Michael in Motorcycle Sales made my experience in purchasing a Honda GB350S very easy. Luckily they had a used bike for sale which I was offered a test ride which I accepted. I ordered a new bike whic... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Michael in Motorcycle Sales made my experience in purchasing a Honda GB350S very easy. Luckily they had a used bike for sale which I was offered a test ride which I accepted. I ordered a new bike whic... Voir plus
L'entreprise a répondu
I just wanted to say thank you for the outstanding service you've provided throughout the purchase of my new motorcycle. From start to finish, you've been incredibly professional, helpful, and... Voir plus
L'entreprise a répondu
I visited Virtue BMW in Shipley in June to throw a leg over a bike I’d been thinking about for a while. Walking into the dealership I was welcomed by Fiona who asked if she could help with anything,... Voir plus
My dealings with the sales rep Michael Shaw has been excellent with no pressure what so ever to purchase a bike, just good advice on what options are available to me, making the whole process very e... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 85 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Richard, and the whole experience , was very high quality indeed
In 40 years of motorcycling...the best I have come across

Réponse de vertumotorcycles.com
The whole process was very easy and Michael was excellent always contacted me when he said he would. I loved the video not sure how many times i watched too many probably.
Definitely recommend, excellent service

Réponse de vertumotorcycles.com
Luke at Stockton is a very good sales person to deal with. The welcome we received and the deal he put together was better than Honda Newcastle by a long way. Once again thank you for your service and professionalism and courtesy. The delivery process was seamless. Kevin was polite chatty and so friendly it was a pleasure to speak with him. The communication and “progress” calls are very well received. Chris was also very understanding when paying the balance. He promised a text when monies had been received and sure enough a call and a text is what I got. Thank you this will not be my last bike from yourselves.

Réponse de vertumotorcycles.com
Great communication from salesmen and very knowledgeable bike was prepared to a high standard and delivered to my door

Réponse de vertumotorcycles.com
Top notch experience at Grantham branch, popped in Monday for a bike, extra bits put on Tuesday, bike delivered Wednesday. I’ve been before and bought a bike and it’s always been a 5 star service. Cheers Adam for your help, for me I can recommend them highly. Thanks.

Réponse de vertumotorcycles.com
Just purchased a new 1300GS from Vertu Sunderland. Very easy smooth process helped along by Steve Brown.
Regular updates, some discounts on the new bike and a fair trade in made it an easy choice especially with full luggage thrown in as a part of the deal.
Wouldn’t hesitate to buy again from this dealer

Réponse de vertumotorcycles.com
Vertu BMW Shipley, very friendly, helpful reception and bike sales staff. We are delighted with our BMW F900R purchase and Honda trade in experience.
Thank you.

Réponse de vertumotorcycles.com
The team vertu honda motorcycles made buying my new motorcycle a pleasure. They made everything easy and straight forward and always asking if theres anything else they can do for me. Adam did a fantastic job at looking after me and even now I have left the dealership has said he is there for the future to help if I need him.

Réponse de vertumotorcycles.com
From speaking on the phone to visiting the showroom at Ducati Sunderland Neil Coates was very attentive & answered all my questions & filled me full of confidence with his knowledge, Very easy going & no pressure, How a purchase should be. A big thank you to Neil & all at Ducati Sunderland.

Réponse de vertumotorcycles.com
Top place to visit . Purchased a new bike no pressure just reassurance time to think and take in the purchase. Adam guided me without a hard sale. Delivery was quick and supplied by an equally professional guy with lots of knowledge and experience thanks

Réponse de vertumotorcycles.com
I have now bought 3 bikes from Vertu Stockton and on each occasion the service and support has been excellent. I would thoroughly recommend them to sny prospective buyers.
Without doubt Vertu Honda Stockton, were excellent to deal with. From my first enquiry right through to delivery of my bike was first rate. I've bought many bikes over the years both privately and through dealers and it's my opinion Vertu have been the best. The bike price was very competitive. I got a detailed video as I stay some distance away. Communication was good all the way through. The bike was delivered right on time as arranged. It is in immaculate condition as described. All paperwork was spot on. If you are looking for a bike and like me was a bit nervous buying without physically seeing the machine then I can absolutely recommend them.

Réponse de vertumotorcycles.com
Had an excellent experience from start to finish ,Stephen the salesman was really friendly and helpfull, keeping me well informed every step.

Réponse de vertumotorcycles.com
Vertu BMW motorad @Sunderland must be one of the best motorbike dealers going. Not just with regards to their products and range of bikes but their customer service. Its something about their staff that just pulls you in, they are warm friendly and not too pushy. Keen to get a sale obviously but not at the expense of stepping over the line. I've bought 4 bikes off them now over the last 10 or so years, prior to that I had some real questionable and stressful dealings with other dealers, not the case with Vertu Sunderland. I wouldn't go anywhere else (unless I change brand) and Rob Fleming in particular was a real pleasure to deal with

Réponse de vertumotorcycles.com
I had the best experience one can ever have!
Im new to the motorbike world, and i found a bike online on the website i wanted. They were happy to invite me in for a view and what a great customer service i experienced from the start! They where happy to talk about everything, friendly, fun, relaxed! There was never any pressure. I went home to have a think and contacted them again, had a second view and made my decision.
They made the whole process very smooth, great communication, better then most i would say. Very kind. Very understanding, very helpful!
I loved the whole experience and ofcause i love my bike! My very first bike! I collected my bike yesterday, as they kept it for me over the Christmas, allowing me time to get a cover and other necessary things in the meantime.
As a business owner myself I highly value customer service and I would give my customers the same feeling as I was given here. I'm very confident that we will be back in the future, as my partner is looking into getting one for himself one day.
Thank you so much for everything!
If you are looking into getting a motorcycle, look no further! This is the place for you!

Réponse de vertumotorcycles.com
Professional, personal and helpful .
Couldn’t ask for a better service.
Even in any moments of difficulty, an attitude of “it’s not about having a problem, it’s about what you do when you have one” creates great customer experience.

Réponse de vertumotorcycles.com
Big thanks to Dave Atkin at Vertu Honda Grantham for sorting me out with a new Honda ADV350 scooter. He negociated a great deal involving a trade in and was extremely helpful throughout. I have bought bikes there before, used their parts annd service departments and have always found them professional and helpful.

Réponse de vertumotorcycles.com
Michael was a joy to deal with, made the whole transaction so effortless despite myself been at work and hard to reach, lovely little walk around video before purchase, would totally recommend

Réponse de vertumotorcycles.com
Friendly and helpful staff. Hassle free buying experience

Réponse de vertumotorcycles.com
Very knowledgeable staff, made the transaction easy and fast. Good customer service and a beautiful product. Thank you Ian & Adam

Réponse de vertumotorcycles.com
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.