They're alright the only issue is after a few years the charger decides too not charge properly with the magnetic connecters If they done it like others where you directly plug it into the toy it... Voir plus
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Lisez les avis des autres
REPEAT CUSTOMER! I was on the early Vush train & my trusty companion (Rechargeable Precision Tip Bullet Vibrator) died at the beginning of a long overseas stint. I replaced with the exact same product... Voir plus
Product broke a couple weeks outside of warranty period and was ignored until being told they could not do anything. Customer service was terrible, every email took ages to get a reply to. The product... Voir plus
The best sex toy I have EVER owned. I have so many and have tried all different shapes, sizes and types but for me personally I appreciate the thought they have for our Clit loving girlies in the maki... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We’re big believers that self pleasure is the key to self love, which is why Vush products are designed to make you feel good (inside and out!) and to empower you to embrace the brilliance of your body, just the way it is. Check out our 1500+ 5 Star Verified Yotpo Reviews! https://www.vushstimulation.com/pages/reviews
Coordonnées de contact
South Melbourne, 3205, Melbourne, Australie
- info@vushstimulation.com
- vushstimulation.com
3,2
Moyen
724 avis
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Réponse de VUSH
Thank you so much for taking the time to leave a review, we hope you're loving those good vibes 🥰
The VUSH team x
original got lost in the mail and the…
original got lost in the mail and the legends at vush were so nice about it and sent a replacement
19 février 2023
Réponse de VUSH
Thanks so much for taking the time to leave a review, we're so happy we could get your parcel to you! We hope you're loving those good vibes 🥰
The VUSH team x
I really loved this toy but it broke…
I really loved this toy but it broke within the first 6 months. They did send me a replacement but it also stopped working after a few months
20 février 2023
Avis spontané
Réponse de VUSH
Hi Hannah,
Thank you so much for taking the time to leave us a review 💕
Oh no - we are so sorry to hear this! At VUSH, we care deeply about product quality + customer satisfaction, so we apologise profusely that this has happened to you twice! If you could kindly reach out to our customer service babes at info@vushstimulation.com, we would love to help you out with a replacement or a refund 🤗
Lots of (self) love,
The VUSH team x
Nice Design!
The design is really nice: easy to hold and operate. The texture is both soft and hard, which I really liked. The only downside is that I wish there was an even softer vibe setting, and a pulse setting that didn't get really fast. This is probably not a problem for most people, but I'm super sensitive (I have to have my shower on the lowest pressure setting to take a shower, while my husband, and guests who have stayed with us for that matter, turn the water pressure way up). I love how you can both charge it in the case as well as the vibe itself. I've definitely recommended vush, and it's definitely worth a try!
14 janvier 2023
Owned just over a year and it has…
Owned just over a year and it has stopped working , really disappointing with how expensive it was, I have had less pricey toys last longer , wouldn’t recommend:( sadly even though when it worked it was my favourite toy in my collection
11 septembre 2022
Avis spontané
Réponse de VUSH
Hi Keira,
Thanks for reaching out 💕
We're so sorry to hear your product is faulty. Our warranty policy covers faulty items within 1 year of your original purchase date. Unfortunately as you ordered your product over a year ago, it is no longer under our warranty guarantee. However, we would love to see if we could make this up to you! If you could drop our customer service babes an email at info@vushstimulation.com that would be amazing!
Lots of (self) love,
The VUSH team x
I received my order in discrete…
I received my order in discrete packaging that was well sealed. When I opened it, the beautiful and feminine box that the toy comes in has a broken seal. When I pulled it open, all that was inside was a charging cable, and no toy. Trying to connect with customer service has proven difficult. I will revise my review if/when the issue is resolved.
