I ordered a set of Christmas decorations, designed to hold cash for gifts. When the order was received, only 2 of the 8 supplied were as described. I contacted the company via email on 2 separate... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
PLEASE DONT WASTE YOUR MONEY I ordered acrylic Christmas money decorations. The delivery was all over, first it was delivered then it wasn't to be fair I was surprised to actually get them. When I did... Voir plus
Misleading product it’s just a coloured water small plastic bags stay away from this fraud company it’s a total scam don’t waste your money buying this rubbish green pods for toilet stay away from thi... Voir plus
There was a mistake on my order and I emailed Vyjoy who replied almost immediately AND refunded me without any questions.. Their customer service is excellent and I will definitely shop again. Tha... Voir plus
L'entreprise a répondu
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 52 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Undelivered
After weeks of waiting for delivery I get an email saying “Delivered” when it most certainly wasn’t. Not impressed. Looks like others have had a similar situation. Have sent 2 queries but no response.
Order not received
Ordered goods on 8th August but haven't received them, would not use this company again.
Scammers!!!
Honestly I wouldn't even give them 1 star. Pure crappy company. Firstly they got my order wrong, took my money last April 2025 and I still haven't received my goods. I tried to email and messenger to no avail as they don't respond! Now I just want a refund. Really annoyed, it's no way to conduct a business. Scammers!!! Not recommended at all to use this company.
I ordered 5 blade razor blades
I ordered 5 blade razor blades. My god, so blunt. All thrown away!!!!
I ordred an item on the 3rd August,and…
I ordred an item on the 3rd August,and on the 9th i recieved a message item on its way but until 15th nothing delivered,as i purchased through kalana i made a complain and the funds were refuned today.pls do not order from them.pls see other review all negative
Fake goods
I got a car tracking device on the 25th July only to find out it is only for apple phones the advert did not state this so when I tried to contact them they did not reply I have sent them over a dozen emails and the same in messages to customer service and only had one reply on the 27th July saying that they have refunded me and it will take days still waiting for my refund and I have been trying to contact them with emails and messages but they are avoiding me i have even sent them the proof but they failed to reply so keep away from this company as they tell lie after lie and ignore you all the time
I am still waiting for my refund and still no more texts or messages from them they are still avoiding me
Total scam
Total scam. There is simply no point in telling you my story as it’s the same as everyone else’s.
You order the goods, you pay for the goods, they don’t turn up.
You contract them, they lie to you, they then ignore you, you then come on here and realise you are not alone..!
I ordered one of these gps order no
I ordered one of these gps order no. 48864m74092. As proof i have never received it .tried contacting them to no avail tried several times .don't trust them. VYJOY. No joy ar all. Thank you I've tried all day yesterday and. This morning
A very very poor experience
I ordered 2 Order Numbers 1403 & 1457 in June
I still haven't received them despite having been told they have been delivered
I have emailed several times and not received an explanation
I contacted the UK courier who denied any knowledge of the orders
You took my money and now I want the goods
Please advise what you are going to do
I want a replacement for both orders sent the fastest way possible please
I an assure you that I haven't received the goods
Please advise
KR
Stephen
its a scam
Ordered a smart scales in june 2025, have yet to receive the order. Emailed company and no reply to date, think I've been scammed. Do yourself a favour and don't order from this company.
con and no reply
i placed a order and then went to cancel it with no reply the advert did not state that the item was for only apple products it also does not work
i have sent them over a dozen emails and they have not replied to any keep well away
As per usual
As per usual, product advertised on the internet, absolute rubbish, these companies have people that can jazz up any advert/video to make things look good
Total scam don’t trust comms are aweful…
Total scam don’t trust comms are aweful basically nothing after four weeks
Please don’t buy from them
Quality of merchandise is diabolical
Quality of merchandise is diabolical. I bought a Karcher gun without UK hose adapters. Avoid at all costs.
I made my order just short of 2 weeks…
I made my order just short of 2 weeks ago, and I've received absolutely nothing. THIS SITE IS NOT TO BE TRUSTED !!!!!
Not to be trusted
Item tracking shows arrival at London airport 23 May and then nothing. I am told to wait and now being ignored. This company is not to be trusted. I’m now pursuing formal action and this company is known for this behaviour
I ordered the pet gloves on 27th April
I ordered the pet gloves on 27th April. They overcharged me and I’m still waiting for them to arrive. Complete scammers do not buy from these people. Extremely disappointed. I just want my money back.
I bought some pet hair removal gloves…
I bought some pet hair removal gloves of there paid £15 in total with delivery and they were a waste of money fell apart in my hand and did not pick up any pet hair absolutely rubbish
I ordered on the 26th April n still…
I ordered on the 26th April n still haven't received n won't let me track either n I got it on my clearpay account so I have 2 pay it all n they won't do anything fuming 😤 😤
My order never arrived
Discussed with this company i order a nebuliser on 9th of April and have still not received it I've been tracking my order and it tells me it has arrived at Hawkes bay couriers in Ireland this company has been dissolved, i have contacted vyjoy customer care, to inform them of this and they just don't answer my emails very very bad customer care service, I would recommend NOT to use VYJOY
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.








