I would highly recommend Manjinder Kooner of Vibrant Energy to any landlords needing to upgrade their rental properties' EPC ratings in line with new Government guidelines. The ease of communication... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
The appointment for the survey was easily made and the surveyor arrived promptly. The survey was very thorough and carried out with consideration and care. The follow-up phone call with Majinder Koon... Voir plus
L'entreprise a répondu
The communication from the company & booking process was great. The person on site could have explained more about what they were doing to generate the EPC, why some things may have a lower rating a... Voir plus
L'entreprise a répondu
The epc Assessor Marc was very pleasant and explained everything clearly to us. Although he did the work efficiently, he had time to chat for a few minutes which made his visit more pleasurable for... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Maintenance immobilière
- aussi dans
- Administration immobilière
- Inspecteur en immobilier d'entreprise
- Société de gestion immobilière
Écrit par l'entreprise
Whether you are a property owner, estate agent, landlord, lender, council or corporate entity, our property services can be tailored to meet your customers needs now and for the future. As the UK’s leading property services company, it’s our job to make sure your customers property is fully compliant, giving you peace of mind and the rewards of a positive property portfolio. Established in 2008 to carry out EPCs, our services expanded from 2015 to include all residential property services (gas safe, electrical, inventories, legionella risk assessments, fire risk assessments). We are the leading supplier of EPCs to the residential sector, carrying out over 100,000 per annum.
Coordonnées de contact
Vibrant Energy Matters Ltd 2 Foxes Lane, Oakdale Business Park, Blackwood Gwent , NP12 4AB, Royaume-Uni
- 01495 234 300
- contact@vem.co.uk
- vibrantenergymatters.co.uk
4,5
Excellent
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Very poor customer service unable to…
Very poor customer service unable to talk to agent
Empty property was advised the surveyor
Would give a phone call one hour prior to visit ( 9::00 till 1:00 pm )
Requested a transcript of the conversion
(Chat ) to confirm request
No phone called received
Unable to chat with your agent via chat
Always busy
Arrived a the property at 1 pm as I had a appointment (viewing for property sale )
Was in the process of try to contact the web site via chat when you surveyor arrived
By chance the assessment was carry out 🤬
8 septembre 2026
Réponse de Vibrant Energy Matters
Hi Ian,
We are very sorry to hear of your dissatisfaction with the service you received. This is certainly not the service we aim to provide so we apologise for any inconvenience caused.
Can you please send your name, contact details and address to CustomerServices@vem.co.uk so we can look into this further and contact you.
Kind Regards
Vibrant
Réponse de Vibrant Energy Matters
Hi Brenda,
Thank you for your fantastic review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
Réponse de Vibrant Energy Matters
Hi Mark,
Thank you for your fantastic review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
Réponse de Vibrant Energy Matters
Hi Alison,
Thank you for your excellent review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
Thorough Survey
An interesting process. The survey was extremely thorough and the Assessor helpful knowledgeable and experienced.
4 septembre 2026
Réponse de Vibrant Energy Matters
Hi Simon,
Thank you for your excellent review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
Good service
3 septembre 2026
Réponse de Vibrant Energy Matters
Hi Mr Yau,
Thank you for your excellent review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
Réponse de Vibrant Energy Matters
Hi Jon,
Thank you for your excellent review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
Réponse de Vibrant Energy Matters
Hi,
Thank you for your excellent review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
Your representative was very polite and…
Your representative was very polite and very efficient - he was finished in no time with no fuss. Booking was easy online.
4 septembre 2026
Réponse de Vibrant Energy Matters
Hi Jo,
Thank you for your excellent review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
Nice guy that came to the house
Nice guy that came to the house
was very good at his job
4 septembre 2026
Réponse de Vibrant Energy Matters
Hi,
Thank you for your excellent review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
Réponse de Vibrant Energy Matters
Hi Mrs Tuffnell,
Thank you for your excellent review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
He was polite and respectful
He was polite and respectful, and also explained everything ne was going to do.
27 août 2026
Réponse de Vibrant Energy Matters
Hi Mr Langford,
Thank you for your excellent review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
Turned up on time very polite.
4 septembre 2026
Réponse de Vibrant Energy Matters
Hi Mrs Greenwood,
Thank you for your excellent review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
Réponse de Vibrant Energy Matters
Hi Barrie,
Thank you for your excellent review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
Professional and informative
Professional and informative. A pleasure conversing with Paul, a very interesting person.
3 septembre 2026
Réponse de Vibrant Energy Matters
Hi Susan,
Thank you for your excellent review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
Paul was very efficient and carried out…
Paul was very efficient and carried out the task without any problems .
3 septembre 2026
Réponse de Vibrant Energy Matters
Hi Mrs Taylor,
Thank you for your excellent review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
A fantastic service provided and with…
A fantastic service provided and with excellent summer service. Very informative and well explained
3 septembre 2026
Réponse de Vibrant Energy Matters
Hi Jason,
Thank you for your excellent review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
EPC Report and Review
I had a follow-up call with Mani Kooner to discuss the EPC assessment and report for our property. Mani was very helpful and provided lots of useful information about the EPC, changing legislation, and what improvements could be made. Mani was punctual and polite. He explained various technologies which were new to us. Excellent company.
3 septembre 2026
Avis spontané
Réponse de Vibrant Energy Matters
Hi Anita,
Thank you for your excellent review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
Arrived promptly
Arrived promptly. Courteous & professional.Explained the process thoroughly
2 septembre 2026
Réponse de Vibrant Energy Matters
Hi Christine,
Thank you for your excellent review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
Réponse de Vibrant Energy Matters
Hi,
Thank you for your fantastic review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
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