I was seen on time by a well presented clinician and escorted to the treatment room. An explanation was given on all aspects of the treatment which was carried out with care and was painless. Would u... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Made me feel very comfortable. Explained everything in details about my problem and was very pleased with the treatment
L'entreprise a répondu
I’d had a problem with my right ear for 10 days prior to appt. Staff were punctual & friendly throughout explaining process. Treatment was quick & painless. And gave me back hearing in my ear whic... Voir plus
L'entreprise a répondu
My ears had been blocked for nearly 10 days. I am due to fly to Canada on Wednesday 23rd October for my grandniece's wedding. I was overjoyed to get a same day appointment for 2.00 pm at Vivona Earc... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Vivona Earcare is an ear clinic specialising in microsuction earwax removal. We take pride in providing immaculate customer service and high quality care.
Coordonnées de contact
Interchange, 81-85 Station Road, CR0 2RD, Croydon, Royaume-Uni
- 0203 488 3824
- info@vivonaearcare.com
- vivonaearcare.com
4,9
Excellent
618 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Your services are excellent and I…
Your services are excellent and I appreciate your efforts.
30 mars 2026
Réponse de Vivona Earcare
Mustafa, Thank you for your kind review! We are so happy that you find our services excellent and we are very grateful for your appreciation! Wishing you all the best!
Was very friendly explained what was…
Was very friendly explained what was going to happen and i would recommend
30 mars 2026
Réponse de Vivona Earcare
Thank you for your review Mark! We are delighted that your clinician was friendly and explained what was going to happen during the procedure! Thank you so much for your kind recommendation, wishing you all the best!
Very happy with the service staff was…
Very happy with the service staff was very friendly and kept you informed at all times of the process .
27 mars 2026
Réponse de Vivona Earcare
Jim, Thank you so much for your 5 star rating! We are delighted that you we're happy with the service you received on the day and overjoyed that your clinician was friendly and kept you informed throughout the procedure, this is amazing news! Wishing you al the best for the future
The service was excellent from start to…
The service was excellent from start to finish. I felt well cared for, and everything was handled professionally and kindly. Thank you!
20 mars 2026
Réponse de Vivona Earcare
Thank you, Ranjana! We are elated to hear that you had an excellent experience with us. It was so lovely meeting you! We look forward to seeing you again. Best wishes!
Ongoing Gratitude to Vivona Earcare
Consistently Excellent Service.
Many Thanks and Congratulations.
16 mars 2026
Réponse de Vivona Earcare
Peter, thank you for your kind words! It is always a pleasure having you in the clinic! Wishing you all the best for the future!
Réponse de Vivona Earcare
Thank you so much, Luis! We are so pleased that you had an excellent experience with us. Best wishes!
Excellent Service
I've visited on a few occasions now & have always received a warm welcome & excellent service.
4 mars 2026
Réponse de Vivona Earcare
Amanda, thank you for your continued support! We are elated to hear that you always receive a warm welcome and excellent service. Looking forward to seeing you again! All the best!
Réponse de Vivona Earcare
Nigel, thank you so much for your lovely words! It is always a joy to have you in the clinic! We love you too! Wishing you all the best for the future!
I highly recommend Vivona for ear wax problems.
I have suffered with too much wax in my ears for a very long time. They were syringed at my doctor’s surgery but were unable to remove the wax. My daughter suggested I go private with Vivona and they were 100% professional and completely cleared all the wax from my ears. I am delighted with the results and it has greatly improved my hearing. I would be happy to recommend them to anybody with earwax problems.
24 février 2026
Réponse de Vivona Earcare
Carol, thank you for your wonderful 5 star review and recommendation! We are so glad that you enjoyed your appointment with us! We always strive to be professional, proficient and helpful. It was lovely having you in the clinic. We look forward to welcoming you again! Best Wishes!
Effective treatment for earwax build-up
The treatment was relaxed and effective, and the consultant reassuring and informative. Pre-treatment and follow-up contact was helpful. My only concern was that I experienced momentary pain on two occasions during the microsuction process.
20 février 2026
Réponse de Vivona Earcare
Mark, thank you for your review! We are pleased to know that your treatment was relaxed and effective, and that you found your clinician reassuring and informative! We appreciate your feedback and apologise that you experienced momentary pain during your procedure. The procedure isn't normally painful but if your wax is hard this can cause a slight sensitivity as the wax leaves the ear canal, and this usually feels better after the procedure. Wishing you all the best for the future!
Naomi was fantastic throughout plus the…
Naomi was fantastic throughout plus the modern equipment and procedures were excellent
21 février 2026
Réponse de Vivona Earcare
Thank you, Kathrine! We are overjoyed to hear that you had a fantastic experience with your clinician Naomi! All the best!
Réponse de Vivona Earcare
Thank you, Janet! We are so pleased that you enjoyed using our service. All the best!
Would recommend…
First time I have needed my ears cleared in all my 78 years. Was dealt with in a friendly and efficient manner with great success and no pain.
5 février 2026
Réponse de Vivona Earcare
We are so happy that you enjoyed using our service, Christine! Thank you for your support. Wishing you all the best!
Very pleased customer
My husband was able to get an appointment quickly and the service was very good. The treatment was explained throughout.
30 janvier 2026
Réponse de Vivona Earcare
Thank you, Sheila! We are delighted to know that you and your husband were pleased with our service. It was lovely meeting you both! All the best!
I was immediately put at ease and the…
I was immediately put at ease and the procedure was explained to me and was also quick and painless
21 janvier 2026
Réponse de Vivona Earcare
We are so glad that you enjoyed using our service, Jason! Wishing you all the best!
A really good experience.
The careful reassuring explanation of what the procedure will entail, calm and unhurried. And of course the successful removal of wax without any discomfort. Thanx
3 janvier 2026
Réponse de Vivona Earcare
Anthony, thank you for your 5 star review! We are so happy that you had a great experience with us and we are so glad we were able to help! Best wishes for the future!
All was fust and gentle.Nice service…
All was fust and gentle.Nice service and very polite worker. I got answer for every single question wich I asked.
18 décembre 2025
Réponse de Vivona Earcare
Thank you, Maksym! We are very pleased to know that your clinician was gentle, proficient and informative. It was lovely meeting you! All the best!
First of all it was a fair price
First of all it was a fair price. Timing, caring are high standards. I felt comfortable after job completion
12 décembre 2025
Réponse de Vivona Earcare
Thank you, Terence! We are overjoyed that you had an excellent experience with us. Best wishes!
Just great
Just great, careful service every time I visit. My wife has now also had her second appointment with Vivona.
9 décembre 2025
Réponse de Vivona Earcare
Paul, we are so glad that your wife had another great experience with us. Thank you for your continued support! All the best!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.