9 décembre 2022
Avis spontané
Réponse de VUSH
Hi Sharon,
We're so sorry to hear of the trouble with your order 😞
Our customer service babes have sorted out a replacement for you but please do not hesitate to reach out in the future should you need anything else at all 💕
Lots of (self) love,
The VUSH team x
The packaging is fine the products are…
The packaging is fine the products are ordinary this is the 2nd Vush item I have purchased and in all honesty it was because Cardi B has one in her film clip for Up.. Which is also why I'm disappointed to be fair Cardi is so sexually explicit that you can't help but have very high standards and I was hoping I could brag about them to my family/friends/co workers (as I'm a sex worker).. However for me personally they weren't it and they wouldn't be my go to to recommend to a friend or use on a female/client... I was hoping to get the whole collection as its more pleasing to the eye and doesn't look tacky as a mixed bag of sex toys does it's messy.. Cardi and the asthetics are why I've been a customer. Best regards.
1 novembre 2022
Réponse de VUSH
Thanks so much for your review 💕
Oh no - we're so sorry to hear that you're not enjoying your vibes! While this is one of our best-selling toys, it's always important to remember that everybody is unique, so what works for one person may not work for another. However, we'd love to ensure that you haven't received a faulty device - could you please send us an email at info@vushstimulation.com with some further details? 🥰
Lots of (self) love,
The VUSH team x
Died after only 6 uses.
The first 3-4 times I used it, it was great but the 5-6 time it was super loud and then my empress 2 died. Only 12 months after I purchased it and 2 weeks after the warranty ran out it just stopped turning on. Thankfully when I bought it I got a 50% discount because of some Instagram influencer sprooking it - I would be even more disappointed if I paid $200 for something I only got to use 6 times. I don't recommend - there are plenty of products that last longer on the market, especially for that price.
25 octobre 2022
Avis spontané
Réponse de VUSH
Hi April,
Thanks for reaching out 💕
We're so sorry to hear your product is faulty. Our warranty policy covers faulty items within 1 year of your original purchase date. Unfortunately as you ordered your product over a year ago, it is no longer under our warranty guarantee. However, we would love to see if we could make this up to you! If you could drop our customer service babes an email at info@vushstimulation.com that would be amazing!
Lots of (self) love,
The VUSH team x
My original Empress died about a month…
My original Empress died about a month over warranty (a little over a year of use). I was devastated because she was the best. Couldn't get a new one because she was replaced with the Empress 2 which is crap in comparison to the original. I will be hunting for something new and similar to the original Empress. Disappointed 😞
1 septembre 2022
Avis spontané
Réponse de VUSH
Hi Sarah,
Oh no, we are so sorry to hear this! Our new + improved Empress 2 is everything you loved about the OG Empress, but better! It’s had a facelift, it’s got curves in all right places, and gives you more mix + match patterns to vibe with than ever before!
Here are a comparison of the features:
Empress 1 Features:
- Only 8 steady vibration settings
- USB DC port charging
- Splashproof/water-resistant - couldn't be directly submerged in water
Empress 2 Features (new and improved)
- 40 pleasure settings (8 modes with 5 levels of intensity per mode)
- New and improved magnetic charging (works across our entire range)
- IPX7 Waterproof (highest rating) - perfect for power showers + bubble baths
- Overall improved power/suction
However, we'd love to ensure that you haven't received a faulty device - could you please get in touch at info@vushstimulation.com? Our customer service babes would love to take a look into this one for you!
Lots of (self) love,
The VUSH team x
Empress 2: Not a fan 😞
Empress 2: Not a fan 😞
Unfortunately this device is not for me.
The buttons aren’t responsive enough and it sounds like a Jack hammer.
Have tried a couple of times because I really wanted to like it but I’m very disappointed. Also, probably not great if you’re super sensitive as the contact point is very specific, or if you like a good amount of pressure the maximum intensity may not be enough, especially if you’re easily distracted by the sound.
12 octobre 2022
Avis spontané
Réponse de VUSH
Hi Sky,
Thanks so much for reaching out 💕
Oh no, we are so sorry to hear you aren't enjoying your Empress 2! Suction toys can take a bit of practice to get the technique right, and we definitely recommend having a couple of sessions to get acquainted and trying a few different angles to get the pressure right, as sometimes even a millimetre or two can make all of all the difference! Although it is our best-selling toy, it's always important to remember that everybody is unique, so what works for one person may not work for another.
