Musah, First time I've had an easy time making an online purchase. The staff is incredible supportive particularly Clare who really took me through the whole process well.Shout out to James too.
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Lisez les avis des autres
Amazing customer service! Solid transparency between customer and vivid gold! Bought my xbox series x and ps5 from them along with various other accessories and all items were delivered on time. If an... Voir plus
Vivid Gold is top-notch in terms of service delivery, pricing and quality. In particular Victor is courteous, knowledgeable and very professional; Vanessa in sales is great with customers too. Got my... Voir plus
Reliable equipment. They are prompt to respond and deliver immediately just as they say. I once had a set of batteries for my controller that weren't working after I bought them. I informed them and... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Your #1 Video Game & Multimedia Store in Kenya. Shop Online! We Deliver! You Game!
Coordonnées de contact
No 2, ABC Court, Mukuyu Road, Off Northern Bypass, Marurui - Thome, Nairobi, Kenya
- +254724925236
- info@vividgold.co.ke
- vividgold.co.ke
4,9
Excellent
317 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The team at Vivid Gold is simply…
The team at Vivid Gold is simply exceptional. From the very beginning, they were professional, attentive, and genuinely committed to making the entire experience smooth and stress-free. Their attention to detail, responsiveness, and willingness to go the extra mile really stood out.
I truly appreciate the excellent service and the professionalism of the entire team. I would highly recommend Vivid Gold to anyone looking for a reliable team that delivers with excellence.
Thank you, Vivid Gold, for such a great experience!
5 septembre 2026
Avis spontané
The delivery was swift and the product…
The delivery was swift and the product was in good condition
4 août 2026
Avis spontané
I bought something online and the whole…
I bought something online and the whole process was smooth
29 juillet 2026
Avis spontané
Musah,
Musah,
First time I've had an easy time making an online purchase. The staff is incredible supportive particularly Clare who really took me through the whole process well.Shout out to James too.
24 juillet 2026
Avis spontané
I'd recommend them any day for any of…
I'd recommend them any day for any of your gaming need.
1 juillet 2026
Avis spontané
Highly reliable and professional
Highly reliable and professional. Delivers exactly as promised, on time. Good experience overall.
27 juin 2026
Avis spontané
Vivid gold experience purchasing 17 pro
Purchased my 17 pro here. Amazing customer service
17 juin 2026
Avis spontané
I highly recommend Vivid Gold to anyone…
I highly recommend Vivid Gold to anyone looking for reliability, professionalism, and outstanding customer service. I will definitely return and look forward to doing business with them again.
22 juin 2026
Avis spontané
Very professional and quality products!
27 mars 2026
Avis spontané
Bought a Logitech g29 gaming wheel very…
Bought a Logitech g29 gaming wheel very friendly and efficient and they do everything to your convenience,1000%would recommend
7 janvier 2026
Avis spontané
![Logo de Vivid Gold - Video Game Outlet [KE]](https://consumersiteimages.trustpilot.net/business-units/56b9eb5f0000ff000588b288-198x149-2x.avif)
Réponse de Vivid Gold - Video Game Outlet [KE]
Thank you for the amazing feedback.
We’re glad you enjoyed a friendly and efficient experience with your Logitech G29 purchase. Your recommendation means the world, stay golden ✨🎮
PS5 pro
Purchased PS5 pro from them. Everything was kept professional. Very reliable as always. Just buy it from them. You will not be disappointed.
29 décembre 2025
Avis spontané
Réponse de Vivid Gold - Video Game Outlet [KE]
Thank you for the glowing review.
We’re thrilled you had a professional and reliable experience with your PS5 Pro purchase. Your recommendation means a lot, stay golden ✨🎮
Réponse de Vivid Gold - Video Game Outlet [KE]
Thank you for the kind words.
We’re glad you appreciated our fast, straightforward, and logical service. Always happy to assist, stay golden ✨🎮
Amazing customer service
Amazing customer service, got advice on console specs and value, delivery was seamless
7 novembre 2025
Avis spontané
Réponse de Vivid Gold - Video Game Outlet [KE]
Thank you for the wonderful feedback.
We’re thrilled you enjoyed our customer service, guidance on console specs, and seamless delivery. Your support means a lot, stay golden ✨🎮
Product delivery
Delivery service is superb, and the backbone controller properly functional, keep up with the good work,
There's a need for improvement on the packaging, for easy reference please provide tags to show what the product is exactly including name of client, product and location.
29 juillet 2025
Avis spontané
Réponse de Vivid Gold - Video Game Outlet [KE]
Thank you for the great review and for highlighting both what you loved and where we can improve. We're glad to hear the delivery was smooth and the Backbone controller is working perfectly! We truly value your suggestion on the packaging, noted on including clear tags with product name, client name, and location for easier reference. Feedback like yours helps us grow. Looking forward to serving you again soon!
Réponse de Vivid Gold - Video Game Outlet [KE]
We're glad you had an amazing experience, that’s what we’re here for. Can’t wait to serve you again soon.
Ps5 Trade in
Once again, Vivid Gold exceeded my expectations! I traded in my PS5 for a Pro, and the entire process was seamless, they even came to pick it up from my home. On top of that, they gave me a great trade in value. Highly recommend!
21 juin 2025
Avis spontané
Réponse de Vivid Gold - Video Game Outlet [KE]
Thank you for the fantastic review and for trusting us once again! We're so glad the trade in process was smooth and that you’re enjoying your PS5 Pro upgrade. Doorstep service and great value are just part of the Vivid Gold experience. Always a pleasure, enjoy your gaming
Good communication from the shopowner…
Good communication from the shopowner and rider came to install the gear, all went smooth. Was thinking outside his box to make me happy
13 mai 2025
Avis spontané
Réponse de Vivid Gold - Video Game Outlet [KE]
Thank you so much for the thoughtful feedback! We're glad everything went smoothly and truly appreciate your kind words. We’re always happy to go the extra mile to make sure you're satisfied!
Great and friendly service
Great and friendly service. Always get the product that I am looking for and receive the goods in a timely manner.
22 mai 2025
Avis spontané
Réponse de Vivid Gold - Video Game Outlet [KE]
Thank you for the amazing feedback! We're so glad you consistently find what you’re looking for and receive it on time. Always a pleasure to serve you!
I've bought quite a few PS5 games and…
I've bought quite a few PS5 games and some other gadgets and the entire process up to the delivery was smooth. I love VividGold!
1 avril 2025
Avis spontané
Réponse de Vivid Gold - Video Game Outlet [KE]
Thank you so much for the love and support! We're thrilled to hear your experience from purchase to delivery was smooth. Always a pleasure having you shop with us at Vivid Gold!
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