Washtower Avis 

136
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 4 sur 5 étoiles

The presales team helped clarify questions about dimensions and fit. The order came well wrapped and on time. The one part with minor surface damage was replaced within two days without any... Voir plus

Noté 5 sur 5 étoiles

My order was made last minute and I couldn't believe how quickly it was dispatched and delivered. It would be almost impossible for any item to be delivered damaged because it was packaged so well. In... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We bought a Washtower Slimline 3.0 WSTT815 to create a washing machine/tumble dryer stack.This is a really good quality product and although flat pack, straightforward to put together. No bits missing... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very good product and met my expectations. The promotional information is accurate. Delivered well within timescale. Packaged very well to avoid damage. I would advise anyone to take time to sort the... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Écrit par l'entreprise

Washtower® is a family-run company established in the Netherlands in 2017. What began as an idea to design a cupboard that would mean no more bending while doing the laundry, developed into an innovative modular cupboard system for the complete furnishing of a laundry room, bathroom or utility room. This was clearly a gap in the market because only five years after launching our business, our team of four has grown to 39 colleagues and we now sell our cupboards in Belgium, the Netherlands, Germany, Austria, Switzerland, Spain, England, France and Scandinavia. We hope to soon enter the American markets as well. We want our customers to consider it a joy to do the laundry. That is why we prioritise service and quality. We always make sure that our customers are 100% satisfied. To guarantee safety, we have had our cupboards tested extensively by the German TÜV Rheinland. Washtower® sells the first TÜV-certified washing machine cupboard in Europe, which makes us really proud!


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4,5

Excellent

TrustScore 4.5 sur 5

136 avis

5 étoiles
4 étoiles
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2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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4,5

Tous les avis

(136)

50 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

The washtower is very well fabricated

The washtower is very well fabricated; the instructions for construction are clear; the end-result a sturdy, stable, and ubiquitous cabinet.

1 mars 2026
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Réponse de Washtower

Dear Simon
Thank you very much for your positive review.

We are delighted to hear that you are satisfied with the quality and sturdiness of your Washtower cabinet. It is also wonderful to know that you found the assembly instructions clear and easy to follow.

Creating durable, practical, and beautifully finished laundry solutions is exactly what we strive for, so your feedback truly means a lot to us.

Thank you for choosing Washtower, and we wish you many years of enjoyment with your new cabinet.

With kind regards, Ana – Team Washtower

Noté 5 sur 5 étoiles

Great Product

Great Product
Does the job as intended, it is very sturdy
very happy with it

2 mars 2026
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Réponse de Washtower

Dear Stefano
Thank you so much for your detailed and positive review! We're happy to hear that you find our products solid and of good quality

Enjoy our products, and thank you again for sharing your experience!

Best regards,
Ana - Team Washtower

Noté 4 sur 5 étoiles

Great quality product

Great quality product, that was fairly easy to build!

28 février 2026
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Réponse de Washtower

Dear Katrine
Thank you so much for your positive review! We're happy to hear that you find our products of good quality - It's great to know the assembly went smoothly by following the instructions.

Enjoy our products, and thank you again for sharing your experience!

Best regards,
Ana - Team Washtower

Noté 5 sur 5 étoiles

Great service and product

Washtower customer support prior to our purchase were extremely helpful.
The delivery dates were accurate and courier was very helpful.
The product quality is great and makes an impact in our utility room.

26 février 2026
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Réponse de Washtower

Dear Peter

Thank you very much for your positive review. We are pleased to hear that our online and phone support met your expectations. It is great to know that your flat pack arrived on time and in good condition, and that you are happy with both the functionality and appearance of the product. We wish you lots of enjoyment with this addition to your utility room and thank you for choosing Washtower.

With kind regards,
Ana – Team Washtower

Noté 5 sur 5 étoiles

Quality Furniture

Great product - high quality build and looks fantastic in our utility room. Excellent customer service - highly recommended……

14 février 2026
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Réponse de Washtower

Dear Peter
thank you very much for your positive review. We really appreciate it! We are pleased to hear that your order looks fantastic in your space and that you are happy with the quality. Wishing you lots of enjoyment with your new laundry room.
Kind regards,
Ana - Team Washtower

Noté 5 sur 5 étoiles

Great company and product

Good sturdy product, packaged securely. Communication good and delivery on time.

