Vortexair Avis 1 829

TrustScore 4.5 sur 5

4,4

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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Arrived as scheduled on time. Didn’t knock or ring door bell unfortunately. Parcel could have been stolen had I not gone looking after being advised of time of arrival. Packaging was protective,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was really sceptical about this product, after reading mixed reviews but everyone is different. I can only tell you what I feel and to me it does exactly what I bought it for , it soon warms the roo... Voir plus

Noté 3 sur 5 étoiles

Delivery was confusing as I was given an expected date that was confirmed by DX Live chat but didn't happen. Delivery was completed the following day. The fan is louder than expected even on a low set... Voir plus

Noté 5 sur 5 étoiles

The Vortex air fan is really good and is as advertised, it will make a huge difference to my bedroom in the winter. My only comment the instructions are fairly good bud the print is a little small f... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Entreprise d'électronique

Écrit par l'entreprise

Vortex Air is the UK’s bladeless fan specialist. Heating, cooling and purifying features. It’s available in 11 different colours to suit your unique home interior. 2 year warranty and arrives with UK next day delivery.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 23 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Noté 5 sur 5 étoiles

Loved that this fan was both hot and…

Loved that this fan was both hot and cold I recommended when I purchases to two other people who also purchased. customer service very helpful.

25 mars 2025
Avis spontané
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Réponse de Vortexair

Thank you for the recommendations Pauline

Noté 5 sur 5 étoiles

Excellent fans

Excellent fans, my Wife loves them. Really quiet and powerfull. After buying the first one we decided to get two more.

23 mars 2026
Avis spontané
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Réponse de Vortexair

Thank you Stephen for your repeat custom, we appreciate it

Noté 5 sur 5 étoiles

Delivered quickly

Delivered quickly , team kept us informed , up to date tracking with DX

20 mars 2026
Avis spontané
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Réponse de Vortexair

Glad to hear your order arrived swiftly

Noté 5 sur 5 étoiles

Excellent customer service

Must first of all mention Ellie & Demi for excellent customer service. The Courier had out for delivery but then decide not to deliver. Not Vortex fault but Ellie organised so I could go pick up as only 20 mins from my house. As for the Vortex Air pro plus; well WOW what a purchase, heats up my Home Office in no time, looks great also, cant wait to use cool air in summer. 100% recommend VORTEX

17 mars 2026
Avis spontané
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Réponse de Vortexair

Thank you for your feedback, and so pleased to hear that the team could help

Noté 5 sur 5 étoiles

Excellent product

Great product, used it a couple of times to cool my living room which gets a lot of sun. Easy to use the airflow product. It doesn't take long for the room to feel cooler.

18 mars 2026
Avis spontané
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Réponse de Vortexair

Thank you for your positive feedback — we’re delighted to hear this

Noté 5 sur 5 étoiles

I ordered two of the Vortex blade less…

I ordered two of the Vortex blade less fans. We’ve only used them for a few days but we are very pleased with them. To run our central heating costs us £1.27 an hour. Each fan costs .35p an hour. Our house has never felt so warm! Would highly recommend. Easy to set up 😊

22 mars 2026
Avis spontané
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Réponse de Vortexair

Thanks for your support and for sharing your experience

Noté 5 sur 5 étoiles

Customer service

The response of the company to a fault with my Vortex tower heater was exemplary. They suggested a solution which I tried but did not work so they sent me a replacement. It arrived less than 24 hours later and is working perfectly. I was impressed with the speed at which the company answered the phone, the initial attempt to suggest a solution and then the speed of obtaining a replacement. Customer service at its very best.

18 mars 2026
Avis spontané
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Réponse de Vortexair

Thanks for the great feedback — customer satisfaction is our priority.

Noté 5 sur 5 étoiles

product and customer service absolutely…

product and customer service absolutely brilliant courier service not so was waiting then got saying card left but nobody knocked and no card so phoned customer service ros was brilliant credit to vortex air extremely helpful phoned dx who did a redelivery

19 mars 2026
Avis spontané
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Réponse de Vortexair

Thank you Paul for the feedback and glad Ros could help

Noté 4 sur 5 étoiles

Great customer service

Ordered two units,one was faulty out of the box. Was not blowing hot air.Couriered a new one out no problem. Cool air is ok never going to be good as A/C, but that's stating the obvious. Nice and quiet,see how they cope in the warmer months. Still a great buy considering the competition prices. Thanks Vortex staff for your swift reply and actions,much appreciated 👏 .

13 mars 2026
Avis spontané
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Réponse de Vortexair

Thank you Peter for your feedback, and so pleased the team could help

Noté 1 sur 5 étoiles

Wouldn’t recommend ordering from this…

Wouldn’t recommend ordering from this company - I ordered back in January, never received my item and customer services is appalling never get back to you.

13 janvier 2026
Avis spontané
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Réponse de Vortexair

Good morning Jade,
Thank you for your feedback, and I’m really sorry to hear about your experience.

This is certainly not the level of service we aim to provide. I understand how frustrating it must be to have not received your order and to feel that your concerns haven’t been addressed.

We would like to investigate this matter as a priority and get it resolved for you as quickly as possible. Could you please email support@vortexair.co.uk with your order number and any relevant details so we can look into what happened and arrange either a replacement or a full refund?

We truly appreciate you bringing this to our attention, and we’re committed to making this right.

Noté 5 sur 5 étoiles

Great product and service

Great product. Fast free next day delivery. Great communication from company

19 mars 2026
Avis spontané
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Réponse de Vortexair

Thank you for your feed back Marie, we really appreciate it.

Noté 5 sur 5 étoiles

Product arrived on time

Product arrived on time. Was quite surprised at the size of the unit and the heat output could be better.
The goods are good quality and I have no doubt it will last for a while.

9 mars 2026
Avis spontané
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Réponse de Vortexair

Thanks for letting us know everything arrived smoothly

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