Big Thank you to Lewis & Ben for addressing all our unit issues on park, very professional and friendly. They communicated what they had completed in each unit and also what the next steps would be w... Voir plus
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Lisez les avis des autres
Excellent service from Lewis and Ben who came to our Lodge today to fix a few things. They were both very helpful, very professional and polite. They did an extremely thorough job and we are both deli... Voir plus
We had a few snagging issues with our Victory Riverwood but can't thank Keith Simmonds & his team enough for his commitment to help remedy these issues. Any problems he has gone above & beyond to get... Voir plus
L'entreprise a répondu
I am so pleased to give Keith an Andy from Victory this review, Keith Simmonds was great with his communications and setting the time frame for repairs to be completed by his maintenance guru Andy !... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fabricant
- aussi dans
- Gîte
- Maison de vacances
Écrit par l'entreprise
Victory Leisure Homes is a holiday home & lodge manufacturer based in East Yorkshire. Our team of industry experts has developed a range of outstanding holiday homes that are underpinned by the knowledge of experienced craftsmen and cutting-edge technology.
Coordonnées de contact
Victoria House, HU7 0BZ, Hull, Royaume-Uni
- 01482 386600
- marketing@victoryleisurehomes.co.uk
- victoryleisurehomes.co.uk
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Check for Snags
When you buy a victory lodge ( I got a Lake wood ) you will find Snag's that need fixing.
Make sure you take photos of them and report them immediately as you only have 2 year warranty. It will take time for snags to be done but they will eventually be done.
Cheers to Scott for eventually getting them sorted

Réponse de Victory Leisure Homes
Problem with kitchen
Steve made a good job of refixxing and levelling the doors

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Paul Engineer
Paul, attended Lady’s Mile, was attentive, helpful, understanding and went above and beyond to finish the job and put things right for our owner of their new Lochwood. Thank you

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Paul came round today to some snagging…
Paul came round today to some snagging jobs very polite very professional 👌 completed all jobs to a very high standard advised me on a few things going forward 👍 so helpful and left everything spotless

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Paul attended today to fix wallboard…
Paul attended today to fix wallboard and a radiator off the wall, very polite ,explained fully the work he was and did complete.
A very competent and friendly fella , a credit to your company.

Réponse de Victory Leisure Homes
Kenny engineer has been lovely very…
Kenny engineer has been lovely very courteous and helpful. Making sure everything was correct and working hard to resolve all issues

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Juris and Chris came to the van to sort…
Juris and Chris came to the van to sort out some snagging. They were very helpful and did a brilliant job. They even did things that wasn’t on the list. Very professional guys

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Steve went above and beyond
Steve went above and beyond, Victory lads are always helpful

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Andy the engineer who came to do some…
Andy the engineer who came to do some snagging today was amazing. Professional, tidy, respectful and amenable. Thanks Andy

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Steve & Lewis .…excellent at what they do
Steve & Lewis carried out warranty jobs for us. The both of them were very professional , nothting was too much hassle for them. 2 skilled workers who are very good at what they do !! Job well done !!

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Not great Quality Assurance
Purchased brand new Victory Ashbury static at Haven site. 1 light not working, window in showroom warped and won't shut or open, screws not covered. Metal filings not cleared up from screws.. and sharp. Sliding door leaks and some poor workmanship.
Surely not quality checked and passed before delivery

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Keith Simmons & Team
My wife and I would like to thank Keith Simmonds and his team, for their efficiency, professionalism and advice they gave us with our new Victory Lakewood Holiday Lodge sited in the lovely Seaton Estate Arbrouth.
Thanks again Simon....

Réponse de Victory Leisure Homes

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Brilliant Job
WOW, what a turnaround! I had Paul (engineer) come out today, to fix the door on my static. This has needed to be attended to several times over the past few years, however its never been done properly, hence another visit. Victory was fast and efficient this time. Paul was amazing. Professional, friendly and knew what he was doing. The door is like brand new! Thanks Paul. He really is an asset to the company. Thanks Victory.

Réponse de Victory Leisure Homes
Prompt reply…
Sent a request for information about a product made by a company they took over and received a reply very quickly

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Professional and informative
Paul visited our holiday park, signed in on arrival , very professional. After completing the work came back to the hub to sign out and give us an update on what was done.

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Fixing small problems
We have recently bought a Victory Lakewood Lodge, with any new Lodge purchase there are a few teething issues. In this case a sticking window, door and lighting in the bedroom wardrobe. The gentleman from Victory who was sent to rectify these problems, Juriis, was Amazing, Polite, Courteous and Professional. The problems were fixed quickly and efficiently, I cannot thank him enough.

Réponse de Victory Leisure Homes
Door problem
Had a issue with one of the doors in the caravan however Lewis and Matty provided excellent service to rectify the problem well done

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Scott was very prompt and extremely…
Scott was very prompt and extremely helpful today. Easy to talk to and understanding. Credit to Victory Leisure

Réponse de Victory Leisure Homes
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