Hi,Webbers estate agent Ilfracombe North Devon have no creativity in their marketing strategy. I asked them to advertise my guest house for sale and gave them some of my own ideas,but after two draft... Voir plus
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Lisez les avis des autres
We used Webbers to sell our late mothers Residential Park Home which was a challenging market to negotiate. They eventually found a cash buyer with a few hurdles to overcome which they sorted out ve... Voir plus
L'entreprise a répondu
I honestly could recommend Webbers. We were given notice and Webbers were recommended to us. All of the staff were amazing. They found us our ideal home and we are over the moon. A big special thankyo... Voir plus
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I rented a property through Webbers Estate Agents and couldn't have asked for a better experience. The team were professional, friendly, and always quick to respond. They made the whole process from... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
At Webbers, we’ve been helping people move across the South West for over 100 years, combining generations of local expertise with a modern, award-winning approach to property. With branches in Barnstaple, Bideford, Torrington, South Molton, Braunton, Ilfracombe, Exmoor, Minehead, Taunton, Wiveliscombe, Wellington, Bude, Bodmin, Launceston, and our prestigious Park Lane, London office, we connect homes and buyers across Devon, Somerset, Cornwall and beyond. Whether you’re selling, buying, letting or renting, you can count on our straightforward advice, exceptional marketing and genuine personal service. Each property we represent is showcased with professional photography, video tours, and expert negotiation, supported by proactive communication to make every move seamless. Our expertise covers residential sales and lettings, land and new homes, auctions, commercial property, landlord services and valuations all tailored to deliver outstanding results. We’re delighted to be recognised as Best Agent UK 2025 by The Guild of Property Professionals and winners of Best Regional Estate Agency Group 2025 at The ESTAS, the national awards endorsed by Phil Spencer. Webbers continues to set the standard for customer care, marketing innovation and local success. Our dedication to people-first service has earned us multiple national awards and the trust of thousands of clients who return to us, move after move. At Webbers, your move matters and our mission is to make it as smooth, successful and rewarding as possible. Discover the Webbers difference today.
Coordonnées de contact
4,4
Excellent
65 avis
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Deliberately misleading information
I moved to Barnstaple in September and spoke to Webbers Letting in the town about letting an advertised studio, and raised whether or not I would need a guarantee. Their response was that it was illegal under the new law, that guarantors aren’t, permitted for rentals because they don’t take responsibility for anything, and it would need advice from the manager. This was categorically untrue. It is NOT illegal, the new law has not been enacted yet, and even if it had permits guarantors. The simple answer is that they couldn’t be bothered!
I approached a second letting agent and secured a property, and they confirmed that the information provided by Webbers was untrue. Furthermore, I work for a Local Authority who confirmed the same.
My advice is not to trust Webbers Lettings in Barnstaple, check with other agents before accepting what they say, and pity the landlords who lose good tenants as a result.
Edited in response to query:
I went in twice and spoke to two different female staff. In the first case, it was a Saturday and there was one member of staff who couldn’t even be bothered to sit up or offer me a seat. No notes were taken by the member of staff and I left within 5 minutes having been effectively dismissed and told guarantors were against the law. Having discussed the legislation with housing colleagues I went in a second time. This was a weekday and the office was fully staffed but without customers. This second member of staff was not corrected or advised otherwise by other staff members. My details were not taken despite me asking that they were, as guarantors weren’t allowed as they never took responsibility and she would need to ask a manager. Even then, she showed no intention of doing so or even checking with another colleague. There was absolutely no interest, so I left.
Update to response
I think that says it all - as I said no one took any details or made notes of my query.
No one is going to admit to responding to a customer query in the fashion that they did, or not following company protocols.
My review is accurate, genuine and honest, and I can provide a description of both members of staff if that helps!
I’m not prepared to debate my experience of your branch or customer service and my review stands.
23 août 2025
Avis spontané
Réponse : Webbers Estate Agents
Thank you for your additional, expanded comments and we note that you have now advised you made two separate visits to our offices. We have reviewed again the claims you have made, and unfortunately we have not been able to verify any part of the account you describe.
