VCHRGD Technologies Avis 

I am an electrical engineer and have fitted many Vchrgd chargers. I especially find the 7pro very tidy and so effortless to fit. When installation is finished it looks like a smart piece of kit. In addition the installers app is uncomplicated and easy to set up. As a last note the technical help is 2nd to none, every time I have called response has been quick and very helpful. I am looking at having my own EV next year and will be keen to have this charger myself.

Fantastic customer support. Alex rang me on Sunday night to go through the technical faults which my charger was experiencing (no fault of VCHRGD). Couldn’t recommend this company enough for their support and quality chargers

I had never heard of this company or the charger as it wasn’t in the list when googled. But I took the risk and I am glad I did. Customer service and support is outstanding! They go well above and beyond and I have learned so much from these guys. I would not hesitate to recommend this product and this company.

The customer support from VCHRGD is second to none. I was having trouble with my charger so rang the Helpdesk. They picked up almost immediately, ran several tests and concluded the charger was faulty. They then quickly arranged for a replacement to be sent and an electrician to come and fix it. Throughout the whole process I had one point of contact- Adam. Adam was very helpful, and always did what he said he would. I can’t recommend VCHRGD enough- the product is great and the customer service is too.

PS the electrician who fitted my charger commented on how good the chargers are, and how easy it is to work with VCHRGD.

I recently installed a VCHRGD charger, and I cannot recommend the product or the company enough! From the sleek, modern design to its intuitive app, this charger is very good.

The customer support is where VCHRGD truly shines. Whether it’s answering setup questions or troubleshooting minor issues, their team goes above and beyond to assist promptly and professionally. For instance, I had a query about optimising my charging schedule for a new energy tariff, and their technical support team guided me step-by-step with clear and friendly instructions.

It’s rare to find a company so dedicated to its customers.

Highly recommend—five stars all the way! ⭐⭐⭐⭐⭐

I cannot honestly say that I’ve experienced a company more dedicated to its customers than VCHRGD. I’ve messaged from their fantastic app when ever I had an issue or a query and I’ve had faultless support. Including when I asked them , from a business trip in Australia, to help my wife reconnect the charger to a new broadband provider. FANTASTIC :)

….. what’s to say without waffling.
I love this charger, brilliant customer service, support, slick charger future proof and easy to use. I can’t fault anything which is rare these days, installation to support faultless. Highly recommend and a British company BUY.

I have owned a VCHRGD Technologies EV charger for some time now and wanted to move across to an EV tariff by a well known electricity supplier known for its customer service. The technical support that VCHRGED provided during this transition was fantastic, to such an extent that I cannot recall having received better customer service from any business in the past. They are first class!

Not only is the charger very reliable, but if anything happens environmentally that stops the charger from working i.e. issues with the WiFi, then the service you receive from VCHRGD to get you back up and running again is second to none. I don't know of any other company that has such good customer service.

Excellent service
Needed a new front cover for my charger after a house move, new cover been sent out FOC, perfect, really easy coms and great service.

Thanks!

I needed to navigate two faults: the charger lost power, and then the VCHRGD app would not connect. Technical support was quickly available, and remained in touch over a couple of weeks, helping analyse and then solve both difficulties. Even checking up unprompted to see if all was OK. In my experience this was outstanding compared with similar services in other companies.

Alex is simply the best. He's been so helpful, from install to support ongoing. I couldn't recommend him, and vchrgd more!

Amazing customer service from Alex and his team!
Outstanding service! attentive and helpful, making my experience exceptional. Alex went an extra mile and helped considerably!
Thank you Alex!

The charger looks sleek and comes with all the bells and whistles. It was easy to purchase and get a qualified installer to fit. However, the biggest positive is the after care support I've had. Having been round the houses by our smart energy tariff provider, VCHRD managed to sort the issue with the energy suppliers app themselves, along with some hints and tips/best practices - real life third party consulting!

I recently had the pleasure of interacting with Vchrgd's customer service team, and the experience was nothing short of exceptional. From the very first phone call, which was answered on the first ring, I knew I was dealing with a company that values its customers.

The team at Vchrgd consistently provided daily updates, ensuring that I was always aware of the progress being made. This level of communication is rare and incredibly reassuring.

What truly impressed me was Vchrgd's proactive approach in offering multiple options to resolve my issue. They patiently explained each option, allowing me to make an informed decision that best suited my needs. This flexibility and dedication to customer satisfaction are exactly what makes Vchrgd stand out.

Thank you, Vchrgd, for your outstanding service. Your professionalism and commitment to excellence are greatly appreciated!

Superb customer service from VCHRGD. I contacted them after my charger which I had moved to a new property was not functioning properly. Fraser was incredibly helpful, listened to me explain the issues and put in place a plan to remedy the problem. Over the next few days, I was also contacted by Eleanor to confirm arrangements. Technician Sean arrived and addressed the problem, with VCHARGD replacing the box and improving how I had set it up. I received a call from the boss Alex at the company to tell me what was happening and that he would be replacing the unit with no cost to me, even though technically it was out of warranty. It is rare to get such amazing customer service these days and I was blown away. Thank you VCHRGD!

I recently had a Vchrgd charger installed, and I'm thrilled to recommend their services.
+ Outstanding customer service
+ Easy to use app
+ Looking sleek
+ Best price/quality on the market

Huge thanks to Alex and the entire team! 👍

Fantastic customer service from start to finish & nothing was ever too much trouble.

Was very impressed with the efforts that the company went to, to make sure that the charger and everything that goes into it was 100% working before requesting final payment. Great looking charger which works effectively. Thankyou!!

Amazing customer service from start to finish. The fitting was very neatly and efficiently done and the design of the charging unit itself, is the best looking unit that I've personally encountered. Plus, VCHRGD is a local company which I was happy to support. Definitely recommend this company to anyone looking for a home EV charger.

Extremely helpful, did what they said they were going to do, and when there was an issue (with my router, not their kit) it was fixed instantly. Leah in particular went above and beyond to help get the installation sorted out, and Alex was great on the technical side