Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Great website with a variety of amazing products. Their customer service is brilliant; if there are any issues, they promptly respond. Highly recommended.

L'entreprise a répondu

Noté 5 sur 5 étoiles

As a regular customer I finally decided to leave a review. It's my go to place to order face/eye/hair care. I appreciate variety of products and good price for what your getting (UK drugstore cosmetic... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Bardzo szybka wysyłka. Nawet się nie spodziewałam, że tak szybko zostanie dostarczona. Produkty super i w fajnych cenach. No i to na czym mi najbardziej zależy to dostępność polskich marek, dzięki cze... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Have been buying beauty products from VESA from 2019. Very reliable, trustworthy company. Never had any problems with delivery or product. Love their polish company choices as they have few of my... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de cosmétiques
  2. Boutique de santé et beauté
  3. Boutique de produits diététiques
  4. Magasin de vitamines et compléments alimentaires

Écrit par l'entreprise

VESA is an online Wellbeing & Health Store that offers more than 3,000 natural products with transparent & safe compositions. We have been dedicated to providing hand-picked selection of health, beauty & wellness brands, at best possible value. Our mission is to make health & wellbeing products accessible to everyone, as well as to promote the idea of conscious shopping. VESA CARES for... THE PLANET! In order not to contribute to pollution of the planet, our goal from the start has been to recycle ourselves! We reuse as much paper boxes as possible and packaging fillers are made out of starch which is 100% biodegradable and can be disintegrated under running water. We opted for paper packaging tape which works just as well as regular tape, yet is more friendly to the planet. VESA CARES for... ANIMALS! We try to include as many vegan & cruelty free certified products as possible! This is one of the main criteria we follow when selecting brands to join our portfolio. Just filter by a cruelty free tag & shop the products within the category. VESA CARES for... YOU! YOU are the most important to us! VESA is the place where you can shop safely. Shopping at VESA is quick, easy, and very pleasant! All thanks to a simple and intuitive website, properly selected categories, and an exceptional customer service. Our customer service is always happy to advise.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

571 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Super :)

Bardzo szybka wysyłka. Nawet się nie spodziewałam, że tak szybko zostanie dostarczona. Produkty super i w fajnych cenach. No i to na czym mi najbardziej zależy to dostępność polskich marek, dzięki czemu mogę zamówić wszystko na jednej stronie, gdzie na innych stronach albo jest brak, albo produkt już jest wycofany. Na pewno jeszcze zamówię z tej strony nie raz. Oby nie schodzili z jakości prowadzenia tej firmy. ;)

4 octobre 2023
Avis spontané
Logo de VESA

Réponse de VESA

Hej Paulina! Bardzo dziękujemy za Twoją opinię 💚
Miło nam, że jesteś zadowolona z zakupów u nas 😊

VESA team 😊

Noté 5 sur 5 étoiles

👌👌👌👌

Good quality products always neatly packed. Courier shipments are on time. Everything is a big plus 👌

18 septembre 2023
Logo de VESA

Réponse de VESA

Dear Anna, thank you for taking a moment to write a review for us! We appreciate it! 💚
We are glad that you are satisfied with our service!

VESA team 😊

Noté 1 sur 5 étoiles

Super poor customer service.

Super poor customer service.
I bought oil make up remover that advertised to take make up off easily but it actually just smudged make up all over.
I tried to get help through customer service that told me I don’t know how to use the product and they will not be providing refund or exchange.
I could not believe that any business would expect to grow and be successful in such competitive online market.
Left me feeling like I had no value as a customer whatsoever.