7 février 2026
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Réponse de Washtower

Dear Tony
Thank you so much for your lovely review! We're delighted to hear that you’re enjoying the product and that its sturdiness and design met your expectations. We truly appreciate your feedback and are happy to know you’re satisfied with your purchase.
With kind regards,
Ana - Team Washtower

Noté 5 sur 5 étoiles

Great product

2 février 2026
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Réponse de Washtower

Dear Stefano,
thank you so much for your kind words! We're delighted to hear you're pleased with the quality of our units. We wish you lots of enjoyment with your new washing machine cabinet!
Kind Regards,
Ana - Team Washtower

Noté 4 sur 5 étoiles

Really good quality components

Really good quality components. Easy to build your setup on line. However not typical U.K. units as they come from Netherlands. So the base is very low and no option to have a plinth at base. Back panels are really low so any skirting boards will need to be cut or units won’t sit flush against wall. Also on when designing on line you get the impression that all units will be at the same height but they are not so won’t have level height. Units above the sink are too long so very little gap above sink. Had to have a small tap to make it fit.

26 janvier 2026
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Réponse de Washtower

Dear Mr. Carpenter
Thank you for sharing these experiences with us!
Could you please contact our customer care team and perhaps with a video and/or front view image of the setup? We can than have a look at it to see what might need to be reassembled. Because the cabinets should be the same hight. One tip I could give you already: the cabinets should line up on top, and not on the bottom. That might fix the issue! Otherwise; do not hesitate to contact us.
Best regards,
Ana - team Washtower

Noté 3 sur 5 étoiles

Low quality wood

14 janvier 2026
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Réponse de Washtower

Hallo Mr. Nichols
We are really sorry to hear that you are not satisfied with the quality of our cabinets. This is obviously not the experience we want to provide and we sincerely apologise for the inconvenience this has caused you. Please know that we take your feedback very seriously and are constantly working to improve both our products and our service.

We would like to contact you personally to discuss this further and find an appropriate solution together. We have tried several times to reach you by phone and have also sent you an e-mail.
We would be happy to help you and work together to find a satisfactory solution.

With kind regards,
Ana - Team Washtower

Noté 5 sur 5 étoiles

Washtower is as described and am very…

Washtower is as described and am very pleased with all units. It is all now installed in our new bungalow and at a very convenient height for loading and unloading. No more planB as to how to get myself back up again. Heaven.

27 décembre 2025
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Réponse de Washtower

Dear Margaret,
Thank you so much for your positive review. We are delighted to hear that you are satisfied with our product and that you experienced our service as fast and reliable. Thank you for choosing Washtower, and we wish you lots of enjoyment with your purchase.

With kind regards,
Ilse - team Washtower

Noté 5 sur 5 étoiles

Great quality and looks superb

We bought the stacking unit, a tall cupboard and a small cupboard. Very solid and robust. Definitely a 2 person job to assemble and move into place - but that’s due to the build quality. We found this easy to assemble - very clear instructions.
Overall very pleased with the result - the utility room looks fab!

1 février 2026
Avis spontané
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Réponse de Washtower

Dear Scriv,
Thank you so much for your positive review. We are delighted to hear that you are satisfied with our product and that you experienced our service as fast and reliable. Thank you for choosing Washtower, and we wish you lots of enjoyment with your purchase.

With kind regards,
Ilse - Team Washtower

Noté 4 sur 5 étoiles

Finishing details

Considering the cost of the furniture, some of the finishing (especially the interlocking areas) should be better. A bit long lead time, but overall pleased with the purchase.

14 décembre 2025
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Réponse de Washtower

Dear Criss,

Thank you for taking the time to share your feedback. We truly appreciate your honest comment.

We are sorry to hear that some of the finishing, particularly in the interlocking areas, did not fully meet your expectations. Please know that we are continuously working on product development and quality improvements, and your feedback is extremely valuable in this process.

We also appreciate your patience regarding the lead time and are pleased to hear that you are overall satisfied with your purchase.

With kind regards,
Ilse - Team Washtower

Noté 4 sur 5 étoiles

Thoroughly recommend

Very heavy. Not really a one-man job. However, very good quality materials and finished article is both pleasing and practical. Thoroughly recommend.

