The staff were all friendly and made me fill completely comfortable. I had my first treatment in December 2025 and follow up treatment February 2026. The treatment was at the Tunbridge Wells clinic b... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementOxford House, 15-17 Mount Ephraim Road, TN1 1EN Tunbridge Wells, GB
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Lisez les avis des autres
The consultant explained everything in detail and what the expect and what it may cost. Very pleasant conversation.
L'entreprise a répondu
I had unsightly veins on my legs And my circulation was really bad Since my procedure legs look much better and better colour Takes time for veins to settle down Would recommend having it d... Voir plus
L'entreprise a répondu
The quality of service from reception to nursing and all the way up to Dr. Nung R. @T. Wells clinic. Exceptional work and very well explained throughout. Amazing team, giving patients like me a gre... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
VeinCentre are the UK's largest vein specialist with over 40 clinics nationwide. Varicose Veins | Thread Veins | Venous Ulcers
Coordonnées de contact
Oxford House, 15-17 Mount Ephraim Road, TN1 1EN, Tunbridge Wells, Royaume-Uni
4,3
Excellent
24 avis
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A répondu à 97 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Well organised
The consultant explained everything in detail and what the expect and what it may cost. Very pleasant conversation.
12 septembre 2026
Réponse de VeinCentre - Tunbridge Wells
Hi Maryne,
Thank you for your review. It’s great to hear that your consultant took the time to explain the treatment, what to expect and the costs, and that you enjoyed your conversation.
Best wishes,
Dilly
Stole my appointment
I was struggling to find a parking spot and was 8! Min late and they cancelled my appointment!! Funny enough they wrote me in the morning if i could come earlier, apparently the consultant had some other plans than to attend to their patients (paid in advance)
19 juin 2026
Avis spontané
Réponse de VeinCentre - Tunbridge Wells
Hi there,
Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and understand how frustrating it must have been to arrive for your appointment and find that it had been cancelled. This is clearly not the service or experience we normally provide for our patients.
We’d really like the opportunity to understand what happened and investigate this further. Unfortunately, we’re unable to identify you from the details provided in your review, so please contact our team on 01782 753960 or email patientcare@veincentre.com so we can discuss this with you directly.
Kind regards,
Dilly
Tunbridge Wells Clinic
The staff were all friendly and made me fill completely comfortable. I had my first treatment in December 2025 and follow up treatment February 2026. The treatment was at the Tunbridge Wells clinic by Dr Leto Mailli who was very professional. I,am writing this now because 6months later I can see a complete difference in my leg. This is roughly the timescale that was explained to me at the consultation before surgery.
Would highly recommend the Veincentre.
2 février 2026
Avis spontané
Réponse de VeinCentre - Tunbridge Wells
Hi Rich,
Thank you for taking the time to share your experience. It’s wonderful to hear you felt comfortable throughout your treatment with Dr Mailli and that the results have continued to develop as expected.
Thank you for recommending VeinCentre!
Best wishes,
Dilly
Very professional felt was in safe hands
Office very professional, easy to make the appointment: Consultant really knew her specialty and most importantly was a genuinely caring person when it came to follow up!
8 août 2026
Réponse de VeinCentre - Tunbridge Wells
Hi Ian,
Thank you for your kind review. We’re pleased you found the whole process professional and straightforward, from arranging your appointment through to your consultation.
It’s particularly lovely to hear that your Consultant’s genuine approach continued through your follow-up too.
Best wishes,
Dilly
A thankyou from Gabi
I used the vein centre in Tunbridge wells, I had the most loveliest of people look after me and I couldn’t have felt more at home! I’m amazed with my results and I highly highly highly recommend these to anyone! Thankyou so much!!!
10 juillet 2026
Avis spontané
Réponse de VeinCentre - Tunbridge Wells
Hi Gabi,
Thank you for your wonderful feedback. We’re delighted to hear you felt so well looked after by the team in Tunbridge Wells and that they made you feel completely at home.
It’s fantastic to know you’re amazed by your results. Thank you so much for your recommendation and for taking the time to share your experience.
Best wishes,
Dilly
Very impressed
Very impressed. Fully informed and feel that everyone is very professional.
23 avril 2026
Réponse de VeinCentre - Tunbridge Wells
Hi Catherine,
Thank you for your kind feedback. We’re so pleased to hear you felt fully informed and found the team professional throughout your visit.
Best wishes,
Dilly
Highly recommended Five Star
First class and professional service from all the staff at TW, Many Thanks
21 janvier 2026
Réponse de VeinCentre - Tunbridge Wells
Hi Des,
Thank you for your wonderful feedback. We’re delighted to hear you received a first-class, professional service from the whole team.
Best wishes,
Dilly
Friendly and helpful receptionist
Friendly and helpful receptionist, consultant was very clear with all the information that she gave me, and honest about results. I felt comfortable and look forward to having the treatment.
