VeinCentre - Colchester Avis 41

TrustScore 4.5 sur 5

4,5

7 Godbolts Business Park, CO6 1HS Colchester, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

After my initial consultation and leaving feeling happy with what I was told and i didn't feel nervous ,anxious, or worried about returning for my procedure. This is day 5 after my procedure and feeli... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I felt very welcome and reasured by all staff. The receptionist offered us coffee and chatted to us while we waited. The nurse and the Dr were both proffesional as well as making me feel comfortable a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Can’t praise the staff highly enough at the Colchester clinic. I have just had my second course of treatment and each time I have attended the clinic every member of staff have made me feel so welcome... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was nervous about my initial consultation. Right from reception to the end of my consultation, I was welcomed in a warm, professional manner, which helped me relax. All my future treatments were e... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Centre médical

Écrit par l'entreprise

VeinCentre are the UK's largest vein specialist with over 40 clinics nationwide. Varicose Veins | Thread Veins | Venous Ulcers


Coordonnées de contact

  • 7 Godbolts Business Park, CO6 1HS, Colchester, Royaume-Uni

4,5

Excellent

TrustScore 4.5 sur 5

41 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 96 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 5 sur 5 étoiles

Professional

Professional, friendly team in an easily accessible location.
I would highly recommend.

13 janvier 2026
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Réponse de VeinCentre - Colchester

Hi Samantha,

Thank you for your kind feedback. We’re delighted to hear you found the team professional and friendly, and the clinic easy to access. Your recommendation means a lot.

Best wishes,
Dilly

Noté 5 sur 5 étoiles

Very friendly receptionist

Very friendly receptionist. Everything explained very well.

13 mars 2026
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Réponse de VeinCentre - Colchester

Hi Gill,

Thank you for your review. We’re glad to hear you received a friendly welcome and that everything was explained clearly during your visit.

Best wishes,
Dilly

Noté 5 sur 5 étoiles

Great experience

Great experience, from arrival to departure. The whole team were excellent, cannot fault anything at all. Highly recommended.

7 mars 2026
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Réponse de VeinCentre - Colchester

Hi there,

Thank you for your lovely feedback. We’re delighted to hear you had such a positive experience from arrival to departure and that the team looked after you so well.

Best wishes,
Dilly

Noté 5 sur 5 étoiles

I was nervous about my initial…

I was nervous about my initial consultation. Right from reception to the end of my consultation, I was welcomed in a warm, professional manner, which helped me relax. All my future treatments were explained and my questions answered with kindness and compassion. I left feeling confident in my next steps for treatment.

7 février 2026
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Réponse de VeinCentre - Colchester

Hi there,

Thank you for your feedback. We’re pleased to hear everything was explained clearly and professionally. We look forward to supporting you through the next steps.

Best wishes,
Dilly

Noté 5 sur 5 étoiles

Very friendly welcome

Very friendly welcome. I felt entirely at ease. The result is, the pain I had in my left leg has completely gone . Still have some swelling, gradually getting better. Very happy with the whole experience.

12 octobre 2025
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Réponse de VeinCentre - Colchester

Hi there,

Thank you for your review. We’re really pleased you felt at ease and that the pain in your left leg has completely gone. It’s great to hear the swelling is improving and that you’re happy with the overall experience. Please do let us know if you have any questions in the meantime.

Best wishes,
Dilly

Noté 5 sur 5 étoiles

Attentive support from all staff

Every step of the way The Vein Centre in Mark's Tey, COLCHESTER and the Central response team have been exemplary. The first session was very comfortable and staff were very good at putting me at my ease and carrying out the work efficiently, and effectively. It was a great experience and now, some 3mths later, everything from that session is looking good and better than I could have hoped for. No more cramps behind my left knee thanks to the injections that side!
My second session to tidy up 'remains' on my right leg went well too and a slight wobble I had with confidence in progress was quickly put to rest by the Central reception. After a photo sent over by email, home treatment was advised by the surgeon and I was back on course...all within the hour.
I could not be happier with the outcome and look forward to my next treatment on the left leg.
Highly recommended.

1 octobre 2025
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Réponse de VeinCentre - Colchester

Hi there,

Thank you for your wonderful review. We’re thrilled that the team supported you so well through both sessions and that your results exceeded your expectations. It’s fantastic to hear you feel confident and happy with your outcome.

Best wishes,
Dilly

Noté 5 sur 5 étoiles

A good experience

At each point the information given was clear and easy to understand.
Staff were lovely, treatment was simple.
I wish I’d looked into this years ago.

29 octobre 2025
Avis spontané
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Réponse de VeinCentre - Colchester

Hi Lesley,

Thanks so much for your review! We're pleased to hear that the team were lovely and you had a good experience.