12 décembre 2025
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Réponse de Washtower

Hello Mr. Brown
Thank you for the kind review! We are very happy to hear that you are so pleased with your purchase and that you are satisfied with the overall quality. We wish you lots of enjoyment using your washing machine cabinets!

With kind regards,
Ana - Team Washtower

Noté 5 sur 5 étoiles

Amazing product

Really easy to navigate the website and place your order. We were kept up to date with delivery times. The cupboards were well packaged and my husband managed to put them up himself with a little help to lift them in place.Great quality and we are really pleased with the finished product.

27 novembre 2025
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Réponse de Washtower

Dear Bernie,
Thank you so much for your positive review. We are delighted to hear that you are satisfied with our product and that you experienced our service as fast and reliable. Thank you for choosing Washtower, and we wish you lots of enjoyment with your purchase.

With kind regards,
Ilse - Team Washtower

Noté 5 sur 5 étoiles

Excellent quality and boy

Excellent quality and boy, they’re heavy!

27 novembre 2025
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Réponse de Washtower

Dear Sye,
Thank you so much for your positive review. We are delighted to hear that you are satisfied with the quality of our product.

Thank you for choosing Washtower, and we wish you lots of enjoyment with your purchase.
With kind regards,
Ilse - Team Washtower

Noté 5 sur 5 étoiles

Very good communication and very happy…

Very good communication and very happy with the product

19 novembre 2025
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Réponse de Washtower

Dear Margaret,
Thank you so much for your positive review. We are delighted to hear that you are satisfied with our product and that you had a great experience with customerservice.

Thank you for choosing Washtower, and we wish you lots of enjoyment with your purchase.
With kind regards,
Ilse - Team Washtower

Noté 2 sur 5 étoiles

A number of things

A number of things:

1/ Quality only satisfactory, especially veneers which easily scratch

2/ washing machine will not function off the floor due to lack of water pressure which undermines the whole raison d’etre. Hoping a plumber can help as water pressure in our house is generally excellent.

3/ Tall units unstable and during assembly.

Would I purchase again ‘No’. What started as a space saving exercise has backfired on us. We currently have a chest freezer housed where the machine was supposed to be, which was hardly the plan.

We also had initial delivery issues which took eight days to resolve.

Overall I am very disappointed.

24 novembre 2025
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Réponse de Washtower

Dear Mr T Thorne,
Thank you very much for taking the time to leave this detailed review. We truly appreciate your feedback, as it helps us to improve our products and services.

We are sorry to read about your experience and would very much like to discuss this with you in more detail to see how we can help. We have attempted to contact you by phone, but unfortunately have not been able to reach you.

Could we kindly ask you to contact us by phone or email. We would be happy to look into the points you mentioned and work towards a suitable solution together.

Thank you again for sharing your experience, and we hope to hear from you soon.

With kind regards,
Ilse - Team Washtower

Noté 5 sur 5 étoiles

Washtower…Tumble dryer/Washing machine combo unit

Just finished installing the Washtower tumble dryer/washing machine combo unit. Very clear and easy to follow instructions for putting together. Once built it is very sturdy. From ordering to delivery was very smooth and communication was excellent. I would highly recommend this company.

14 janvier 2026
Avis spontané
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Réponse de Washtower

Dear Tam,
Thank you so much for your positive review. We are delighted to hear that you are satisfied with our product and that you experienced our service as fast and reliable. Thank you for choosing Washtower, and we wish you lots of enjoyment with your purchase.
With kind regards, Ilse – Team Washtower

Noté 5 sur 5 étoiles

Easy ordering

Easy ordering, informed when dispatched and arrived ahead of schedule.

28 octobre 2025
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Réponse de Washtower

Dear John,

Thank you so much for your positive review. We are delighted to hear that you are satisfied with our product and that you experienced our service as fast and reliable. Thank you for choosing Washtower, and we wish you lots of enjoyment with your purchase.

With kind regards,
Ilse – Team Washtower

Noté 5 sur 5 étoiles

Great quality product

Great quality product, fast reliable service.

1 novembre 2025
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Réponse de Washtower

Dear Clive,

Thank you very much for your positive review. We are delighted to hear that you are satisfied with the quality of our product and that you experienced our service as fast and reliable. Thank you for choosing Washtower, and we wish you lots of enjoyment with your purchase.

With kind regards,
Ilse – Team Washtower

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