Webuyvans Avis 358

They say no quibble but be aware the price they give you online is based on the van as you describe and on the assumption that you know your stuff (unless your a mechanic or vehicle assessor you don't) the man that came and assessed my van was very professional. The price offered was lower than online. Which I was expecting as had a bit of scrape since initial valuation a month ago or so. I believe the price offered was fair after I haggled them up a bit. Remember you are selling trade, if you want top wack for your van sell privately and waste time with tyre kickers, if you want a fairly quick and painless sale cos you need to move on with your life then this is a good option. The guy who saw me was really helpful on a general level as asking him for advice about car buying, told him what I check for and he gave me even more tips, so despite taking a but less than I would like for my van he's probably saved me thousands in the future.

Just putting this out there so others don’t get messed around like I did.

I work in the trade as a Commercial Vehicle Sales Manager, so I know exactly how these deals are supposed to go. I was completely upfront from the start — the van needed a new engine. No grey area, no surprises.

They offered £400 multiple times, I refused, and made it clear it would need to be £1,000. They eventually agreed to £1,000 on the condition they could collect the next day.

Then the inspector turns up with paperwork saying “non-runner, unknown fault,” which is already wrong. I corrected him straight away and showed him the messages proving I had already told them it needed a new engine.

Next thing, the price suddenly drops to £500 because of the engine issue — the exact same issue they already knew about when agreeing £1,000. That’s not a reassessment, that’s a tactic.

The office then tried to pass the blame onto the inspector, saying it was his decision. I called him myself and he clearly wasn’t happy about being dragged into it, which tells you everything.

I even tried to be reasonable and dropped to £800 just to get it done. They came back with £600 and a half-hearted “sorry you feel this way,” which is just insulting at that point.

This feels like a classic bait-and-switch. Agree a strong price to secure the deal, then chip it down when they think you’ve got no choice.

Plenty of companies out there — I’d stay well clear of this one.

Excellent sense humour very good to do business with thank you

Umar was hreat thanks today

Umar was great today cheers

From initial contact to completion it was a very professional service, constant communication with the company & myself.
Simon was pleasant & professional in his job contacted me on route & a time for arrival, couldn't fault the overall experience.
Simon explained clearly what the procedure was & ultimately a fair price was agreed & the money was transferred into the bank 5mins after everything was agreed.
All in all I would highly recommend this company.

Absolute joke of a company. Offered me £750 for a car I had valued at £5000 by Auto trader market team. The member of staff was very unprofessional and cheeky .

I Was selling a van I was converting and due to work don’t have the time for it so was selling it cheap as it owes me nothing. They Asked me my lowest I’d take which was £3500 which is cheap for a 2019 Relay on 116,000 which has insulated floor and rear windows fitted. I also mentioned the oil light was on due to a service. Anyway long story short they made up faults on the engine after scanning it saying it had serious faults which they wouldn’t scan it again to show me the faults and the oil light i had on which I claimed was oil service was an oil pressure light. He was also concerned about head gasket failure which the van shows no symptoms of so don’t get why they mentioned it.

So I told Kev leave me his number and I’ll get back to him about the office offering me £1,000 as if this was the case with problems he said it had i don’t have time for messing with it so will get rid but give me ten mins.

So I took the van to a very very reputable mechanic who does all my business fleet and plugged it to see no codes stored what so ever apart from a registration light which needs replacing.

We also reset the vans service interval on the van and all of a sudden the oil light which they said is low oil pressure was as I said it was because it needs an “oil service” and is now gone.

All in all a really poor experience and from my experience wouldn’t touch them.

Nice and easy, all sorted within minutes.

Spoke to the company they arranged to come when convenient for me. Money transferred quickly and paper sorted instantly.

Was offered £6.5k, the guy came out to check the van over and said there was an issue with the head gasket even though the van was serviced 6 weeks ago, they then offered £2.5k which I refused. Took the van back to the garage yesterday and they said there were no issues with the head gasket after running the van for 3hrs. Wasted 3 days with this company, I believe they were just trying it on, very disappointing...

Umar was great

Simon the guy who came out to see me was a really good guy
Easy experience
Good in all aspects 👍👍

Cheers umar fab lsd

Ryan came early morning like he said payed in person great service thanks

Had the pleasure of dealing with Simon, he made the process so easy and was very polite! Got me to the price I was hoping to sell my van for! He sent me his location to track before arriving so I knew when to expect him which was great. Did his checks on the van keeping me in the loop every step of the way!
If you’re looking to sell your van here then hope that you get to deal with Simon! Top bloke!

Simon at we buy vans was great we had a little haggle but everything turned out great no problem

Ryan came to buy my van very brilliant throughout contacted me all through the day keeping me in check with when he was arriving payed in person and the vehicle was taken away thanks alot.

Umar was great today

I got the offer that we agreed on eventually after trying to knock me down which I knew would happen. A few phone calls back to the main office and it was sorted. I understand that they’re sales people at the end of the day but I had said before they came out that’s the agreed price and I wasn’t going to budge on it. The guys that came out (Simon) were nice and friendly and the money was in my bank very quickly. Only took about 30 mins to sort it. I would recommend but just be firm and stick to the agreed price.