Your description of events does not reflect our processes, our legal guidance, or the way enquiries are handled in our Barnstaple offices. We do not advise that guarantors are “illegal” — nor have we issued any internal guidance that could support such a statement.
Additionally, we keep records of all walk-in enquiries, and there is no trace of a visit matching the details you have provided, nor any staff recollection consistent with your account. The suggestion that multiple members of staff would provide identical incorrect legal advice, or refused to take your details upon request, does not align with how our office operates.
Please be assured that if such an incident had been brought to our attention at the time we would have gladly investigated to establish the facts. Despite the passage of time, if you are able to provide verifiable information — such as the date, approximate time, or the name of the staff member you spoke with — we will happily review it. In the absence of this, we are unable to find any evidence supporting the claims made.
Recommended
John, Finlay and the team were extremely helpful during a protracted house sale. They kept us regularly informed and nothing was too much trouble. We wouldn't hesitate to recommend them.
14 novembre 2025
Avis spontané
Réponse : Webbers Estate Agents
Thank you so much for your kind words! We’re delighted that John, Finlay and the Webbers Estate Agents Bude team were able to support you throughout what sounds like a challenging sale.
Keeping our clients informed and making the process as smooth as possible is always our priority, so it’s wonderful to know we achieved that for you.
Your recommendation means a lot to us. If you or anyone you know is thinking about buying, selling or letting in the Bude area, we’d love to help.
Best Wishes,
John and The Webbers Bude Team
Nine months on from letting our…
Nine months on from letting our property with Webbers, very happy with all interactions with staff. Looking forward to continuing excellent results!
12 novembre 2025
Avis spontané
Réponse : Webbers Estate Agents
Thank you so much for your kind words and continued trust in Webbers. We're delighted to hear that nine months on, you're still very happy with the service provided by our dedicated lettings team here in Barnstaple. At Webbers, we pride ourselves on delivering a professional, friendly and knowledgeable approach to property management.
Warm regards,
The Webbers Lettings Team
Excellent reassuring service for landlords from Webber’s.
A very professional, knowledgeable and courteous service is provided giving good support to landlords and tenants alike. Approachable enthusiastic staff who are excellent at communication and who deal with any issues raised by tenants swiftly and competently. I am impressed with their legal knowledge and their compliance management is first class always ensuring that all legal certification is applied for well in advance ensuring that landlords confirm and comply with all statutory and legal tenting requirements.
12 novembre 2025
Avis spontané
Réponse : Webbers Estate Agents
Thank you for your thoughtful and detailed review. We’re so pleased to hear that you’ve found our lettings service to be professional, knowledgeable and reassuring. Supporting landlords and tenant is at the heart of what we do at Webbers.
Our team work hard to ensure legal compliance is never an afterthought. From managing certification well in advance to resolving tenant queries swiftly and competently, we’re committed to delivering a seamless and fully compliant lettings experience. It’s wonderful to know that our approachable and enthusiastic staff have made a positive impact.
Thank you again for choosing Webbers Lettings. We’re proud to be your trusted partner in property.
Warm regards,
The Webbers Lettings Team
Communication with Webbers is first…
Communication with Webbers is first class , they are prompt in answering any questions we or our tenants raise , they arrange good contractors for any required jobs . The rent is paid on time & documentation easily to follow. Inspections are thorough with a host of supporting photographs.
Changes in tenancy are handled smoothly, again with good communication.
Good communication and executions of mandatory certification . Friendly , efficient and approachable staff .
12 novembre 2025
Avis spontané
Réponse : Webbers Estate Agents
Thank you for taking the time to leave such a positive review. We’re delighted to hear that our communication, efficiency and attention to detail have made a difference.
Across all our offices from Barnstaple and Bideford to Taunton, Minehead and Park Lane London our team are committed to delivering a smooth and professional experience.
