vouchercloud app & website Avis 

2 247
•
TrustScore 4 sur 5

3,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Great little Internet find this was. Always has codes im looking for. 100% recommended to all my friends and family

Noté 3 sur 5 étoiles

I've had mixed experiences so far, with some rewards coming through without any issues, but a few frustratingly didn't come through at all. A recent £50 reward for a MoneySuperMarket purchase was not... Voir plus

Noté 5 sur 5 étoiles

I emailed Voucher Cloud with a query about a recent purchase made via their link. Within the same day I received a detailed reply from Customer Services. When I sent some additional information they... Voir plus

Noté 5 sur 5 étoiles

Website is easy to use and offers great discounts, that work! Rewards also available on certain products which is an added bonus

À propos de l'entreprise


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 14 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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3,9

Tous les avis

(2 247)

293 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Reply from vouchercloud app & website

Reply from vouchercloud app & website

24 minutes ago
Hi Terry,

Thank you for getting in touch.

For a reward to track on our end you would need to ensure you have followed the terms and conditions. If a reward does not track due to not accepting cookies, not completing the purchase on the reward link etc, we do not earn commission in order to fund the gift card.

Hope this clears things up.
VC team

STOP LYING VOUCHERCLOUD!

Not accepting cookies generally prevents websites from tracking your browsing habits, but it does not stop them from tracking your email address if you voluntarily enter.

I HAVE ALSO SENT YOU THE PROOF OF ME SIGNING UP TO THE OFFER.

YOU ARE A CON! DO NOT USE THEM.

3 juin 2026
Avis spontané
Logo de vouchercloud app & website

Réponse de vouchercloud app & website

Hi Terry,

Thank you for your response.

We understand this is frustrating, however we want to clarify how our tracking works. Our rewards system relies entirely on cookie-based tracking — this is the industry-standard method used across cashback and rewards platforms. When cookies are not accepted or are cleared prior to completing a purchase, the session cannot be attributed to our platform, regardless of the email address used at checkout.

We are not able to track or associate transactions via email address. This is not a choice we have made — it is a technical limitation of how affiliate tracking operates, and it applies to all merchants we work with.

We do appreciate you sending through proof of sign-up, and we're sorry this reward did not track as expected.

VC Team

Noté 5 sur 5 étoiles

Saved £££'s with Money saving Vouchercloud

Through using Vouchercloud I've been able to save money on getting my car serviced and MOT'd. It's always worth checking out the deals before making a purchase as there are so many deals to choose from. It isn't complicated, it's quick, easy and straightforward. It's my 'go to' place whenever I'm about to make a purchase. It's saved me £££'s!

20 mai 2026
Avis spontané
Noté 4 sur 5 étoiles

Took 120 days to receive giftcard….

Used the link to order with Dunelm and £15 GC did not appear in pending so I emailed customer support who advised it would take 120 days to receive my GC. Customer service emails with Kavitha.O were excellent and she quickly replied to emails. On day 120 my voucher hadn’t appeared so I emailed again and it was manually activated. I feel if I hadn’t emailed and followed up I would never have received the GC. I won’t be so keen to use knowing it’s a 120 day wait…

25 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Tracking for a £10 Morrisons was not…

Tracking for a £10 Morrisons was not paid three times despite checking out straight after clicking the link. Voucher cloud claimed the cookies. I am a web developer and know this to be rubbish. Are they running a con? I closed my account and will never use them again.

14 février 2026
Avis spontané
Noté 3 sur 5 étoiles

System Error Denying Verified £75 Reward (Ref: !00D800Khmy)

UPDATE 15/05/26: After escalation and providing my ASA reference, Vouchercloud manually verified the transaction and issued the £75 reward. Satisfied with the manual resolution, though the automated system still has flaws.

I am a Precision Engineer and I have the data to prove this reward is being wrongfully withheld. Vouchercloud's system (Ref: 1000032903.jpg) incorrectly claims I didn't purchase within 24 hours. My AA policy (Membership: 6356 0115 6031 5014) was activated and purchased on the same day, 22/02/2026, for £198.24. I have provided transaction proof to support agents multiple times, but they have exceeded their 10-day investigation window. This is a technical failure they are using to avoid paying out. I am now filing a formal complaint with the ASA for misleading trade practices. Manual override required immediately.

22 février 2026
Avis spontané
Logo de vouchercloud app & website

Réponse de vouchercloud app & website

Hi Michael,

Thank you for getting in touch.

A reward tracks when the terms and conditions are followed. Our terms and conditions are listed within the offer. When a reward is expired in your account that could mean that the cookies were not accepted, the purchase was not made on the reward link etc. You can see more information on our rewards here
https://www.vouchercloud.com/faq.

We have been reaching out to AA to see if they can help us with assigning the commission to us in order to send you a gift card. This is something that can not be manually overridden.

Kind regards,
VC Team.

Noté 3 sur 5 étoiles

Guess no extra discount for me

Clicked through to Holiday Extras through the vouchercloud email received 03/05/26 up to 75% off airport parking.Site loaded up fine so made the booking,saw a blue vouchercloud box up the top but no confirmation that it worked.Later checking my e-mails it says retry so I guess thats a no then.No point bothering.

4 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

There are plenty of other better sites

My recent purchase was activation, l received the confirmation email. My account showed the purchase was waiting to be verified etc. the rewards had then disappeared. l contacted them and they said they cant do anything as the rewards didn’t track on my account! This could be due to not accepting cookies, having blockers in place, browsing incognito, or not completing your order on the original link within 24 hours of sign-in. I now use Vouchercodes,co,uk which always works.

28 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Unreliable/untrustworthy

Seems they try not to give you the vouchers. I used a link to pay for Heathrow Airport Parking and got confirmation that I had used the link. I contacted them after waiting for 5-months, the potential excuses for not tracking this despite their confirmation were:

‘not accepting cookies, having blockers in place, browsing incognito, or not completing your order on the original link within 24 hours of sign-in’.

Definitely wouldn’t trust them or use them again. There are better and more reliable cashback websites.

27 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

I've attempted the Morrisons £10 Gift…

I've attempted the Morrisons £10 Gift Card with £55 spend offer soooo many times and "accepted the cookies" It just doesn't work and contacting them to complain is futile. The alternative Vouchercodes website has worked everytime without issues, and are easy to contact, so I'd recommend using them where you can

21 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Never received my bonus

Never received my bonus, sent all the proof (same old, have never automatically got it!) Blatantly ignored me, I have been waiting for a reply since mid March, sent a follow-up and new query and still nothing. £150 for taking out broadband absolutely give up on seeing it.

18 avril 2026
Avis spontané

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