26 janvier 2026
Réponse de VeinCentre - Tunbridge Wells
Hi Jo,
Thank you for your feedback. We’re glad the receptionist made you feel welcome and that your consultant was clear and honest about what to expect. We look forward to welcoming you back for treatment.
Best wishes,
Dilly
Efficient and polite medical and…
Efficient and polite medical and reception staff. Everything explained clearly.
12 janvier 2026
Réponse de VeinCentre - Tunbridge Wells
Hi Cheryl,
Thank you for your feedback. We’re pleased to hear you found both the medical and reception teams efficient, polite and clear in their explanations. We really appreciate you sharing your experience.
Best wishes,
Dilly
Réponse de VeinCentre - Tunbridge Wells
Hi Georgina,
Thank you for your kind words. We’re delighted to hear you experienced a service that was not only efficient but also caring and thorough.
Best wishes,
Dilly
Everyone made me feel welcome
Everyone made me feel welcome, especially as I was nervous. Explanations were clear and kindness throughout.
2 octobre 2025
Réponse de VeinCentre - Tunbridge Wells
Hi there, thank you for your kind words. We’re delighted that you felt so welcome and well cared for, especially when you were feeling a little nervous. It’s great to know everything was clearly explained and that our team’s kindness helped put you at ease.
Best wishes,
Dilly
Friendly and knowledgeable team
Friendly and knowledgeable team, I was cared for since the first enquiry until the end of the consultation. Dr Leto Mailli and her assistant Sarah were lovely throughout. I am now deciding on the dates for my EVLA operation.
11 septembre 2025
Réponse de VeinCentre - Tunbridge Wells
Hi Anna, thank you for your kind words. We’re so pleased Dr Leto and Sarah made you feel cared for and we wish you all the best as you plan your upcoming treatment.
Warm regards,
Dilly
Great service
Very welcoming when you arrive explained everything very good service waiting on the results
5 août 2025
Réponse de VeinCentre - Tunbridge Wells
Hi there,
Thank you for your lovely feedback! We're so pleased to hear you felt welcomed and well-informed during your visit. It’s important to us that every patient feels comfortable and supported throughout their journey.
Best wishes,
Dilly
Réponse de VeinCentre - Tunbridge Wells
Hi Sandra,
Thank you for your feedback. We’re pleased to hear you had a positive experience and that everything was explained clearly.
Best wishes,
Dilly
Just professional.
24 juin 2025
Réponse de VeinCentre - Tunbridge Wells
Hi Gary,
Thank you for your review. We’re so pleased to hear you found our team professional. We loved welcoming you to VeinCentre.
Best wishes,
Katie
Excellent treatment
6 janvier 2025
Réponse de VeinCentre - Tunbridge Wells
Hi Christopher,
Thank you for your kind feedback. We're so pleased to hear you were happy with your treatment. We loved welcoming you to Veincentre!
Wishing you the best,
Katie
Lovely friendly staff took excellent…
Lovely friendly staff took excellent care of me throughout my treatment
28 janvier 2025
Réponse de VeinCentre - Tunbridge Wells
Hi Charlotte,
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our team. Your comfort is our priority, so we are so happy to hear we could make you feel so well looked after.
Best wishes,
Katie
The surgery was professional and…
The surgery was professional and considerate. However, recuperation time was not accurate. I was unable to work for two weeks due to pain after surgery.
8 novembre 2024
Réponse de VeinCentre - Tunbridge Wells
Hi Annie,
Thank you for sharing your experience. We’re glad to hear that you found the surgery professional and considerate. We're sorry to learn that your recovery took longer than expected, everyone's experience can vary. Whilst we aim to provide timeframes, some patients may need a little longer to get back into normal activities. If you are still concerned, please speak to our lovely team directly on 01782 753960 who would be happy to help – we’re here to listen and support you throughout.
Wishing you all the best,
Katie
The quality of service from reception…
The quality of service from reception to nursing and all the way up to Dr. Nung R. @T. Wells clinic. Exceptional work and very well explained throughout.
Amazing team, giving patients like me a great experience & results.
Thank you ❤️
26 novembre 2024
Avis spontané
Réponse de VeinCentre - Tunbridge Wells
Hello,
Thank you for you review, especially about our Tunbridge Wells team. Your kind words mean so much to us. We are so happy you had an amazing experience with us and that you have had the transformation you deserve!
Best wishes,
I had unsightly veins on my legs
I had unsightly veins on my legs
And my circulation was really bad
Since my procedure legs look much better and better colour
Takes time for veins to settle down
Would recommend having it done
Receptionist very professional and dr Mailli and her colleague very reassuring
Caring of treatment they perform
22 juillet 2024
Avis spontané
Réponse de VeinCentre - Tunbridge Wells
Hi Christine,
Thank you so much for your feedback. We are so pleased to hear that you are happy with your experience and results following your treatment with us. Knowing that we could help you achieve such great results makes everything we do worthwhile.
Best wishes,
Katie
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