Want a New Gadget Avis 

49
TrustScore 4.5 sur 5

4,3

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I ordered a refurbished iPhone and it arrived very quickly. It was very well packaged. The phone is exactly as advertised and looks like new. I am very happy with my purchase and consider it excell... Voir plus

Noté 1 sur 5 étoiles

I purchased a replacement phone that was rated ‘excellent’. First day phone crashed multiple times, next day screen pixilated, couple of days later crashed and frozen. From then on frozen, white scree... Voir plus

Noté 5 sur 5 étoiles

This was a very quick process, the phone was in excellent condition like it said on the website. Great Service. Thank you team

Noté 5 sur 5 étoiles

I purchased my iPhone 13 from Want a New Gadget and I was not disappointed. The phone was described as Grade A condition and they are right! The screen is in brilliant condition and the phone is worki... Voir plus

À propos de l'entreprise

  1. Magasin de téléphonie mobile
  2. Magasin d'accessoires informatiques

Écrit par l'entreprise

Here at Want a New Gadget, we pride ourselves on providing the latest in graded, refurbished mobile phones, tablets and gadgets, including console & games accessories. We can provide a wide selection of devices whether it's for personal or business use, we've got a refurbished device for you! If you're after a cheaper alternative to today's new mobile devices, then just take a look at our stock. The stock levels will change daily, so if you can't see something you want today, check back tomorrow. Alternatively, get in touch and Contact Us today.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

49 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,3

Tous les avis

(49)

16 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I ordered a refurbished iPhone and it…

I ordered a refurbished iPhone and it arrived very quickly. It was very well packaged.
The phone is exactly as advertised and looks like new.
I am very happy with my purchase and consider it excellent value.
I recommend this Seller - 10/10 from me 👍👍

4 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Great customer service with very…

Great customer service with very helpful and personable team.
I needed my phone repairing fairly urgently given i was going to be out of the country. The Want a New Gadget team ensured that the phone was fixed and returned to me on a tight schedule with regular communication.

20 avril 2026
Avis spontané
Logo de Want a New Gadget

Réponse de Want a New Gadget

Hi Sandeep,
Thank you for taking the time to leave us such a kind review.
We’re really pleased to hear that you had a positive experience with our team, especially given the tight timeframe around your travel plans. We understand how important it is to have your device back in time when you’re travelling, so we’re glad we could resolve this quickly and keep you updated throughout.
Your feedback means a lot to us, and we truly appreciate your support.
If you ever need any assistance in the future, please don't hesitate to reach out.
Kind regards,
The Want a New Gadget Team

Noté 2 sur 5 étoiles

Slow refund process

Did not receive my parcel - they refunded it.
However the refund process took a long time to be acknowledged, and then the refund also took some time.
Whole process took just over a week.
Frustrating not to get my item, but glad to get a refund.

15 novembre 2025
Noté 5 sur 5 étoiles

Amazing service!!

Had my phone for 11 months before it developed a fault.
I contacted "Want a new Gadget" and they arranged for the phone to be sent back to them the same day. I explained that I was going on holiday in the next seven days and would really need my phone!
The chap I was speaking to said he would push it through as an urgent repair and get it back to me in time for my holiday - I received it back after five days!
I can't fault the service I received and the staff I spoke with were really polite, courteous and very helpful.
I would highly recommend Want a new Gadget.
Thanks.

5 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

I purchased a replacement phone that from day one didn’t work

I purchased a replacement phone that was rated ‘excellent’. First day phone crashed multiple times, next day screen pixilated, couple of days later crashed and frozen. From then on frozen, white screen, multiple times crashing and restarting, pixilated screen, ghost screen. Makes me question how these items are processed, surely this shouldn’t have passed and quality checks

4 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Phone proved to be faulty

Phone proved to be faulty. Over and over I was asked to erase iCloud…but the phone did not come up on my find a phone. It never had a password..or an iCloud account because I got it for my 94 year old Parkinson’s afflicted mum…just to use for videos photos and phone calls. She can barely move her fingers and lives 260 miles away from me….all of that made no difference to this company. Be very cautious.

4 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent service from Matt

I cannot thank Matt enough for his assistance. Saw what I needed on their website. Called him up and explained I needed it urgently. He emailed me a link to the product and a payment method. This was at 5pm. By 10am the next day I received an email from Royal Mail explaining that my IPhone 14 was on its way. Great service.

4 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Great service

Great service, you only find out how good a company is when something goes wrong. Matt at WAG stepped up and sorted our problem. Thank you for an easy and quick solution.

30 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Excellent service, phone dropped off with Matt who said he would keep us updated and hoped to get it sorted and back to us later the same day, which he did. Can't thank him enough. Excellent service.

2 juin 2025
Avis spontané
Noté 1 sur 5 étoiles

Feeling scammed

Feeling scammed, after 3 days and reaching out to there customer support all I’ve had is a confirmation of order receipt . Would highly discourage this company.

24 mai 2025
Logo de Want a New Gadget

Réponse de Want a New Gadget

Hello Matthew Piggot and thank you for sharing a review with us. While i appreciate the concern that you had with your order i'd love to confirm that the device was successfully procesed and sent out for you the following Tuesday. Please note the order was purchased on the Satuday at 6pm which is out of our office times. Then we do not work on Sunday and the Monday was a Bank Holiday which meant we were not in to process this. The following Tuesday morning we processed this order for you and supplied a tracking number and it is now delivered to your door! Im glad i could clear this up and i hope you are enjoying your new device!

Kind regards,
Matt

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