Merry Christmas! 🎄
Thanks, Hannah

Noté 5 sur 5 étoiles

Fantastic, fuss free service.

From booking, consultation and through to treatment at the Colchester Centre, the service was fantastic, fuss free and I totally felt at ease with Mike and his team.

25 octobre 2025
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Réponse de VeinCentre - Colchester

Hi there,

Thank you for your review. We’re glad your experience at the Colchester Centre felt smooth, fuss free and reassuring throughout.

Best wishes,
Dilly

Noté 2 sur 5 étoiles

You don't always get the results your told unless you keep paying over and over again to line their pockets

I found this company were definitely only in it for the money , from my first visit the reception were very off with me until I put the £500 deposit down then their attitude soon changed , and on the day of treatment they were overly nice , then one of the receptionist actually stated to bad mouth about a patient that had just gone upstairs- seriously how unprofessional ! I had the most expensive treatment - as obviously I knew they would say that's what I needed - I only had 2 small veins that I needed treatment on . Then on the second visit - more money I had the have sclerotherapy and was told that would be all I needed , but 4 months later the vein is still there , so I contacted them again to see how long before the vein would go , and was told I can see the consultant again - for a price and to have more treatment - even more money - so how many treatments for a small vein ? The price could be endless - maybe if it was done properly your clients wouldn't be out of pocket.
I'd never use them again and feel I totally wasted over £4000 as I never got the result I was told I'd get .

11 novembre 2025
Avis spontané
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Réponse de VeinCentre - Colchester

Hi Kerry,

Thank you for sharing your feedback and we’re really sorry to hear that your experience didn’t meet expectations. We’d like to reassure you that all our Vascular Consultants are highly qualified specialists with many years of dedicated medical training and experience. Any treatment recommendations are always based on a thorough clinical assessment, including your detailed ultrasound scan, and never for financial reasons.

We’re also very sorry to hear about your experience with our reception team. This isn’t the level of warmth and professionalism we usually provide and are known for, and your comments will therefore be shared with the team so we can address this directly.

Our Regional Clinic Manager will be in touch with you soon to discuss your experience in more detail as we’d really value the chance to listen, learn, and see how we can better support you going forward.

With kind regards,
Dilly

Noté 5 sur 5 étoiles

Excellent service

I was very apprehensive about my treatment but they were very reassuring and it was done quickly and painlessly

1 juillet 2025
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Réponse de VeinCentre - Colchester

Hi Deborah, thank you for your lovely review. We’re delighted to hear that our team was able to reassure you and make the treatment feel both quick and painless. We know it’s natural to feel a little apprehensive beforehand, so it’s great to know you left feeling so positive about your experience.

Warm regards,
Dilly

Noté 5 sur 5 étoiles

Very quick appointment

Very quick appointment. Everything explained clearly

20 septembre 2025
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Réponse de VeinCentre - Colchester

Hi there, thank you for your review. We’re so glad you found your appointment efficient and that everything was explained clearly to you. Providing clarity and reassurance is always a priority for us.

Best wishes,
Dilly

Noté 5 sur 5 étoiles

Very good & informative

Very good & informative, the whole experience was excellent

19 août 2025
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Réponse de VeinCentre - Colchester

Hi Raymond,

Thanks so much for your feedback! We’re so pleased to know that the experience was both informative and enjoyable for you. We believe in transparency at every step, and it’s great to hear it made a difference. We hope your journey continues to go smoothly!

Best wishes,
Dilly

Noté 5 sur 5 étoiles

Varicose Veins

I have felt self conscious of the varicose veins on the back of both legs for many years, never leaving the house in shorts or skirts that would show my lower legs. Only ever wearing shorts abroad where no one knew me. The VeinCentre in Colchester have literally changed my life. I had a consultation at the beginning of year, but didn't have the procedure until 5th July, as I had several long haul flights booked before this. The staff at the centre are all amazing, special mention to Karen on reception, her tea, biscuits and welcoming manner are all just perfect. On the day of the procedure Mike Delbridge was very informative and talked me through each procedure and was very calming as I was a little nervous. Mike and the nurse ( apologies I have forgotten her name) chatted to me the whole time to take my mind off what was happening. I had EVLA & Foam Sclerotherapy. I was called by the clinic a few days later to check up on how I was feeling. After I removed the stockings 7 days later I could already see a vast improvement in both legs, and once the bruising had died down, I was amazed by the difference in my legs and I have been out in shorts all the time!! I attended on 19th Aug for my follow up and had a little extra foam sclerotherapy. I am extremely please with the outcome of my visits to the centre and wish I had my varicose veins sorted earlier. The clinic is well worth attending - I cant thank the staff enough for helping me get my confidence back in wearing summer clothes again.

