Verify Online Avis 

Allen was very helpful and very kind in expaining the process. He was very patient and indeed clear in his advise provided. He answered every email with regardless of the time at night.

Verify Online is simple to use, I came across a problem after I paid for a check, and contacted customer support team. Allen was extremely helpful and helped me resolve the problem quickly on a Saturday. Top customer service and will highly recommend!

Very good responses and quick to sort out any queries. All I would say is there is a lot of hidden costs which was okay for me because of the desperate nature of me needing a DBS certification. But considering it can be done for free elsewhere but for a longer wait, I think the price was overpriced.

It could be ok if everything was transparent.
You'll feel caught in a trap because you have to pay verify online to be verified ( I did not know that would incur another cost to get what you need) Theres a lot of ID verification like taking a photo of your front door. You need a verifier so have them there with you. You need an upto date bill.. thank god I had my C.Tax bill as my other bills are online. The whole process is different. You're paying for 3rd party assistance also.
I came across Allen who dealt with my concerns in a timely professional manner. I didn't expect it.
He was great. Helpful and polite, which is what you're grateful for after such a process.Verify Online may well want to choose their buddying up partners better to not be tarred with the same brush!!! Overall I would have saved myself a lot of time and money if I'd have just gone through the normal channels via the Govt website for £48. I'm an idiot. Lessons learned though.

Thanks Allen.

The Allen was very professional and I really appreciate it. He made the process very easy.

I literally had great experience with Support team member named Allen. She is really well trained in dealing the problems of customers. I was unable to proceed with my application and got frustrated at one point that I asked for my money back but Allen remained calm and supportive throughout the day and changed my mind and helped me in solving my problem. She is really great.

ALLEN WAS VERY HELPFUL AND VERY PROFESSIONAL. HE HELPED ME IN EVERY STEP ON THE WAY AND HE WORKED HARD EVEN ON SUNDAY !!! HIGHLY RECOMMENDED.

I MUST SAY THAT THE WEBSITE IS VERY COMPLICATED AND IT WOULD BE USEFUL IF YOUR PHONE WORKED AGAIN AS IT SEEMS THAT COMPANY STACK WITH THE SAME MESSAGE RECORDED WHEN COVID HAD ARRIVED 😂

Allen from Custemer service's helped all my queries and went above and beyond. Just the type of person you need when handling queries goes the extra mile

I was replied to quickly, even though I was concerned, as you can only contact this company via email. Allen even replied to me out of hours at 8 pm, which I was impressed with. My verification was dealt with quickly and the small issue I had was resolved. So far, I can recommend them.

I struggle with all the tech side of completing things on line and find it very stressful.
Allen from your customer support team was so helpful and extremely patient with me until I was finally successful.
I’m a teacher and need an updated DBS so was grateful to finally get it sorted.
Many thanks to Allen

I received a very quick response from Allen.
Allen knew exactly what needed happen to deal with the issue i faced.
He provided me with a refund to compensate for the unnecessary steps I had taken.
He helped and supported me complete my verification quickly and efficiently.

Fast and efficient

I have major problems with my verification and struggling being in a foreign country. I emailed Allen and his time of reply was very quick. The response and the guidance I received were fast, efficient and easy to understand. I now have mp documents successfully verified.

I had a great experience with verify online. It didn't take much time to fill in your details and get a certificate. I did had issues with what documents need to uploadbut the customer support team member Allen helped in to resolve the issue.
It deliver what has been said.

I had issues with the online service as I was offshore but Allen the customer service rep sorted it straight away, credit to himself and the company

Superb service from Allen particularly on a Saturday morning. He guided me through a very confusing process and his quick response allievated a lot of stress on my part. Would thoroughly recommend Allen at Verify Online.

Oh my Gosh,I've just looked at the 1 star reviews, these people are complaing about another company on Veafy site ,so damaging ,I feel really sorry for Veafy,I doubt any one coukd justify a 1 for Veafy.
Amazing company,amazing owner and amazing food.
I hope Tendai you can stop it,you don't deserve it.

ALLEN, Thank you so much for your help, it means alot to me, you have helped me and saved a lot of time and effort.
You have given exceptional customer service without any doubt.

The customer service was excellent I have a faulty camera on my phone and Allen sent a link for secondary document request and I was able to fix the problem straight away, the links are very hard to use and if you do not have a camera it can make things difficult but thanks to customer support this has now been rectified.

Overall a very good experience with verify online. Allen was able to help me complete my verification and answered all my questions super quick! Thank you Allen.