Big Thank you to Lewis & Ben for addressing all our unit issues on park, very professional and friendly. They communicated what they had completed in each unit and also what the next steps would be w... Voir plus
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Excellent service from Lewis and Ben who came to our Lodge today to fix a few things. They were both very helpful, very professional and polite. They did an extremely thorough job and we are both deli... Voir plus
We had a few snagging issues with our Victory Riverwood but can't thank Keith Simmonds & his team enough for his commitment to help remedy these issues. Any problems he has gone above & beyond to get... Voir plus
L'entreprise a répondu
I am so pleased to give Keith an Andy from Victory this review, Keith Simmonds was great with his communications and setting the time frame for repairs to be completed by his maintenance guru Andy !... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fabricant
- aussi dans
- Gîte
- Maison de vacances
Écrit par l'entreprise
Victory Leisure Homes is a holiday home & lodge manufacturer based in East Yorkshire. Our team of industry experts has developed a range of outstanding holiday homes that are underpinned by the knowledge of experienced craftsmen and cutting-edge technology.
Coordonnées de contact
Victoria House, HU7 0BZ, Hull, Royaume-Uni
- 01482 386600
- marketing@victoryleisurehomes.co.uk
- victoryleisurehomes.co.uk
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Réponse de Victory Leisure Homes
I had a great interaction with Jo…
I had a great interaction with Jo regarding some queries I had. She was very helpful and went above and beyond! Thanks again.

Réponse de Victory Leisure Homes

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Great communication and super helpful
Great communication and super helpful. Has made the process so much easier for me, Much appreciated Jamie, thank you

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Jo is the Best!!!
If you ever need help......ask for Jo!! She's great.
Friendly and will do her absoloute best to resolve whatever issue you have.

Réponse de Victory Leisure Homes
Joanne Buchanan
Joanne Buchanan, was a great help, efficient and quick to respond and help me with my issue. very friendly and a pleasure to have help from her.

Réponse de Victory Leisure Homes
New suite
Happy to get our suite replaced. Good communication with Joanne who kept us informed when it was happening. Engineer came and made a fab job

Réponse de Victory Leisure Homes
5* Customer Service
Joanne consistently goes above and beyond to assist with any questions and queries directed her way and can always be relied upon to provide help and support when needed, alongside being friendly and personable at all times!

Réponse de Victory Leisure Homes
Excellent customer service received from Joanne B everytime.
Every time I have any questions or need any help Joanne in customer relations is always on hand and nothing is ever too much trouble. certainly a credit to the team at Victory.

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Great service
Yet another visit today from Keith Simmonds, who once again has helped us to the extreme, and has supplied an amazing service. Such a pleasure every time he visits. 10/10.

Réponse de Victory Leisure Homes
The maintenance team did a great job
We needed some maintenance doing on our 2-year old Victory Baywood. Jo in after sales arranged for the engineers to come on a convenient day for us. Juris and Chris arrived spot on time and carried out the necessary work quickly, efficiently and effectively. Two great guys, we cannot thank them enough or fault their professionalism, especially the way they cleaned up after themselves.

Réponse de Victory Leisure Homes
Steve from Victory is a gem!
I was lucky enough to have Steve come from Victory for snagging issues.
He is an absolute gem: kind, helpful, polite and extremely good at his job. Thank you Steve!

Réponse de Victory Leisure Homes
Replace en-suite bathroom sink as had hairline cracks.Steve came to replace my sink
Steve came to replace my sink. Very respectful to property and left everything neat and tidy. Only complaint about Victory is they arrive unannounced. Luckily I have been in both times.

Réponse de Victory Leisure Homes
We have just had a new Khalo lodge…
We have just had a new Khalo lodge delivered to Derwent Oaks Park in York. All the warranty queries were uploaded to the Victory portal on Tuesday and we had an engineer on park yesterday booked by Jamie Sonnabend. The engineer resolved most of the issues bar the parts on order. A big thank you to Jamie and the warranty team at Victory for impeccable service. 😊

Réponse de Victory Leisure Homes
Great Company
The customer service I received from Jamie was excellent. Would definitely recommend this company.

Réponse de Victory Leisure Homes
Excellent aftercare
Paul the all round tradesman that came to do the snagging issues we reported on our Victory Lakewood Lodge has done an excellent job inside. We are very pleased 👍 We haven't had a chance to look outside yet as it was dark when we arrived

Réponse de Victory Leisure Homes
Pleasure as always
Paul was a pleasure to have on site as always. Always smiling and friendly and gives us girls in the office plenty of time to get to his request and is understanding when it takes time to find the right key.

Réponse de Victory Leisure Homes
Always a pleasure to deal with
Always a pleasure to deal with - very helpful - especially Scott. Top marks from me.

Réponse de Victory Leisure Homes
Great after sales conclusion
Steve has attended to help with small warranty issues. Always polite and respectful and does a good job. Knowledgable staff are a companies best asset, especially in after sales and Steve is welcome on the park anytime.

Réponse de Victory Leisure Homes
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