I decided to try the "new style" of self adhesive wall paper. The walls we were using were substandard and the paper difficult to install, so it was not the best option for situation.... But my hat go... Voir plus
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Lisez les avis des autres
Wished I had read the previous review completely correct do not use this company!!! Bought over week ago wallpaper they state 1-2 day delivery. No contact you can’t ring no one to explain. Yet they ha... Voir plus
Fantastic choice of wallpapers to choose from, also the cheapest site for this product. I searched four different sites that sold this paper and wallpaper on line were the cheapest by several pounds... Voir plus
Great price compared to other sellers of the same paper. Extremely helpful to deal with particularly Katie who went out of her way to help. Pepe delivered within two days! All in all a very good s... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Wallpaper UK is headed by a small family team. We seek to offer our customers the highest level of product knowledge and technical expertise to ensure that our client’s expectations are exceeded. Please call or email us if you are unsure of everything, we are happy to help.
Coordonnées de contact
Unit 5 Hembrow Building, Evegate Business Park, TN25 6SX, Ashford, Royaume-Uni
- 01233225223
- enquiries@wallpaper-uk.com
- wallpaper-uk.com
3,8
Bien
282 avis
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Great website
Great website, easy to use.
Lots of choice. Great service & quick delivery. Would highly recommend
15 juin 2023
Réponse de Wallpaper Online
Hi there, thanks so much for taking the time to leave your review! :)
Katie
Gorgeous wallpaper
Absolutely beautiful wallpaper, arrived very quickly, was securely packaged. Looking forward to putting it on the wall, it is excellent quality, thick paper so should be a breeze
13 juin 2023
Réponse de Wallpaper Online
Hello! Thanks so much for taking the time to leave this lovely review.
I hope the project all goes well :)
Katie
It hasn't arrived
It hasn't arrived, and you send me a request to let you know how it went?
Badly, is the answer. You charged my card immediately and promised delivery within five days. It's been a week. No updates, your online chat is disabled, you don't respond to email and your phone's recorded message says you're not taking calls. AVOID AVOID AVOID.
12 juin 2023
Réponse de Wallpaper Online
Hi Jane,
Thanks for taking the time to leave a review.
I emailed you back yesterday with the tracking details and instructions on collection from your local UPS access point where this parcel is awaiting collection.
Do let us know if we can try and be of any further help.
Katie
Great service
Great service. Easy to order, prompt delivery of well packaged paper. Competitive pricing. Thank you
22 mai 2023
Réponse de Wallpaper Online
Hiya,
Thanks so much for your review, it's much appreciated :)
Katie
Looks great on roll but not hung yet.
22 mai 2023
Very fast processing of the order!
10 juin 2023
A great selection of wallpapers
A great selection of wallpapers. The sample I ordered arrived very quickly and my actual order arrived within 2 days. I’ll definitely use this site again.
10 juin 2023
Great value and fast delivery
3 juin 2023
The wall paper is very good
The wall paper is very good. The decorator said he could not fault the quality.
How ever the delivery was a couple of weeks after your original promise. So the decorator had to be cancelled and re booked. The job was finally done 3 months after the order.
4 juin 2023
Fast delivery and competitive pricing
Fast delivery and competitive pricing. Definitely recommend this company.
28 mai 2023
Réponse de Wallpaper Online
Hi Tanya,
Thank you so much for your review - much appreciated :)
Katie
Poor service and delays
Delays in sending samples , and order paid for awaiting delivery of chosen paper . Did not arrive, told that it was now a recently discontinued line and had e-mailed me to that effect 3 weeks earlier. I have not received this mail. Poor service, should have followed up with customer sooner and refunded monies taken at the time they knew that they could not fulfil the order. Apologised profusely but I feel very let down by delay and not having goods I had searched long and hard for.
24 mai 2023
Réponse de Wallpaper Online
Hi Tess,
Thank you for your review.
I am so very sorry for the issue with your wallpaper order. We emailed as soon as we were made aware that this was discontinued, with the option to choose another colourway, but I understand that this may have gone to junk/spam.
I appreciate this should have been followed up and we have put steps into place to improve this going forward should this happen again.
I am so very sorry again that this paper was discontinued and that you feel let down, as a small family business, people's experiences really do mean a lot to us, and I appreciate we have let you down on this occasion.
Please do let me know if we can try and help any further.
Katie
Avoid this company
Avoid this company. Ordered wallpaper a month ago. No sign of it, no communication. Have emailed and no reply. Phone system a nightmare - no one answers. Really do not use this company. I am now resigned to losing my money.
25 mai 2023
Avis spontané
Réponse de Wallpaper Online
Hi there Valerie,
I have just responded to your most recent email which has come through.
It looks as though we have had an issue with your messages coming through to junk/spam, which I sincerely apologise for.
Please do check your emails for my reply and let me know if you have any further questions.
Katie
Fast delivery and great value for money
18 mai 2023
Réponse de Wallpaper Online
Hi Karen,
Thanks so much for taking the time to leave a review :)
Katie
Absolutely shocking
Absolutely shocking! Do t buy from here. Ordered my paper two weeks ago! Tried to ring to find out where it is as I have not received. Phone is constantly on answer machine. Left several messages. No reply! Emailed several times No reply! Emailed No reply!!!! Shocking
Emailed them as per comment below said that arthouse has sent it out over a week ago again, asked for tracking but they haven’t sent me any details , chases again today to be told it’s only being sent out today! Just being messed around all the time
21 mai 2023
Avis spontané
Réponse de Wallpaper Online
Hi there, thank you for your review.
Please could you email me directly with your order number so we can look into this and get this resolved for you? I can't seem to find your details on here?
(katie@wallpaper-uk.com)
Katie
Katie gilhoohy
Katie gilhoohy, she was exceptional in helping with my query with regards to my order.
14 mai 2023
Réponse de Wallpaper Online
Hi Sharon,
Thank you so very much for your review!
Katie
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