It’s great to know that our processes, documentation and inspections have met your expectations, and that our staff have been friendly, approachable and responsive throughout.
We truly appreciate your feedback and look forward to continuing to support you.
Warm regards,
The Webbers Team
I am very satisfied with the service
I am very satisfied with the service I have received from Webbers from day one when my rental property was first marketed to now several years later, their ongoing advice and finding me the correct tenants have made being a landlord so much easier.
12 novembre 2025
Avis spontané
Réponse : Webbers Estate Agents
Thank you for sharing your experience. We’re delighted to hear that you’ve been satisfied with our service from the very beginning and that our team have provided ongoing support and clear advice throughout.
At Webbers, we pride ourselves on delivering a professional, approachable and reliable service across all our offices in the South West and beyond.
Your feedback means a lot to us and we’re pleased that our commitment to smooth processes and excellent communication has made a positive difference.
Thank you again for taking the time to leave your review we look forward to continuing to provide the high standards you expect.
Warm regards,
The Webbers Team
A great experience
We had a great experience purchasing a property through Webbers. They were very tentative with great communication throughout. From the initial viewing, through to completion, Christine and the team went above and beyond. We really appreciate all the support in navigating our chain. Would definitely recommend.
11 novembre 2025
Avis spontané
Réponse : Webbers Estate Agents
Thank you for your lovely review. We’re so pleased to hear that you had a great experience with our South Molton team and that communication and support were consistent from start to finish.
Christine and the team will be thrilled to know their efforts made a positive difference.
At Webbers, we’re proud to offer a friendly, professional and knowledgeable service across all our offices in the South West and it’s wonderful to know that this came through in your experience.
Thank you again for your recommendation. We truly appreciate it.
Warm regards,
Lauren and The Webbers South Molton Team
We have bought a house through Webbers…
We have bought a house through Webbers and I can honestly say that all team and especially Leah ,who was our agent,was very helpful and supported us through our journey. It was stressful experience but we have made it and now we are enjoying our new home 🏡 😀. Thank you Leah and all!
29 octobre 2025
Avis spontané
Réponse : Webbers Estate Agents
Thank you so much for your lovely review and congratulations on your new home!
We’re thrilled to hear that Leah and the team at Webbers Estate Agents Launceston were able to support you throughout what can understandably be a stressful process. Buying a property is a big step, and we’re so pleased that Leah’s dedication and guidance helped make the journey smoother for you.
Your feedback is incredibly valuable not only to us, but also to others looking to buy or sell in Launceston and the surrounding areas. We’re proud to offer a personal, knowledgeable service and it’s wonderful to know that this made a difference for you.
Wishing you many happy years in your new home. If we can help again in the future, we’d be delighted to hear from you.
Best regards,
Andrew and all the team at Webbers Estate Agents Launceston
Amazing Service
Leigh Wickett was our point of call she kept us up to date every week, checking in to see if she could help with anything. Really amazing service provided by her.
7 novembre 2025
Avis spontané
Réponse : Webbers Estate Agents
Thank you so much for your kind words and for taking the time to leave this lovely review.
We’re absolutely delighted to hear that Leigh Wickett provided such outstanding service throughout your journey.
At Webbers Estate Agents Launceston, we pride ourselves on delivering a personal and proactive approach, and Leigh’s commitment to keeping you informed and supported every step of the way is a great example of that.
Your feedback means a lot to us and helps others looking to buy or sell property in Launceston and the surrounding areas know they can rely on our experienced and friendly team.
If we can assist you again in the future whether it’s property advice, valuations, or your next move we’d be very happy to help.
Best regards,
Andrew and all the team at Webbers Estate Agents Launceston
We sold through the Barnstaple branch
We sold through the Barnstaple branch. We were passed on to Sarah from the progress team and she had been so supportive in what turned out to be a complex situation. Always at the end of the phone or called straight back if we left a message. Can’t thank her enough! Would recommend for their help from marketing through to completion.
