For the first time in the last 30 years I've found a company I trust. If I ever have an issue with my website, which is usually caused by something stupid I've done, I get in touch with Webmate and... Voir plus
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Lisez les avis des autres
Absolutely brilliant! Lots of help and information given by the good folk at WebMate and completely hassle-free installation by Open Reach. All works perfectly, even though I haven't a clue what's b... Voir plus
WEBMATE are brilliant, the personal service and fast responses are second to none. Have been with them many years and wouldn’t consider changing. The guys are so helpful and knowledgeable explainin... Voir plus
I have been with WebMate (or MacAce as they used to be called) for about 20 years. The GREAT thing is that if you email them with a query they reply within the hour and usually fix everything immedi... Voir plus
À propos de l'entreprise
- Service d'hébergement de sites web
- aussi dans
- Entreprise de télécommunications
- Fournisseur d'accès Internet
- Fournisseur de connexion internet
- Fournisseur de service de courriel
- Service internet et téléphone
Écrit par l'entreprise
We're a refreshingly different kind of internet company that strives to provide the best services and support at reasonable prices. The latest features, the fastest speeds and a personal level of help and support for every customer. Premium services include SIP trunks, 3cx Licencing, High Availability Web Hosting, Email and Broadband
Coordonnées de contact
Global House, Callywith Gate, PL31 2RQ, Bodmin, Royaume-Uni
- +44 01208 220010
- info@webmate.me
- webmate.me
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
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Best value sip trunk and hosted 3cx
Have used a managed 3cx with another company previously. purchased sip trunks from them and ported a number over and needed to integrate the trunk with freshworks crm. They answered all integration questions promptly before purchase. Their support ticket responses are great.
Top Company
Top Company, great team, dedicated and always exceed on expectations.
Such a great tec support team
Such a great tec support team. Know exactly what the problems are and solve them
Over several years - WebMate really good
Over several years I have found WebMate reliable and very helpful. When I have contacted their support people, Pete, Charlie and Lewis, they have been absolutely great.
Excellent service
Having tried and failed with other suppliers (hours on web chat to no avail) Webmate is easy to access, reasonably priced and has great support; people on the end of the phone who understand that not everyone is IT literate. A great solution for intermittent need for WiFi with no landline.
Great people
Helpful, knowledgeable. No problems in ten years, in contrast to what went before!
When an updated router became desirable, delivery was swift - and it arrived fully set up for my Mac and phone. Plug and play! Amazing.
Easy to get support
We continue with Macace. Not the cheapest option but friendly, prompt, jargon free help always available.
WebMate > MacAce > Excellent eMail Service
WebMate > MacAce > been with them since the year dot > reliable > great reliable service & very quick support whenever needed > thank you
Dealing with an issue I discovered.
I had a query to raise. Response was fully explained by them... and speedily - and the issue resolved completely. This is my general experience over the years. Thank you.
On switching from ADSLII to mobile…
On switching from ADSLII to mobile broadband:
Whilst their broadband pricing is comparable to other ISP's Webmate's customer service is incomparable & second to none.
I have never regretted switching to them from another, far larger, ISP for all my broadband and web hosting needs.
Webmate UK are quite wonderful. Switch from your ISP & see!
I'm and IT dummy
I'm and IT dummy, but this is where WebMate excels. The customer service staff is always understanding/sympathetic of my deficiencies - and their service is always fast and efficient.
Excellent service
Simply the best
Really happy with the service from WebMate. Quick response time and friendly, helpful service.
always prompt and helpful
Have been using Webmate for some years. Problems always responded to promptly by the same small UK based team, who are always helpful and find solutions to most of my issues
Constant site downtime has resulted in…
Constant site downtime has resulted in our sites being removed from google listings.. Macace do not monitor the uptime of your sites they rely on you telling them there is a problem...This company is consistently terrible....

Réponse de WebMate
Ace assistance
Cannot rate Webmate's human help too highly.
Response rapid and service immaculate.
Top service
Excellent helpline service -- very knowledgeable and efficient.
Best experience working with Pete from Webmate
Working with Pete from Webmate has been an exceptionally great experience. His professional ethics and delivery of the client product was an eye-opener.
Not only did Pete deliver a great website but the process of doing so is one that has left me with a good memorable experience. His ability to listen to the client's vision and work on it to make it a success and less painful for the client gave me reassurance in the vision.
Pete's professional relationship in working with the client is second to none. I will hugely recommend Pete to any potential client.
Thank you so much, Pete, you are fantastic and I hope to continue to work with you.
Brilliant efficient and helpful support…
Brilliant efficient and helpful support for non techie users like me, highly recommend.
Very user friendly
I had a question regarding my speed test results which they answered and explained to me
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