Brufords Jewellers Avis 901

TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

This is an elegant shop. From the first steps inside it's like being sent back to a genteel era. We are "commoners" but we were greeted by chaps who warmly welcomed us as if we were royalty!... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

A pleasant shop to visit, with a greeting at the door and a warm welcome from the members of staff who always meet me with a smile. A very nice shopping experience.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Recently purchased a watch from Brufords which was ex display and I can’t quite believe my luck as it’s absolutely perfect! Received excellent customer service from Penny who sent me over pictures bef... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I recently had a lovely experience in store with Mitchell Coleman. He is friendly, easy to talk and very professional. I only went there for a catch-up but somehow ended up buying something I absolute... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Bijoutier
  2. Service de réparation de bijoux
  3. Bijouterie
  4. Service de réparation de montres
  5. Horlogerie

Écrit par l'entreprise

Trusted in Eastbourne since 1886, Brufords is an independent, family-run jewellers specialising in luxury, Swiss and branded watches, diamond and fine jewellery, engagement and weddings rings, alongside pre-owned watches and jewellery. Our comprehensive aftersales services including jewellery repairs and watch servicing also restore your much loved pieces to their former glory. Our store, situated in The Beacon, Eastbourne is home to an expert team of watch and jewellery experts with a combined experience of over 100 years, and our website brufords.com offers fast UK delivery. As an Official Retailer of brands including ROLEX, TUDOR, Breitling, TAG Heuer, Longines, Tissot, Seiko, Gucci and Garmin, we are proud of the longstanding partnerships we hold with these world-renowned organisations.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

901 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 5 sur 5 étoiles

Excellent all round

Welcomed to the store, given full attention to my request for watch service and a printed recipt with an estimate of the time to be taken.
Collection was a repeat of the experience and the price was exactly as stated.
No hesitation in recommending Bruford's.

8 février 2025
Avis spontané
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Réponse : Brufords Jewellers

Hi Ian,

Thank you for leaving us a 5-star review following your recent watch service.

We were delighted to assist you, and look forward to seeing you again.

Kind regards,

Caitlin

Noté 5 sur 5 étoiles

Easy and simple ordering my items…

Easy and simple ordering my items arrived in two days just in time for my granddaughters birthday
Packaging made a huge difference aswell. Thankyou I will be using this service again

3 février 2025
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Réponse : Brufords Jewellers

Hi Alison,

Thank you for leaving us a 5-star review following your recent online experience.

We are delighted that you are happy with our service.

Best wishes,

Caitlin

Noté 5 sur 5 étoiles

Excellent service

Wow great value charms and amazing arrived next day. I will defo be using again as my bracelet not yet full. Thank you.

8 février 2025
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Réponse : Brufords Jewellers

Hi Yvonne,

Thank you for leaving us a 5-star review following your recent online experience.

We are delighted that you are happy with our service.

Best wishes,

Caitlin

Noté 5 sur 5 étoiles

Exceptional Customer Service

Frazer was engaging and professional, giving me excellent product knowledge from his experience.
He provided individual product recommendation, which I was very grateful for.
Thank you Frazer for your exceptional customer service!.

31 janvier 2025
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Réponse : Brufords Jewellers

Hi Debbie,

Thank you for leaving us a 5-star review and such lovely comments following your recent visit.

I will be sure to pass these on to Frazer and we look forward to seeing you again.

Kind regards,

Caitlin

Noté 5 sur 5 étoiles

Rhona I have been purchasing jewellery from…

I have been purchasing jewellery from Brufords over the years because they are simply the best. The staff are very professional ie polite, helpful and patience. I always look forward to visiting the store especially as I feel very welcome.

30 janvier 2025
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Réponse : Brufords Jewellers

Hi Rhona,

Thank you for leaving us a 5-star review following your recent visit.

We look forward to seeing you again soon.

Kind regards,

Caitlin

Noté 5 sur 5 étoiles

A Lovely Experience

Jo was perfect , I’m absolutely delighted with my new watch, me and my dad have had a much better experience with yourselfs rather than other more main stream ADs.

26 janvier 2025
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Réponse : Brufords Jewellers

Hi Louis,

Thank you for taking the time to leave us a 5-star review following your recent experience with us.

I will be sure to pass your comments on to Jo, who I know will be thrilled to hear your feedback, and we look forward to seeing you again soon.

Kind regards,

Caitlin

Noté 5 sur 5 étoiles

So very impressed with Brufords

So very impressed with Brufords. Lovely friendly staff and a wonderful experience in store. Thanks in particular to Simon.

25 janvier 2025
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Réponse : Brufords Jewellers

Hi Maria,

Thank you for taking the time to leave us a 5-star review.

We look forward to seeing you again.

Kind regards,

Caitlin

Noté 5 sur 5 étoiles

Fantastic as always from the whole…

Fantastic as always from the whole team. Always greeted by a big smile and outstanding customer service.

24 janvier 2025
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Réponse : Brufords Jewellers

Hi John.

Thank you for leaving us a 5-star review following your recent visit.

We look forward to seeing you again soon.

Kind regards,

Caitlin

Noté 5 sur 5 étoiles

A pleasure to shop

A pleasure to shop!

Lots of beautiful things in this alladins cave of stunning jewels. My favourite shop!

20 janvier 2025
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Réponse : Brufords Jewellers

Hi Diane,

Thank you for leaving us a 5-star review following your recent visit.

We look forward to seeing you again.

