VeinCentre - Bristol Avis 

I had a positive experience with Mr William Neary.
He explained,very clearly at my appointment what needs to be done.
I also appreciated the written email, very detailed and reassuring.
I have booked my second appointment for next month.
Hopefully the end result will be sudisfactory.
Gina

The medical side of the experience was excellent both in the surgery and the help and advice from the nurses.
This was my third visit and only the first time that the computer at reception was on line. I find the billing very confusing and unusually complicated and at times contradictory.
It would have been good to be reminded to bring the compression stockings along to the follow up session. Perhaps there should be two sets of stockings right from the beginning so that one does not have to wait for them to dry after washing over the three week period.

Was with a time table to adhere to, so was a bit apprehensive on finding the venue, in Bristol.The venue..tucked away in a lower ground floor/ is approached down stairs..( with personal leg problems does seem rather odd to have this ?)ground level would have been good../ no tumble down those steps/ H/ Safety etc..something a friend remarked about..my observation too.The personal that attended to my appointment were competent, explaining their findings,and advised what could be done towards my condition. If needed.
I.my friends, seem to think the price is somewhat quite high.in related to treatment that is being offered..Maybe some people would have a different point of veiw...?.

Professional staff in all departments gave me confidence that I was doing the right thing

After living with varicose veins for around 12 years I had often debated whether to go ahead with treatment. I felt ashamed that my condition was considered “cosmetic” and I didn’t feel I could justify the expense. However, I also started experiencing pain and discomfort more regularly, and last year had developed thrombophlebitis which involved a hospital visit, which promoted me looking into this further.

Veincentre has a very informative website which encouraged me to make an enquiry and I was contacted the following day. From booking in a consultation to having my treatment was very straight forward.

I felt the consultation gave me more understanding of my issues and what was causing the problem. I felt seen and heard and felt reassured that they could help me.

I had my procedure a a month later. Although it was quite uncomfortable it was manageable. They helped me feel at ease and talked me through everything so I knew what was happening and felt reassured.

Recovery was gradual, I would say it was about a week before I felt confident to get back into my usual activities, like dog walking, but I went back to work and driving the following day. Veincentre called me the following day checking everything was going ok and couldn’t be more helpful. I really appreciated knowing I had someone to call for advice if needed.

I did have bruising which faded over a week or so and the veins were a bit lumpy and tender whilst they were healing.

After a couple of weeks I could see an instant difference in the appearance of my veins. My legs looked smoother and the bulging veins were hardly noticeable anymore.

This has changed everything for me, in how I feel about myself and the clothes I choose to wear. I am looking forward to not having tired restless legs or fearful of having a reoccurring thrombophlebitis.

I have just had my check up appointment and had some foam injected to treat the remaining veins to get the desired finish. This procedure was almost painless. I’m just waiting to see the results in a couple of weeks when things have settled again.

This works! I would very much recommend Veincentre.

Great experience.. all staff polite & professional & took every step to put me at ease. Procedure went extremely well & everything was fully explained. Very little discomfort & haven’t needed any pain relief since the first evening.
I would absolutely recommend Marcus Brooks & a big thank you also to Natasha. The best decision I have ever made.

Professional
Punctual
Responsive
Reasonable priced

Excellent experience from the moment I was greeted by the receptionist, then accompanied by the nurse to see the Consultant Mr Neary.
Procedure fully explained with kindness and patience.

From start to finish I was made very comfortable about the treatment,and it was carried out with extreme professional care,also the staff were very helpful and caring,and all the after care was explained to me in great detail

Please research other treatment centres before booking an appointment with veincentre. Whilst the report they provide regards your treatment in their eyes is factual it is not the full truth.watch for hidden extras.
This is a business and in my experience has no duty of care or customer welfare. Their motto is to get you to sign on the dotted line as quickly as possible. It is all about money, BEWARE.
If you do book an appointment take a chaperone to witness all conversations.

I have recently been to the Veincentre Bristol for Microsclerotherapy for thread vein treatment. Marcus Brooks performed the treatment and both Marcus and Natasha made the experience a comfortable one. This is not the first time I have been to the Bristol clinic. 5 Years previously, Marcus treated one of my legs for varicose veins with both EVLA and Foam Sclerotherapy, the results of which I remain very happy with. Would recommend both Marcus and the Veincentre Bristol for vein treatment.

Friendly professional doctor and staff. Good experience overall and very informative as to next steps.

I was made to feel very comfortable and the docter and nurses made it all very nice and my leg is doing very well I would recommend them to my friends

Efficient, informative, put at ease, good communication, good explanation of treatment options, courteous, respectful.