5 juillet 2025
Avis spontané
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Réponse de VeinCentre - Colchester

Hi Leanne,

Thank you so much for taking the time to share your journey in such thoughtful detail, we’re absolutely thrilled to hear how transformative your experience has been.

It’s wonderful to know that you felt calm and cared for throughout, especially with Mike and the team chatting you through the procedure. We’ll be sure to pass on your kind words to the nurse and Karen as well.

Seeing your confidence return and knowing you’re back in shorts and summer clothes is exactly the kind of result we love to hear. Thank you again for trusting us and for your lovely feedback, we’re so pleased we could help you feel like yourself again.

Best wishes,
Dilly

Noté 5 sur 5 étoiles

Very happy and thankful

Very happy.. I was soo nervous but lovely ladies and very nice doctor Mike took care of me… I was in so much pain and now it’s all gone. Any time I had a question they were so helpful.. thank you so much . Highly recommend

19 août 2025
Avis spontané
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Réponse de VeinCentre - Colchester

Hi Alexandra,

Thank you for your lovely feedback! We’re so happy to hear that the team was able to ease your nerves and most importantly that the pain you had is now all gone.

Best wishes,
Dilly

Noté 5 sur 5 étoiles

Brilliant service

Such friendly, well informed, helpful people especially the lady who greeted me before seeing the doctor.

2 août 2025
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Réponse de VeinCentre - Colchester

Hi Elaine,

Thank you for your kind words! We're really glad you felt welcomed and well looked after, especially by our receptionist. We'll be sure to pass on your lovely feedback.

Best wishes,
Dilly

Noté 5 sur 5 étoiles

Everything went smoothly and to…

Everything went smoothly and to plan.Staff were very helpful and obliging and performed their tasks well. As I have been told that veins sometimes take months to dissolve I cannot confirm everything has been a 100% success.

29 avril 2025
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Réponse de VeinCentre - Colchester

Hi Sophie,

Thank you for sharing your experience, we’re really glad to hear everything went smoothly and that you felt well looked after by the team. Thank you for choosing VeinCentre!

Best wishes,
Katie

Noté 5 sur 5 étoiles

I had excellent care

I had excellent care. I know longer feel any pain in my legs and I’m know longer embarrassed to wear dresses. My only regret is that I didn’t have the procedure done sooner.

2 avril 2025
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Réponse de VeinCentre - Colchester

Hi Sue,

Thank you so much for sharing your experience. We're thrilled to hear that you're now free from pain and feeling confident in dresses again! Wishing you continued comfort and confidence.

Best wishes,
Katie

Noté 3 sur 5 étoiles

At the present I'm disappointed with…

At the present I'm disappointed with the result of the procedure. However, it may take up to 6 months for the result to be fully noticeable. I'm giving it that amount of time before commenting further.
All the staff medical at Marks Tey were very pleasant, reassuring helpful and professional. The admin. staff were too although the liaison between Marks Tey and the head office is woefully inadequate and caused me stress and many phone calls and emails to sort the matter put. The person at the Vein Centre dealing with the problem was very helpful in obtaining a satisfactory result.
Marilyn Hooper

21 février 2025
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Réponse de VeinCentre - Colchester

Hi Marilyn,
Thank you for taking the time to share your experience with us. We're sorry to hear you're feeling disappointed at this stage of your treatment journey. It can sometimes take a little time to see the full benefits and we’re here to support you along the way. A member of our team will be in touch shortly to follow up and see how we can help further.
Warm regards,
Katie

Noté 5 sur 5 étoiles

I had the best experience at the…

I had the best experience at the Veincentre Colchester. The team made me feel so at ease and comfortable throughout. Mike Delbridge & Liz were so friendly and informative at the consultation I booked straight away. The ladies at reception were great too! During my procedure they distracted me with conversation and I found myself laughing throughout. The procedure went perfectly. I am very excited to see the results. Thank you so much! Katrina

29 avril 2025
Avis spontané
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Réponse de VeinCentre - Colchester

Hi Katrina,

Thank you for such a lovely review! It’s fantastic to hear that you had the best experience with us and that you felt comfortable and well looked after from start to finish. We're thrilled everything went smoothly and that you were able to feel relaxed. Wishing you all the best and we can't wait to see your results!

Wishing you the best,
Katie

Noté 5 sur 5 étoiles

Reassuring

Very friendly receptionist and Doctor/nurse were very professional and reassuring.

22 avril 2025
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Réponse de VeinCentre - Colchester

Hi Dennis,

Thank you for your feedback. We're glad to hear you felt reassured and well looked after by the team. It's great to know the experience was a positive one from start to finish.

Wishing you the best,
Katie

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