Very pleased with vanilla protein powder. The taste is not really vanilla, it tastes more like best Italian cream ice cream! To me it's much better than traditional vanilla flavour and it's my firs... Voir plus
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I bought beef jerky and steak strips for my teenage son for a birthday gift and he devoured them! He particularly loved the steak strips! Nice packaging, excellent quality products. I love the fact th... Voir plus
Their hazelnut cream chocolate spread is the best thing I've ever eaten. I went UPF free 18 months ago and haven't been able to eat delicious Buenos and ferrero roches since, which is heart breaking,... Voir plus
Cost far too high to be a realistic daily option, unfortunately. It's great that you keep it simple with just salt for us allergy sufferers, but at £3 a pack its most definitely not a regular product.... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Vilgain: Your healthy food & sports supplement revolution! We offer premium quality at fair prices, using only natural ingredients. No artificial additives, just clean, effective products packed with nutrients. Every Vilgain product is tested & certified.
Coordonnées de contact
182-184 High Street North, E6 2JA, London, Royaume-Uni
- +442037690574
- support@vilgain.co.uk
- vilgain.co.uk
4,5
Excellent
666 avis
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
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Very reasonably priced and fast…
Very reasonably priced and fast delivery. Works so well in all my keto bakes. Thank you
16 mai 2026
Tasty food delivered fast.
5 juin 2026
Great product
Great product! The sardines in the organic olive oil were top notch!
Great service too
5 juin 2026
Overall very happy with the quality and…
Overall very happy with the quality and taste of the products I purchased.
4 juin 2026
Very good service
4 juin 2026
Seems like a great company
Seems like a great company, simple ingredients and natural/unprocessed as much as possible.
8 septembre 2025
Fast delivery, great quality
Fast delivery, good customer service and great quality product. I had one delivery where items got damaged. Requested refund for the items whixh were not usable and got it within couple of days
2 mars 2026
Almond butter is absolutely disgusting
Almond butter is absolutely disgusting. It tastes musty and nothing like almond butter. Contacted customer services who accept no responsibility and have been incredibly arrogant with their response. I couldn’t recommend them less.
12 juin 2026
Avis spontané
Réponse de Vilgain
Hi Jilly,
Thank you for taking the time to leave a review. We're sorry to hear that you were disappointed with both the product and your experience with our customer service team.
As the product was not purchased directly from us, we were unfortunately unable to issue a refund. However, after reviewing your case, we wanted to acknowledge your experience and provided a voucher to the value of the product, along with a free delivery voucher.
We also apologise if our communication came across poorly. We always aim to be helpful and respectful, and we're sorry that we fell short of your expectations on this occasion.
Thank you for your feedback. We appreciate the opportunity to review what happened and hope we'll have the chance to provide a better experience in the future.
Kind regards,
Team Vilgain
some really good healthy alternative…
some really good healthy alternative products, will definitely use again
28 avril 2026
We had to send the order back
There was no delivery note, no invoice and the terms moved as the introduction went along. The goods were not protected properly in packing. The website is unclear as to your configurations/prices for purchasing retailers. So poor was our experience that we had to cancel and send the order back to you.
26 mai 2026
Réponse de Vilgain
Hello Richard,
Thank you for your feedback.
We are sorry to hear about your experience and understand your frustration. The issues you describe regarding the missing documentation, packaging, changing terms, and the clarity of our retailer purchasing process do not reflect the experience we aim to provide.
We would appreciate the opportunity to investigate your case in more detail and better understand what happened. Please contact us directly at supportb2b@vilgain.com with your company name and order details, and we will review the situation with the relevant teams.
Thank you for bringing this to our attention. Feedback like yours helps us identify areas where we need to improve.
Kind regards,
Magdalena - team Vilgain
Fantastic selection which I’m mostly…
Fantastic selection which I’m mostly gonna use for a holiday within the UK I especially like there selection of pastors available so definitely worth a try
17 mai 2026
The brand Vulgar has amazing products.
25 mai 2026
Loved the jam and the chicken
Loved the jam and the chicken , wraps and pizza base also lovely . Just didn’t like the short use by dates on wraps and bases
25 mai 2026
Réponse de Vilgain
Hello,
Thank you for taking the time to share your feedback. We are happy to hear that you enjoyed the jam, chicken, and pizza base.
We completely understand your point regarding the shorter use-by dates on the wraps and pizza bases. Because we focus on premium quality and keep our ingredients as clean, as possible, without artificial preservatives, our bakery products naturally have a shorter shelf life.
If you ever receive products with a shorter use-by date than expected, please feel free to reach out to us at support@vilgain.co.uk, we will be happy to help.
Best regards,
Magdalena – team Vilgain
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