I would highly recommend Manjinder Kooner of Vibrant Energy to any landlords needing to upgrade their rental properties' EPC ratings in line with new Government guidelines. The ease of communication... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
The appointment for the survey was easily made and the surveyor arrived promptly. The survey was very thorough and carried out with consideration and care. The follow-up phone call with Majinder Koon... Voir plus
L'entreprise a répondu
The communication from the company & booking process was great. The person on site could have explained more about what they were doing to generate the EPC, why some things may have a lower rating a... Voir plus
L'entreprise a répondu
The epc Assessor Marc was very pleasant and explained everything clearly to us. Although he did the work efficiently, he had time to chat for a few minutes which made his visit more pleasurable for... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Maintenance immobilière
- aussi dans
- Administration immobilière
- Inspecteur en immobilier d'entreprise
- Société de gestion immobilière
Écrit par l'entreprise
Whether you are a property owner, estate agent, landlord, lender, council or corporate entity, our property services can be tailored to meet your customers needs now and for the future. As the UK’s leading property services company, it’s our job to make sure your customers property is fully compliant, giving you peace of mind and the rewards of a positive property portfolio. Established in 2008 to carry out EPCs, our services expanded from 2015 to include all residential property services (gas safe, electrical, inventories, legionella risk assessments, fire risk assessments). We are the leading supplier of EPCs to the residential sector, carrying out over 100,000 per annum.
Coordonnées de contact
Vibrant Energy Matters Ltd 2 Foxes Lane, Oakdale Business Park, Blackwood Gwent , NP12 4AB, Royaume-Uni
- 01495 234 300
- contact@vem.co.uk
- vibrantenergymatters.co.uk
4,5
Excellent
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very helpful explaining how things were…
Very helpful explaining how things were happening
28 août 2026
Réponse de Vibrant Energy Matters
Hi Elizabeth,
Thank you for your fantastic review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
Réponse de Vibrant Energy Matters
Hi Anita,
Thank you for your fantastic review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
Excellent service
27 août 2026
Réponse de Vibrant Energy Matters
Hi Jane,
Thank you for your fantastic review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
I would like to know how you arrive at…
I would like to know how you arrive at the value of the house
We had 5 estate agents look at the property and they were all approximately £100,000 higher in their valuations.
If your valuation is very wrong how can I believe any of the other judgments made?
28 août 2026
Réponse de Vibrant Energy Matters
Hi,
Thank you for your review and feedback.
Please can you email CustomerServices@vem.co.uk with your name, contact number and address and we would be happy to look into this and discuss further with you.
Kind Regards
Vibrant
Very efficient and experienced. JUST ANOTHER EXPENSE
Very efficient and experienced answering all my questions, and needs.
Thanks.
27 août 2026
Réponse de Vibrant Energy Matters
Hi Lawrence,
Thank you for your fantastic review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
Réponse de Vibrant Energy Matters
Hi Mrs Tyler,
Thank you for your fantastic review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
Getting an EPC
The process was straight forward. The contact advised 30mins before arrival. Checking round for the EPC was simple. He advised what was possible to improve the score, when the data would be available to view and how to contact if we had any issues.
The data was available 24hrs earlier than quoted!
The EPC will help us in our future planning.
28 août 2026
Réponse de Vibrant Energy Matters
Hi Keith,
Thank you for your fantastic review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
Rory was very informative and the whole…
Rory was very informative and the whole experience was very smooth and positive
29 août 2026
Réponse de Vibrant Energy Matters
Hi Lisa,
Thank you for your fantastic review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
Réponse de Vibrant Energy Matters
Hi Mrs Jarvis,
Thank you for your fantastic review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
Réponse de Vibrant Energy Matters
Hi,
Thank you for your fantastic review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
energy rating review
Arrived on time - was quick and efficient - just waiting or the new energy certificate
25 août 2026
Réponse de Vibrant Energy Matters
Hi Moir,
Thank you for your fantastic review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
Réponse de Vibrant Energy Matters
Hi Teresa,
Thank you for your fantastic review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
Réponse de Vibrant Energy Matters
Hi Kelly,
Thank you for your fantastic review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
Réponse de Vibrant Energy Matters
Hi Roger,
Thank you for your fantastic review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
Réponse de Vibrant Energy Matters
Hi Linda,
Thank you for your fantastic review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
TERRIBLE COMPANY!
TERRIBLE COMPANY!
Booked a 9-1pm slot, requested that day to have a call 1hr before as I don’t live at the property, they accepted, I called again that week to confirm. The day came, I decided to wait there 9-1pm anyway as I had to leave shortly after. Nothing, no call, no email, I rang to be told he would be there at 1:30pm, so I turned around and drove back, arrived at 1:35pm, no sign of anyone, called back, was told he “waited at the door” he didn’t!
Pete finally arrived, rushed around took some blurry pics, didn’t ask any questions or ask to see anything further, rushed off. Came back with a D rating, I questioned it, he said he forgot to mark a couple of things down so adjusted it but insisted he had done everything right! I’m appealing it again as it’s wrong without a doubt!
20 août 2026
Avis spontané
Réponse de Vibrant Energy Matters
Hi Greg,
Thank you for your honest review and feedback.
We are very sorry to hear about your experience with us and apologise for any inconvenience caused.
I assume you are in contact with our Customer Services team and hope you get a quick and satisfactory resolution.
Kind Regards
Vibrant
He seemed to rush the survey and only…
He seemed to rush the survey and only had a quick look in the loft.
26 août 2026
Réponse de Vibrant Energy Matters
Hi Keith,
Thank you for your review and feedback.
We are sorry to hear you are dissatisfied with the service you received.
Can you please send your name, contact number and address to CustomerServices@vem.co.uk so we can look into this and discuss further with you.
Kind Regards
Vibrant
Epc rating on my property .
The gentleman thst came to do the EPC rating on this property was great . Polite & efficient . Couldn't ask for more.
22 août 2026
Réponse de Vibrant Energy Matters
Hi Russell,
Thank you for your excellent review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
Réponse de Vibrant Energy Matters
Hi Donna,
Thank you for your excellent review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
Courteous gentleman
The gentlemen who came was polite,pleasant and respectful of my property and prompt csne within his alloted time. The booking was easy too
25 août 2026
Réponse de Vibrant Energy Matters
Hi,
Thank you for your excellent review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
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