The workers from Warmworks (Sureserve) arrived promptly. They were efficient, tidy, pleasant, cheerful, knowledgeable, very helpful and worked as a team. The work was completed on time A most pleas... Voir plus
L'entreprise a répondu
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The workers from Warmworks (Sureserve) arrived promptly. They were efficient, tidy, pleasant, cheerful, knowledgeable, very helpful and worked as a team. The work was completed on time A most pleas... Voir plus
L'entreprise a répondu
I can't thank the guys at Northseal Facades enough for their fast and clear communication throughout the project. Special thanks to John, Eddie, and Roman for their hard work and attention to detail d... Voir plus
L'entreprise a répondu
Recently had a new boiler installed, new radiators, new smoke alarms and new ......, the company provided a super service, hassle free and very well organised. All the men involved where very quick a... Voir plus
From the point of initial contact, the process and options were discussed with us to decide which package was best for our home. The works carried out were on time and better than we hoped.... Voir plus
Écrit par l'entreprise
We were founded in 2015 as a joint venture partnership between Energy Saving Trust, Changeworks and Sureserve.
Since then, we have supported more than 50,000 households through our work across the UK.
We have continued to expand our work, taking on new contracts and building our presence across the UK. We now have more than 180 members of staff based at our offices in Edinburgh, Newcastle, Kirkwall, London and Stornoway.
Our commitment to our values, to doing the right thing by our people, our customers and our communities, is what defines us as a business.
Our work
Our work is a key part of the drive to reduce carbon emissions and the transition to a net zero society. Our role is to ensure that this transition to low-carbon living, with its rapid shift towards new, renewable technologies in people’s homes, includes everyone, especially those who need extra help and support to adapt to change.
Écrit par l'entreprise
1 Carmichael Place, EH6 5PH, Edinburgh, Royaume-Uni
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Arrived on time, carried out installation very professionally,left work area spotless could not have asked for more.
I was very impressed with the work that was carried out and the workmen were very pleasant and helpful it went very smoothly and no problems and I would highly recommend this company from the first phone calls to arrange it to the last workmen leaving the house it was amazing
Amazing service. My mum had her central heating system replaced at no cost, saving her thousands of pounds. Warmworks customer service is excellent - the staff are all incredibly warm and friendly, and super helpful. The process took around 3 months in total but was absolutely worth it for the savings and improved energy efficiency of my mum's home.
Warmworks have been outstanding from giving us all the information we need to making sure we fully understood everything and checking in with how installation was and that we were happy with everything.
We really could not fault Warmworks for their service, helpful and friendly staff
Excellent communication and organisation.
The whole process was smooth, from initial contact to completed installation.
Was kept updated from the office with dates of when work was being carried out and called before workmen arrived. Everyone was professional, extremely helpful and cleared up after they completed the work.
Everything from start to finish was great, good communication, quick appointments and the guys who carried out the new heating installation were great, clean and tidy wouldn't have known they were there after such a big job
Can't fault the Valley group for their work and standards and the process with Warmworks was flawless and warmworks were very helpful. If I had one criticism it would be that you are advised if you have Laminate flooring this will have to lifted ! unless you have good under floor access!
Excellent service! Everyone was very helpful. First class! I would highly recommend 😀
Excellent workmen .
Professional,courteous , tidy and on time.
Receptionists excellent customer service .
Good contact with updates and problem solving. I can't fault Warmworks on anything, staff was very helpful.
Excellent help from Laura.
We found them very professional, very mannerly with a great work ethic. They were a great pleasure to have in our home, from the word go the whole experience has been excellent. Telephone communication with office staff has also been without fault. Overall we are very pleased and very grateful for all your help and guidance. Yours faithfully, Mr & Mrs E. Atkins
Ease of communication and clear information on works to be completed.
They went out of the way to help us as we had problems in the past ,
They always cheerful on the phone and listened to what I had to say and put me at ease .
Les Springett
I cannot recommend Warmworks highly enough.
The staff were highly professional and courteous, keeping me well informed and reassured every step of the way.
Very efficient on time and explained all aspects of using technology very well.
Great job workers were fantastic so happy with the new heating and door great work
I was impressed with both companies:
Installation of the heat pump and radiators Tommy Hugh’s Scalloway
Also. Nordi Lerwick who installed the Solar panels I still have to get their final paperwork also Octopus my power provider have to install my Smart Meter before I can be if it from the cheaper tariff. I understand both are in hand. So I am delighted
I got really confused in the process. Was told the ceiling was to be insulated which led me to planning g how to clear the rooms. Then told the roof was to be done. Different advice given on solar panels and storage heaters, by contractors. One contractor said others were cowboys! I hadn't realised there would be different contractors. Basically, I'd hoped for new storage heaters, getting different advice on this I phoned Ĥome Energy, who advised me to phone Scarf who advised me to phone Home Energy! Notwithstanding, people I spoke with were really nice, the contractors were too, and I'm very happy and grateful for the work done.

Réponse de Warmworks
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