4 novembre 2025
Avis spontané
Réponse : Webbers Estate Agents
Thank you so much for your kind words and for taking the time to leave a review.
We’re really pleased to hear that Sarah from our Progression Team was able to support you through what sounds like a challenging sale. She’s a real asset to the team, and we’ll make sure your lovely feedback is passed on to her.
It’s great to know you felt supported from marketing right through to completion — that’s exactly the experience we aim to deliver.
Thanks again for recommending us!
All the best,
Matt and The Barnstaple Team
Excellent Service
From start to finish the service from Webbers has been excellent. In a transaction like this communication is the key and the staff in the Braunton have always returned calls promptly and worked hard with our buyer and both side's solicitors to keep the transaction moving along. Thank you
4 novembre 2025
Avis spontané
Réponse : Webbers Estate Agents
Thank you so much for your kind words and for taking the time to leave a review.
We’re delighted to hear that the Braunton team provided excellent service from start to finish. As you rightly said, communication is key in any transaction, and it’s great to know the team stayed proactive and responsive throughout.
Your feedback means a lot and will be shared with everyone involved.
All the best,
Jon and The Webbers Braunton Team
Selling a property? Look no further!
I am very impressed with Webbers, Minehead. Thanks to them, we achieved a very good outcome on the sale of our property. Hats off to Ginny in particular, whose knowledge, advice and sheer hard work was outstanding throughout.
24 octobre 2025
Avis spontané
Réponse : Webbers Estate Agents
Thank you so much for your wonderful review, Amanda.
We’re thrilled to hear that your experience with Webbers Minehead was such a success. Achieving a great outcome on the sale of your property is exactly what we strive for, and it’s lovely to know that our marketing and communication made a real difference.
A special thank you for your kind words about my support it was a pleasure working with you throughout the process. If you or anyone you know is thinking of selling or buying property in Minehead or West Somerset, we’d be delighted to help.
Warm regards
Ginny
Webbers Minehead and Exmoor
First class
Customer service was first class to me by all Bude staff,helpfull,polite,always replied to my calls, John manager had to sort a tricky situation, he was excellent.
15 octobre 2025
Avis spontané
Réponse : Webbers Estate Agents
Thank you so much for your kind words. We’re delighted to hear that you received first-class service from our Bude team. John and the team always strive to provide friendly, professional support, even when challenges arise, so it’s wonderful to know their efforts made such a difference. We truly appreciate you taking the time to share your experience.
Best wishes,
The Webbers Bude Team
Highly recommend
Webbers have looked after our rental property for three years. We have been extremely pleased with their professionalism and particularly in the excellent communications and prompt delivery of services. We would highly recommend them to other landlords, particularly if you are new to the renting business.
24 octobre 2025
Avis spontané
Réponse : Webbers Estate Agents
Thank you so much for your wonderful review. We’re delighted to hear that you’ve been so pleased with the service from our lettings team over the past three years. Communication and professionalism are at the heart of what we do, so it’s lovely to know this has made such a positive difference. We truly appreciate your recommendation and your continued trust in Webbers.
Best wishes,
The Webbers Lettings Team
I have to say it as it is
I have to say it as it is , having bought a property through Webbers & using them to manage 2 rentals i have they make it so easy , communications are constant from the confident & friendly staff , I wouldn't be without them , thank you.
22 octobre 2025
Avis spontané
Réponse : Webbers Estate Agents
Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that you’ve been happy both buying through Webbers and using our team to manage your rental properties.
It’s wonderful to know that our friendly and confident staff have made things easy and kept communication clear throughout.
We truly appreciate your continued trust and loyalty.
Warm regards,
The Webbers Team
We have used Webbers
We have used Webbers, lettings in Launceston, Cornwall over the last few years to manage the letting of our cottage in Coads Green. We have always found their staff very professional, friendly and helpful, in managing the property, and finding the right tenant for our property.
We would recommend them if you have a property to let.
