Venty was amazing with my return I received a rapid response when I let them know my fan had stopped working and a rapid replacement. Outstanding customer service!
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Lisez les avis des autres
Loved Venty fan b4. Went on over 12 cruises & always worked great, finally broke at pivot by fan blades. Contacted Venty & was out of warranty & no replacement part. Customer service was awesome. Mad... Voir plus
My CozyPod remote failed after a year and outside of the warranty. A very helpful support person walked me through a number of different attempts to diagnose and fix the remote. These were all unsucc... Voir plus
I purchased 4 venti fans 2 clip fans and 2 extension fans. They work great, both styles batteries run times are as advertised. Unfortunately one of the fans quit working and Venty had a replacement fa... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
At Venty, we’re passionate about creating beautifully designed, intuitive products that enhance everyday life. We obsess over the details—from how something feels in your hand to how seamlessly it fits into your lifestyle. We invest heavily in research and development because we believe that great design starts with a deep understanding of real-world needs. We don’t cut corners. We don’t chase trends. And we never release a product unless we’re genuinely proud of it. Our goal is simple: to set a new standard for what portable comfort and cooling can be. Whether you're camping off-grid, working remotely, or just enjoying your backyard, we’re here to bring you smart, reliable products that deliver—again and again. Welcome to Venty. Design-forward. Innovation-driven. Built to last.
Coordonnées de contact
Etats-Unis
- support@ventyfan.com
- ventyfan.com
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Great customer support
I reached out to Venty regarding an issue with my heater.
They were able to give me the information needed to correct the problem.
No complaints- received as ordered
My experience was amazing
My experience was amazing. I ordered my Venty fans and they were shipped amazon, well amazon delivered them to an unknown location and just toke a picture of the fans in the snow unknown location. So I get home ask the neighbors, no luck. Inreach out to Venty fans and tell them and with in a couple of days shipped my product to my door. Awsome job love the customer service.
Venty Fan
From the online order through tot he delivery, was faultless, excellent communication throughout the process, upon receiving the Fan, it is amazing, everything the online advert said and more, highly recommend this company and it's products.
AMAZING Customer Service!!!
Another great color
This is my 8th Venty fan. The fans are awesome! They are lightweight and are very powerful. I bring my fan everywhere with me. I keep one in the car and one by my bed. The others all live in other parts of the house. I never want to be too far away from a fan. The new mint color is beautiful.
I purchased two fans
I purchased two fans, but one was defective. After following the proper procedures, the company assisted me in obtaining a replacement, and now both fans work perfectly. Thank you so much for all your help.
Extremely helpful in replacing my…
Extremely helpful in replacing my cozy’s that no longer works.
I was checking on my order because I'm…
I was checking on my order because I'm going to be in the hospital and I wanted to let somebody know when to order approximately should be delivered and I forgot It was a pre-order but your customer service got back to me immediately That's wonderful this day and age thank you
HERE IS THE 5 EMAIL I SENT TO YOU ABOUT…
HERE IS THE 5 EMAIL I SENT TO YOU ABOUT MY FAN PLEASE ADVISE WHAT YOU ARE GOING TO DO FOR ME. AND STILL NO RESPONSE FROM THEM.

Réponse de Venty Fan
I love my Venty Fan!
Great products!
I have the smaller clip fan and the larger one. My family loves them. We take them on trips, my kids love the light feature (perfect nightlight), the bigger one can charge my phone, and the quality is great they don’t feel like one of cheap ones you get and only last you for a bit. Plus they have great customer service!
Overall 12 out of 10.
The only thing is I wish they made one that would attach to a double stroller. The smaller can clip on but it’s not perfect. It clips on perfect to my wagon. Anyways that’s my only complain.

Réponse de Venty Fan
Venty is the absolute apex of portable…
Venty is the absolute apex of portable fans. Delivery was fast. You can also get it off Amazon but they will warranty up to a year if you buy it on their page. A++++
They Have no stock to send out.
They keep sending emails to buy their products.
When I've tried to buy two items both are out of stock.
I'm glad I've seen the bad reviews now,as I won't buy direct from this company.
The owner was very rude to the backers on Kickstarter.
They don't seem like they're running a proper business.
Just getting funding from Kickstarter all the time.
Best advice is to avoid this business,as other reviews have stated they don't send out the products fast enough.

Réponse de Venty Fan
Buying at your own Risk from Venty Fan Company
I had type out message to reach out to you guys out there of the Risk of buying Venty Fan Company. Looks like I’m not the only one who post this .
Recently I had purchase fan from Venty Company, normal what you guys will expect is the next day or the second day to ship out with shipping ID or an update regarding your item.
I had waited about 13 days not a single movement from them, Looks like it’s a scam company who fund up using Kickstarter. When I look into they protocol of shipping they say will hold to stock ??? What kind of situation it this when you had announce the whole world you are selling yet can’t compromise to reply email hence not ship out .
I hope this will helps you guys before buying any product from them .

Réponse de Venty Fan
they lie about battery life
i’ve had my fan less than four or five months, and the battery life was terrible so I shipped it back to the company on the 31st of last month, it took over 10 days to get to Vegas, and once they received it, I emailed them to let them know and they said within 3 to 4 days they would get back to me but now it is the 19th and I have not heard anything other than them replying to tell me they would still get back to me.
I went and bought another fan from target, only used the charger. It came with, the proper power cube they say to use, and the proper outlet wattage, have charged it for over eight hours, two hours, six hours, tried everything and ran it on full power for less than 10 hours last night and it died. They claimed that they can last 24 to 48 hours plus. I saw an Instagram ads that’s how long they are supposed to last and when I wrote to the company, they said maybe 48 hours max, and I had Took a screenshot Of the company replying on Instagram to show them on email that their company directly told me that’s how long the fan would last. But all they said is OK will take a look at it.
It’s been three weeks
They lie about their battery life. Not worth $80 and now I’ve spent over 160 on two. I never use the phone charging or light feature so if it’s not lasting more than 10 hours, it’s not even worth it

Réponse de Venty Fan
Don't buy anything from this company
Don't buy anything from this company. They build their products off money raised from Kickstarter campaigns they never follow through on. Backed their latest product, the cozy pod, that was supposed to ship in March. It's now halfway through August and they don't return emails, respond to messages, and have left thousands of people in the dark and out hundreds of dollars. It's a shady way if doing business and we shouldn't reward it. Boycott this company.

Réponse de Venty Fan
Avoid
Avoid
Brought 2 of these . One was faulty. Tried to get a replacement they refused . No idea why . I'm not impressed at all with them .
Huge "fan"!
Call me a big "fan"! Sorry, had to get that one out there. But I love the versatility that this fan offers. The light, the seamless remote control and ability to charge cannot be understated. Not to mention, the portable carrying case makes it less of a chore to lug around on outings than other products. The minimal design also adds to the "summer" aesthetic and frankly it makes me want to show it off whenever I bust it out in front of friends. Sure to impress and keep friends, pets and loved ones cool for the summer!
Useless direct sales, save yourself the trouble and buy from amazon!
Ordered a fan on 12 June, recieved confirmation email stating 5-7 days but nothing else. Chased Venty team 22 June, no response. Terrible customer service. Just buy it from Amazon!
Over 4 weeks after ordering still no…
Over 4 weeks after ordering still no fan! Have emailed several times and each time being told it’s out for delivery so basically being fobbed off. Absolutely terrible service
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