However, we'd love to ensure that you haven't received a faulty device - could you please reach out to us at info@vushstimulation.com? We would love to take a look into this one for you!
Lots of (self) love,
The VUSH team x
Me likey
Different modes are nice. Intensities are good. I can’t really complain. I like the pink and the pouch. Great
8 octobre 2022
Quit working and I have only used it…
Quit working and I have only used it maybe three times.
2 octobre 2022
Réponse de VUSH
Hi Sarah,
Oh no, we are sorry to hear your vibe is out of action - rest assured, all of our devices come with a one year warranty 🔌
Our lovely customer service team will be able to help you out with this. Please fill out our warranty form and someone will be in touch as soon as they can via email - https://au.vushstimulation.com/pages/warranty-refund-policy 💖
Lots of (self) love,
The VUSH team xx
What a wonderful empowering piece
What a wonderful empowering piece of equipment. I have never ever in my life Reached a high so hard, the empress made me squirt for the first time.
1 août 2022
This is a powerful little toy.It’s very…
This is a powerful little toy.It’s very quiet discreet and light weight.Definitely a winner.
8 juillet 2022
Order #11966
Order #11966
Dear Vush,
I placed an order for Muse on 17th June 2022. It did not reach me till 1st July 2022. I am not at my current address at the moment as I am traveling for the summer break. Yodel tried delivering it on 28th June 2022 but I was not at home. I followed up with Yodel but all I got was "Your order is on its way".
Please initiate a refund for the purchase.
Thank you
Akanksha
PS: I tried following up on your Insta handle but did not get a response
4 juillet 2022
Réponse de VUSH
Hi Akanksha,
We are so sorry to hear this! Once your order leaves the doors of our warehouses, our third-party delivery teams do everything possible to meet our expected shipping times, however, there are some unfortunate times where they are delayed.
We would be more than happy to investigate the matter further with our delivery partners, please reach out to us at info@vushstimulation.com and we can discuss further 💗
Lots of (self) Love,
Team VUSH xx
Vush Empress 2 - no orgasm & blister
Bought a Vush Empress 2 for my partner, and unfortunately it was terrible. We have often used sex toys and my partner has regularly orgasmed with them, but the Vush Empress 2 just caused a blister. I asked me partner about this and she thought it was due to the vacuum like sensation. So, some enjoyment, no orgasms and a blister. That was her experience.
3 juillet 2022
Avis spontané
Réponse de VUSH
Hi Ray,
Thank you for getting in touch and bringing this to our attention. Our customers safety always comes first and we are very sorry that this has happened.
Please reach out to us at info@vushstimulation.com so we can investigate this further.
The VUSH Team xx
muse and amused
I have just bought the muse! I’m not amused tbh. The charging attachment is flimsy! Keeps coming off!! 🤷🏻♀️ The stimulation isn’t strong and the design of the buttons would be better. I get worried I’m going to press a button while is operating and holding it in place firmly to try to get the feeling.
1 juillet 2022
Avis spontané
Réponse de VUSH
Hi D,
Thank you for providing us with this detailed feedback. Customer feedback and making our products the best they can possibly be is extremely important to us as a company! We do all of our product design and development inhouse - so we will be sure to pass this on to our amazing team 💓
Though in saying this, we would love to ensure that your product isn't faulty. Please fill out our warranty form and someone will be in touch as soon as they can via email - https://au.vushstimulation.com/pages/warranty-refund-policy 💖
Lots of (self) love,
The VUSH team xx
my ‘i just broke up with my boyfriend’ purchase
this was my ‘i just broke up with my boyfriend’ purchase, and damn if that wasn’t the best choice then i don’t know what was 👀🤩
18 juin 2022
Réponse de VUSH
Hi Gladys,
Oh no, we're so sorry to hear this - customer satisfaction is extremely important to us at VUSH, so we'd love to hear some further details + also do a quick check to ensure that you haven't received a faulty device.
Could you please send our lovely customer service babes at info@vushstimualtion.com, so we can help you out further with this 🥰
Lots of (self) love,
The VUSH team x
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