3 octobre 2023
Avis spontané
Logo de VESA

Réponse de VESA

Olivia! Thank you for your feedback!
Each product can work very differently for each person. We haven't had any negative feedback about the product you bought so far.
That is why we wanted to give you a tip on how you can use the oil in a different way. Nobody meant anything bad, or suggested that you don't know how to use the products. Therefore, if any misunderstanding has occurred through our fault, we apologize. It is our goal to help and satisfy our customers.
Before you made this comment you had already received an email with the solution to this issue. Therefore, we believe that this opinion is hurtful, but you have the freedom to express it.
We hope that you find the products that meet your expectations and we hope that you are finally satisfied with the resolution of the situation.
VESA Team 😊

Noté 5 sur 5 étoiles

I recommend

I recommend, fast delivery

21 août 2023
Logo de VESA

Réponse de VESA

Thank you Dawid! We appreciate your feedback! 💚

VESA team 😊

Noté 5 sur 5 étoiles

Fast delivery

Fast delivery, great products. I have to order soon because they are almost finished

21 août 2023
Logo de VESA

Réponse de VESA

Thank you for your feedback! 💚 Have a nice day!

VESA team 😊

Noté 5 sur 5 étoiles

The shop that never disappoints

The shop that never disappoints. Would recommend to anyone who values quality products for everyday care.

21 août 2023
Logo de VESA

Réponse de VESA

Hi Ewelina! Thank you for your feedback! 💚
We are glad you are so happy with our services 😊

VESA team 😊

Noté 5 sur 5 étoiles

Thank you for the excellent packaging

Thank you for the excellent packaging, everything packed with care. Also, I do appreciate little bonus 🥰

15 septembre 2023
Avis spontané
Logo de VESA

Réponse de VESA

Thank you Sandra 💚 We are glad that you are satisfied!

VESA team 😊

Noté 5 sur 5 étoiles

Great natural products and quality.I…

Great natural products and quality.I highly recommend that.I love it and would not exchange it. My skin quality and hair are in best condition ever.

28 août 2023
Logo de VESA

Réponse de VESA

Agnes, thank you for your feedback! 💚 Have a nice day!

VESA team 😊

Noté 5 sur 5 étoiles

Amazing customer service

Amazing customer service. Very friendly and professional. My problem has been dealt with in no time.

28 août 2023
Logo de VESA

Réponse de VESA

Thank you Paulina 💚 We are glad that you are satisfied!

VESA team 😊

Noté 5 sur 5 étoiles

Amazing customer service

I am currently in a process of trial and error with the products. Although the cream and mask doesn't solve my skin issue it was designed for, it still leaves my skin in a healthy condition.
Not many times during my online shoppings I have come across such a wonderful customer service what Vesa has. Please don't change 🙂
Also the products are carefully packed and I love the compostable packing "beans".

8 septembre 2023
Avis spontané
Logo de VESA

Réponse de VESA

Zsófia, we are glad that you appreciate the quality of our service 💚
Great that you are satisfied & we appreciate that you found a moment to write us a review 💚

VESA team 😊

Noté 5 sur 5 étoiles

Great overall experience

Great overall experience! Very fast delivery, nice gift to the order and everything well packed. Highly recommended

23 août 2023
Logo de VESA

Réponse de VESA

Thank you Maria! We appreciate your feedback! 💚

VESA team 😊

Noté 5 sur 5 étoiles

Wonderful customer service

Wonderful customer service, fast service, and amazing products!!! Thanks VESA ♥️

18 août 2023
Logo de VESA

Réponse de VESA

Hi! Thank you for finding a moment to write us a feedback 💚
We are glad that you are satisfied with our service.
Enjoy using the products 💚

VESA team 😊

Noté 5 sur 5 étoiles

Totally recommended!

Wide range of great brands, fast delivery, amazing customer service, brilliant packaging! Totally recommended!

18 août 2023
Avis spontané
Logo de VESA

Réponse de VESA

Marta, thank you for your feedback! 💚 Have a nice day!

VESA team 😊

Noté 5 sur 5 étoiles

Very impressed with VESA

Very impressed with VESA. Second time shopper and was very impressed with their offering and the site is very user friendly. I ordered heavy bottles and I’ve honestly never received anything packaged so well, including the bottles used, even my husband was impressed! The whole experience was positive and personal with a note inside. Definitely shopping again.

1 septembre 2023
Avis spontané
Logo de VESA

Réponse de VESA

Juliet, we are glad that you appreciate the quality of our service 💚
Great that you are satisfied & we appreciate that you found a moment to write us a review 💚

VESA team 😊

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