Waltham Forest Council Avis 

Tryinf to represent my cousin with learning difficulties. Housing department need I say more.

I used to have to go through several complaints procedures just to get some sort of action on my cases. Now they don't even reply to complaints. Broken system, greedy, and don't care.

If there was an option for minus or 0 stars I would select it. Horrible service. Weak slow responses. On hold for ages. No idea how Waltham Forest council is still operating. Careless, rude and pathetic. No training and etiquette.

Useless,careless at all

Horrible customer service and very rude agents. They just good with issuing fines and everything else you can email them and wait forever

fly tipping in garner rd is totally wrong, but they have a camera that has not worked for over ten years, they dont give a damn about the residents, all they care about is giving parking tickets out to get money in, another mafia council in london.

Have been running a business for over 18 years now,

Waltham forest have to be the worst council in the UK hands down!

These people do not treat businesses and business owners like humans, they deliberately cause businesses harm with their blasé attitude to significant changes which they don't even bother consulting local businesses.

We have been paying our business rates, which seems to increase every year! still we pay,

They have introduced CPZ, which has increased from the beginning,

They have sold off many parking lots for development and reduced parking on all roads,

They have closed roads, to make 15 minute neighbourhoods? all this means is there is more traffic and more pollution as people now have to travel further to go around the blockages!

They have never consulted businesses as they know they will get feedback against them? They say to look in the Waltham forest paper or the Library, but, I say, as a business who has time to go to these places everyday to keep up-to-date? why not just email us? or post us a letter?

They ignore 100 person signed petitions, they say parking doesn't affect businesses as TFL carried out a report which states parking doesn't affect businesses? All the data of this report was collected DURING THE LOCKDOWN! WHEN NO ONE WAS ALLOWED OUT OF THIER HOMES!

In an age where people should be helping one another, this council seems set on destroying local business,

Local councillors are unfortunately the same, who ignore issues. It really is a shame the way local businesses are treated, and the council seems set on shutting everyone down, would be easier if they just said it!

Thanks for nothing

Useless council who couldn't care less about the residents. Spending tax payers money like water on so-called 'traffic calming measures' which the council leader and his cronies refuse to monitor as this would involve them actually doing some work as a paid public servant! One of the worst boroughs to live in!

Used the RingGo app on Wednesday evening to book parking for Thursday, using the Tomorrow option to select the date.. Didn’t notice that it set the date to Friday and the next day ( Thursday) Waltham Council gave me a ticket. This Parking App is not fit for purpose, use at your peril as parking appeals are ignored

Had new kitchen fitted had floor levelled ..kitchen tiled. and painted ..absolute joke from start to finish.complained I have never had so many so called surveyors come and take pics still today its happening. Its been going on for nearly a year now all I keep being told is they can't get the contractor back to put right.that's terrible wrong.yesterday I had 2 people from walthamforest council come again to look at what needs doing he told me he is the person who gives the go ahead.to all repairs ect I said to him why can't you get these repairs done in stead of keep coming round to look .because I raised my voice he claimed I was rude and stormed off .I think he has a cheek to say that I was rude after all these months of been lied to by phone staff and surveyors. It's a long list .there are outstanding jobs that have been looked at but still nothing been done .I'm disabled,my wife has stage4 cancer and council are aware of this but still today they don't care ,can somebody please tell me what's happening to walthamforest council .

I have been living in Waltham Forest for almost 18 years. Based on my observations, this is the dirtiest and most repulsive council. Previously, they asked me to pay for something when under the local bodies' legislation I was exempt. We went to court, and after 28 months they lost the case, Guess how much that cost the council because of their incompetent finance and legal department employees because it does not come from their pockets.
For the last 5 weeks, I have been complaining about the recycle bin not being emptied. I have also contacted the local councilor, who happens to be the head of the council too, but no result.

Waltham Forest Council do not care about the residents - the unscrupulous leaders are too buy blowing their own trumpets whilst ignoring residents genuine concerns and worries. If you submit a complaint, they push it back onto the resident and absolve themselves from taking responsibility. Shameful, money grapping 'leaders!'

I don't know why these people work there. Certainly not to help the residents. I have experienced lies, sweeping things under the carpet so to speak, delays etc. Various departments will give you the totally contradictory advice about the same thing. I understand now why people say about the council workers that they couldn't work in the private sector . They would be fired !!