Kind regards,

Caitlin

Noté 5 sur 5 étoiles

Excellent service

I dealt with Simon on this occasion. He was warm, friendly and professional. Every time I've had occasion to either visit the branch or speak to someone on the phone, everyone I've dealt with really, and genuinely, cares. It feels like everyone there is part of a family. It's a lovely experience to shop there.

21 janvier 2025
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Réponse : Brufords Jewellers

Hi Alan,

Thank you for leaving us a 5-star review following your recent visit to us.

I will be sure to pass on your lovely feedback to Simon, who I know will be delighted, and we look forward to seeing you again.

Kind regards,

Caitlin

Noté 5 sur 5 étoiles

Very happy with the service received..

Initially telephoned and spoke with a Brufords team member about having my original Tag Heur F1 sports watch battery replaced and then tested sealed. Very friendly and knowledgable and clear information about the process and service. Visited the store and had the same level of efficient service and then within a few days the watch was ready for collection. Very happy with the service received..

24 janvier 2025
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Réponse : Brufords Jewellers

Hi Gary,

Thank you for leaving us a 5-star review and kind words following your recent experience with us.

We look forward to seeing you again.

Kind regards,

Caitlin

Noté 5 sur 5 étoiles

Simon Highly Knowledgeable

I went into your wonderful Eastbourne branch on Saturday, had a lovely chat with Simon, who runs your Rolex department. He was highly knowledgeable and passionate about the Company and Rolex’s. Whilst i was there, he also helped with a beautiful watch roll from Wolf. I’m over the moon with it and my Rose Gold Yatch Master looks stunning in it.
Thank also to the rest of the team, who made me feel welcome and got me a drink. Highly recommend.

18 janvier 2025
Avis spontané
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Réponse : Brufords Jewellers

Hi,

Thank you taking the time to leave us a 5-star review and wonderful feedback following your recent visit to our store.

We are delighted to assist you, and look forward to seeing you again soon.

Best wishes,

Caitlin

Noté 5 sur 5 étoiles

I recently had my TAG Heuer watch…

I recently had my TAG Heuer watch serviced at Brufords and was thoroughly impressed. The service was excellent from start to finish – the staff were professional, knowledgeable, and attentive, ensuring my watch was handled with care. The price for the service was also very reasonable, offering great value for the quality provided. My watch was returned to me in perfect condition, and I couldn’t be happier with the experience. I highly recommend Brufords Jewellers for anyone looking for reliable and expert watch servicing..

19 janvier 2025
Avis spontané
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Réponse : Brufords Jewellers

Hi Andrew,

Thank you for taking the time to leave us a 5-star review and such kind words following the recent servicing of your watch.

We look forward to assisting you again in the future.

Kind regards,

Caitlin

Noté 5 sur 5 étoiles

Fantastic service from Bruford's…

Everyone I've dealt with at Bruford's has been unfailingly courteous, polite and efficient. I would, however, single out Harry their workshop watch technician for special praise; Tag Heuer declined to repair my watch (which has some sentimental and historic value to me, even if old and perhaps not a match for Heuer's current multiple-thousand-pound range); but Harry looked at it and went above and beyond, sourcing the obsolete replacement movement and restoring it to a splendid clean and working state - the first time in many years. His passion and love of his work were evident, and he gave my watch the time and attention which Tag Heuer obviously didn't think it merited. I always knew my old Heuer was in safe hands with him! He's a real asset to Brufords.

18 janvier 2025
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Réponse : Brufords Jewellers

Hi Jim,

Thank you for taking the time to leave us such a wonderful review of your recent experience with us, and the repair of your watch.

I will be sure to pass your comments on to Harry, who I know will be delighted with your kind words.

Best wishes,

Caitlin

Noté 5 sur 5 étoiles

Simon and Jo are the best in the…

Simon and Jo are the best in the business.

18 janvier 2025
Avis spontané
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Réponse : Brufords Jewellers

Hi Nick,

Thank you for leaving us a 5-star review following your recent experience with Simon and Jo.

We look forward to seeing you again.

Kind regards,

Caitlin

Noté 5 sur 5 étoiles

Highly recommended

Professional, friendly and efficient service.

17 janvier 2025
Avis spontané
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Réponse : Brufords Jewellers

Hi Saira,

Thank you for leaving us a 5-star review!

We look forward to assisting you in the future.

Best wishes,

Caitlin

Noté 5 sur 5 étoiles

Many thanks as always to all the…

Many thanks as always to all the amazing team at Brufords who always make a purchasing experience so special.
In this instance there was a need for a new watch winder and display case and this time Maxine who served me is yet another member of the sales team who are always very friendly and serve you with respect and professionalism..

11 janvier 2025
Avis spontané
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Réponse : Brufords Jewellers

Hi John,

Thank you for leaving us a 5-star review following your recent experience with us. It's fantastic to hear that you are pleased with the service you received from Maxine, and we look forward to helping you in the future.

Kind regards,

Caitlin

Noté 5 sur 5 étoiles

Personal service and was made to feel…

Personal service and was made to feel valued. Lovely environment and helpful, and constructive advice as I made my selection.

11 janvier 2025
Avis spontané
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Réponse : Brufords Jewellers

Thank you for leaving us a 5-star review and feedback regarding your recent experience.

We look forward to assisting you again.

Kind regards,

Caitlin

Noté 5 sur 5 étoiles

Excellent service and what a great…

Excellent service and what a great choice of watches & jewellery available. Would recommend to everyone. Thank you Brufords.

6 janvier 2025
Avis spontané
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Réponse : Brufords Jewellers

Thank you for leaving us a 5-star review!

We look forward to seeing you again soon.

Kind regards,

Caitlin

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