21 octobre 2025
Avis spontané
Réponse : Webbers Estate Agents
Thank you so much for your kind review and for choosing Webbers Lettings in Launceston, Cornwall to manage your lovely cottage in Coads Green. We’re delighted to hear that over the years you’ve always found our team to be professional, friendly and helpful in managing your property and finding the right tenants.
At Webbers Estate Agents, we’re passionate about delivering outstanding service to our landlords and tenants throughout Launceston, Coads Green and the wider Cornwall area. Your recommendation means a great deal to us, and we truly appreciate your continued trust in our lettings team.
If you ever need advice or support with your property, we’re always here to help.
Warm regards,
The Webbers Launceston Lettings Team
Webbers Torrington - What a Great Team
We have recently purchased a lovely property through Webbers Torrington Office. The communication was great, we were kept informed of progress and staff were very helpful and provided advice when needed. We were looked after throughout the whole process and the Webbers team were friendly and kind, and took away some of the stress that comes with moving home. Thank you Webbers Torrington
16 octobre 2025
Avis spontané
Réponse : Webbers Estate Agents
Thank you so much for your lovely review and for choosing to purchase your new home through Webbers Estate Agents in Torrington. We’re thrilled to hear that you found our communication clear and that our team kept you well informed and supported throughout the process.
Buying a home can feel daunting at times, so it’s fantastic to know that Adrian and the Torrington team were able to offer helpful advice, kindness and reassurance to make your move as smooth and stress-free as possible.
From all of us at Webbers Torrington, congratulations on your new property we wish you every happiness as you settle into your new home.
Warm regards,
Adrian and the Webbers Torrington Team
We sold through Webbers in Bideford and…
We sold through Webbers in Bideford and cannot fault the service. Outstanding from start to finish.
1 septembre 2025
Avis spontané
Réponse : Webbers Estate Agents
Thank you for your wonderful review and for choosing Webbers Estate Agents in Bideford to handle your property sale. We’re delighted to hear that you found our service outstanding from start to finish and that your experience with our team was so positive.
Your feedback means a great deal to everyone here.
Best wishes,
Jason and The Webbers Bideford Team
Great experience!
I rented a property through Webbers Estate Agents and couldn't have asked for a better experience. The team were professional, friendly, and always quick to respond. They made the whole process from viewing to signing simple and stress-free.
Any questions I had were answered clearly, and they kept me updated at every stage. During my tenancy, any maintenance issues were sorted quickly and without hassle. It really felt like they cared about providing a great service.
I'd definitely recommend Webbers to anyone looking to rent or buy. A genuinely positive experience all round!
17 octobre 2025
Avis spontané
Réponse : Webbers Estate Agents
Thank you so much for taking the time to share your wonderful review. We’re delighted to hear that renting through Webbers was such a smooth and positive experience.
It’s fantastic to know that our team’s professionalism, clear communication and quick responses helped make the process stress-free from start to finish and that any maintenance issues were dealt with efficiently during your tenancy.
Your kind words and recommendation mean a great deal to us all, and we’re so pleased you felt genuinely cared for throughout your time with Webbers. Best Wishes, Webbers Barnstaple
WS3 3LA, awful and a hassle of a service.
I had made an offer which was accepted and I also received a letter congratulating me, on thre offer being approved. However when I rang to obtain certain paperwork for the property before going ahead of with the exchange with my solicitor. I was told that the property had been sold to someone else within the same week I had my offer approved and was not informed. I felt even more distressed as not only was my mortgage approved, which too tike but I had alao paid for a surveyor, so was at a financial loss aswell. Which caused further stress especially as I'm a first time buyer. Therefore would definitely not use them or recommend to anyone ever. Very poor service, lack of communication, literally don't care about customer and are too much of a hassle.
Will go with another estate agent now.
7 octobre 2025
Avis spontané
Réponse : Webbers Estate Agents
Thank you for sharing your feedback. We’re sorry to hear you were disappointed and would appreciate the chance to discuss your experience in more detail. Please contact the office directly so we can look into this for you.
Best regards,
The Webbers Team
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