onto the rifles and or optics. As long as you don't shake the safe (by dragging it across the surface of the road, for instance) I do not believe the shuffling of the weapons against each other will damage any of the objects.

Overall, a great safe, with just a few minor issues. I'd buy it again, but then I own more than one rifle with optics on them, so I kind of need another one.

12 novembre 2025

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