The workers from Warmworks (Sureserve) arrived promptly. They were efficient, tidy, pleasant, cheerful, knowledgeable, very helpful and worked as a team. The work was completed on time A most pleas... Voir plus
L'entreprise a répondu
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The workers from Warmworks (Sureserve) arrived promptly. They were efficient, tidy, pleasant, cheerful, knowledgeable, very helpful and worked as a team. The work was completed on time A most pleas... Voir plus
L'entreprise a répondu
I can't thank the guys at Northseal Facades enough for their fast and clear communication throughout the project. Special thanks to John, Eddie, and Roman for their hard work and attention to detail d... Voir plus
L'entreprise a répondu
Recently had a new boiler installed, new radiators, new smoke alarms and new ......, the company provided a super service, hassle free and very well organised. All the men involved where very quick a... Voir plus
From the point of initial contact, the process and options were discussed with us to decide which package was best for our home. The works carried out were on time and better than we hoped.... Voir plus
Écrit par l'entreprise
We were founded in 2015 as a joint venture partnership between Energy Saving Trust, Changeworks and Sureserve.
Since then, we have supported more than 50,000 households through our work across the UK.
We have continued to expand our work, taking on new contracts and building our presence across the UK. We now have more than 180 members of staff based at our offices in Edinburgh, Newcastle, Kirkwall, London and Stornoway.
Our commitment to our values, to doing the right thing by our people, our customers and our communities, is what defines us as a business.
Our work
Our work is a key part of the drive to reduce carbon emissions and the transition to a net zero society. Our role is to ensure that this transition to low-carbon living, with its rapid shift towards new, renewable technologies in people’s homes, includes everyone, especially those who need extra help and support to adapt to change.
Écrit par l'entreprise
1 Carmichael Place, EH6 5PH, Edinburgh, Royaume-Uni
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Everything was completed as planned by two installers and other surveyors were informative and knowledgeable about what needed done. Staff communicating by phone were excellent too. All pleasant and polite . Place was left tidy and the carpet fitter did a very good job too. I’m very grateful for the standard of work and feel the difference with the new system. Works well and efficiently. Thank you to all concerned for a good job done. Kindest regards Marion Milne.
Very impressed with the project upon completion.
Work included new boiler, radiators, secondary glazing, draft proofing and ventilation.
Happy to recommend.
Warmworks.co.uk carried out my entitlement to the goverment scheme of a new boiler , I did have issues re their installer manager re the flu they fitted, it was straight under my airvents to house and the installers used silicone to block my airvents re emissions from flu ,i got no where with their manager of installers at time re that practice , i said i had spoken to GasSafe of my concerns,reported this to Warmworks as to why I was unhappy at flu as I'd experienced the same issue years ago and the boiler n flu was condemned, as we were getting emissions and carbon monoxide coming into home through airvents,I told the installer manager of this but he insisted it was standard and he'd used the silicone and flu sizes for installations for last 20years,i said i was getting Gas Safe involved re the flu safety due to previous experience ,Gas safe came out inspected the boiler and found the flu was needing brought up to standard and made safe , they made a report to wWarmworks and myself of their findings re flu not up to standard, Warmworks Manager was not happy to hear this issue i was having and apologised sincerely for all the upset caused got onto their installers manager he did come out to remove silicone as requested but not lengthen flu past airvents of house, the manager for installment would not be moved on the flu not going beyond my air vents directly above the flu ,or my concern using silicone to cover the air vents, i let Warmworks know again I was involving Gas Safe , Gas Safe came to inspect the work, gas safe gave report to me and Warmworks installers it was not up to standard , and myself informed Warmworks office Manager , which I was met with politeness and interest in getting this sorted Warmworks contacted their installer manager all was sorted with an apology from their manager and i assume lesson learned to his practise in this government work they won the contract for to be made up to standard so glad this was put right as no one could tell me how long the silicone would protect the emissions seeping back into my house??.
Gas Safe also found on their inspection my gas meter wasn't up to standard , informed me that my gas energy provider would be sent a report to bring gas meter up to standard though the were not the original meter provider they would bring it up.to standard , that was also sorted quite quickly, thanks to Gas Safe inspection ,I believe Warmworks was very interested in getting the flu sorted and I was satisfied in the outcome of their installers Manager himself bringing the flu up to standard removing the silicone too and apology for any upset caused which I accepted as i felt he'd learned something ,in all fairness Warmworks and Installer Manager resolved all issues and I am HAPPY with my lovely new boiler and servicescompleted ,5 stars id say
everything went great all done in one day delighted with the work.
No problems with service. Called to ask how it was all going. Arrived on time with phone call just before they came to do job. Very pleasant answered any questions I had. Would certainly recommend company. We are very happy with the job that was done. Staff and service gold star.
Great work was done very professionally,the guy were very polite and very tidy no mess was left thank you would definitely recommend
Extremely quick response timeframe between initial enquiry and installation of improvement works. Excellent communication and follow up/inspection process.
The whole experience from start to finish was impressively quick, positive and professional. It is such a relief to no longer have a temperamental old oil fired heating system spewing out fumes.
Many thanks to everyone at Warmworks and McInnes Group who carried out the fitting.
From start to finish everyone was totally professional.left house at 8am when we got back the full system was installed and guys were tidying after them.excellent service
Warmworks were thorough but their allocated supplier let them down a bit scaffolding here 10 days and counting/ had to chase up electrician as job not finished/still waiting for codes to connect to grid/

Réponse de Warmworks
I was kept informed every step of the installation as to what would be done and when. The workmen turned up exactly when they said they would, worked efficiently and tidied up before they left. I would certainly recommend the service.
Very tidy workers, cleaned up beautifully, worked fast and extremely friendly,
Excellant service from warmworks, from commumication to installation
The people who done all the loft insulation the new boiler and radiators and the joiner all made a fantastic job and the company should be proud to employee's as good as they were you cannot beat experience that those men had in abundance they all deserve a rise
Workman first class' Service excellent. Could recommend your company to anyone
Great service from start to finish. From the initial visit to survey the property, the installation and the final inspection from nice friendly people.
They were very professional and organised, they all knew what they had to do and were respectful of my house and did an excellent job.
Very good company to get involved with very friendly and very high standards work they do I would recommend family and friends
We are absolutely delighted with the works that Warmworks instructed recently at our property. Their website is very helpful and clear, it guided us through the process to apply for funding for the works. We found Warmworks staff to be very professional and helpful. Thank you.
All communications very clear and informative at all stages from warmworks.
Very happy with all works completed with efficiency from well chosen contractors , the changes have greatly improved the efficiencies in our home. I would recommend Warmworks to anyone requiring similar works carried out in their homes.
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